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English Exam Centre  Reviews 

1,076
•
TrustScore 4.5 out of 5

4.6

Education Center
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Review summary

Created with AI, based on recent reviews

Evaluating 423 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and welcoming staff members, noting that the overall examination process is remarkably smooth, straightforward, and well-organized. Many individuals also warmly appreciate the simple booking procedures and highly responsive support teams, which successfully help reduce test anxiety beforehand. However, some people mentioned encountering frustrating booking mix-ups, inconvenient test location changes, or general confusion regarding third-party service roles. A few reviewers additionally reported experiencing unprofessional communication, raised voices from representatives, and a complete lack of guidance during difficult situations.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, welcoming, and professional throughout the entire exam... See more

Service

Reviewers highlight positive aspects of service, noting that the booking process is very well organized and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly staff and smooth,... See more

Booking process

Users describe positive interactions with booking process, highlighting that arranging the exam was very... See more

Customer service

People report positive experiences with customer service, noting that agents are exceptionally helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I chose this centre firstly,because I want a trusted, certified, accredited centre. Secondly, because a Pearson is a recognised exam board. Also, staffs at the the particular (Docklands) centre whe... See more

Rated 5 out of 5 stars

I have completed SELT B1 exam yesterday on the Isle of Man. The staff were welcoming and very helpful. The exam itself: Repeating sentences in general was easy enough,a couple of sentences felt to... See more

Rated 5 out of 5 stars

Hands down the easiest and most understanding place I’ve used. They were recommended for my wife’s Visa Application and the team handled every part of the process professionally and even changed the... See more

Rated 5 out of 5 stars

I took my english test yesterday, and they called me now, Ive passed the test! Heres my review: Upon arrival on the place, staff are so warm to welcome and greet you. Very friendly and always ready t... See more

Company details

  1. Education Center

Written by the company

A1, A2, B1 & B2 english exams English Exams via an approved SELT Awarding Organisation provider Spouse/Fiancé, Extensions, Settlement, Citizenship, Work & Student Visas

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,076)

420 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I have really find it so amazing and…

I have really find it so amazing and needs an understanding to be able to write. It is a very interesting experience and needs one to understand before writing ,

8 October 2026
Unprompted review
English Exam Centre logo

Reply from English Exam Centre

Dear Fatou, thank you for your feedback, we are pleased that you found our services amazing. All the best for the future and sincerely hope everything works out for you.

Rated 5 out of 5 stars

Good experience

I appreciate the staff they are friendly and very helpful, the building is easy to find and navigate. And there a cute cosy cafe

8 October 2026
Unprompted review
Rated 4 out of 5 stars

Perfection.

My experience when booking for the examination and actual sitting furniture was wonderful. The staff were wonderful and helpful during the exam and sitting arrangement was ideal. I would surely recommend others for this center

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Great experience taking the B1 English…

Great experience taking the B1 English test at Pearson Professional Centre Uxbridge

Everything went smoothly. The registration process is easy, and the staff are always available to help. They were very friendly and eager to assist, the tasks were easy, and I got my result in just 3 days.

Highly recommended!

28 September 2026
Unprompted review
Rated 5 out of 5 stars

100% satisfied

100% satisfied, very professional, go extra mile to help you out,i changed my test dates few time and they were always there to help and make changes.

26 September 2026
Unprompted review

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