Sophia vijayakumar She came my door had a gave me a great explanation of my bills and make me aware that I am out of contract and save me very good money I will highly recommend her and she did a... See more
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Review summary
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I first spoke to Amelia to find out all about different rates/packages available for electric car. She was ever so patient while trying to help me understand the different pricing systems. It was a ve... See more
Company replied
I contacted Energía on Saturday and a lovely woman called Somiya explained everything very clear. Then, on Monday, she called me back at the agreed time to finalize the switch. She answered me all my... See more
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Stephen Cunningham came to my door today was currently with prepaypower it was costing me a lot of money, €50-70 a week i was putting into the meter, stephen called at the right time and saved me almo... See more
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Company details
Written by the company
Energia is part of the Energia Group and together we energise over 250,000 homes and businesses across Ireland with renewable electricity and natural gas. Energia first launched in 1999 to business electricity customers and in 2014 Energia entered the residential market in Ireland. Leading the way in sustainable energy, Energia has been the longest provider of Renewable Electricity in Ireland. Energia Group supplies approximately 17% of the island of Ireland’s total electricity requirements and 20% of the island’s total wind power meeting the energy needs of 800,000 homes and businesses with competitive electricity and gas services provided through its two retail brands Energia and Power NI. Our shared Energia group vision centres on being a force for change towards greener, cleaner and smarter energy generation. We do this through ongoing research, development and investment in renewables, technology and customer solutions.
Gold Winner
UK National Contact Centre Awards 2025
Energia Group were awarded the Gold Winner Award at the UK National Contact Centre Awards 2025.
Contact info
The Generali Building, Blanchardstown Retail Park, Blanchardstown, Dublin, D15 YT2H, Dublin, Ireland
- 1850300700
- info@energia.ie
- energia.ie
4.4
Excellent
6K reviews
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Sophia Vijayakumar
Sophia Vijayakumar
She is very professional & highly recommended.
14 July 2026
Unprompted review
Reply from Energia
Good morning Seweryn,
We are so happy to hear about your positive experience with Sophia and appreciate your kind words!
We hope you enjoy the rest of your time as an Energia customer!
Kind Regards,
Sarah
Fantastic experience with the kind and…
Fantastic experience with the kind and knowledgable Priya Patha!
13 July 2026
Unprompted review
Reply from Energia
Good Morning Amy,
Thank you for taking the time to leave your review. I am so happy to hear that Priya was so kind and knowledgeable and was able to assist you with everything. We really appreciate your feedback.
Kind Regards,
Alyson
Sophia vijayakumar
Sophia vijayakumar
Lovely person to interact with, very kind and nice would recommend.
13 July 2026
Unprompted review
Reply from Energia
Good Morning Eimantas,
Thanks so much for taking the time to leave your review. I'm so glad to hear that Sophia was very kind in her interactions with you. I hope you enjoy your time as our customer.
Kind Regards,
Alyson
Mohit Shukla is wonderful person he…
Mohit Shukla is wonderful person he explained everything and he is really consistent in his job and polite person as i met thanks
13 July 2026
Unprompted review
Reply from Energia
Good Morning Rafal,
Thank you for taking the time to leave your positive review. I am so glad to hear Mohit was helpful and polite. I hope you enjoy your time as our customer.
Kind Regards,
Alyson
Sophia vijayakumar came to my door and…
Sophia vijayakumar came to my door and explained me everything and I am absolutely delighted with the service
Happy to switch to energia
13 July 2026
Unprompted review
Reply from Energia
Good Morning Trevor,
Thanks so much for taking the time to leave your review. I'm so glad to hear that Sophia explained everything very well and provided you with a great service. We really appreciate your feedback!
Kind Regards,
Alyson
Joel Thomas provided an excellent…
Joel Thomas provided an excellent service in signing me up as a new customer he couldn’t have been better, and I was very happy with the rates and service provided by energia
13 July 2026
Unprompted review
Reply from Energia
Hi Hugo,
Thank you for taking the time to share your positive experience. I'm so glad to hear that Joel was able to assist you in registering and that you are happy with your tariff! I hope you continue to enjoy your time as our customer.
Kind Regards,
Rachel
Reply from Energia
Hi Paras,
Thank you for taking the time to leave your review. I am delighted to hear that Sumanth was able to assist you! We really appreciate your positive feedback.
Kind Regards,
Rachel
Sophia vijayakumar.
Sophia vijayakumar.
Brilliant communication skills and very friendly.
10 July 2026
Unprompted review
Reply from Energia
Hi Jincy,
We're so happy to hear that Sophia's communication skills were brilliant and friendly. Thank you for your kind words and feedback!
Kind Regards
Sarah
I met Samjeed Illikkottil recently in…
I met Samjeed Illikkottil recently in his work with Energia. I had an issue with another supplier and Sam was very helpful in assisting me to resolve my problem.
He even followed up with a phone call a couple of days later. Thank you .
7 July 2026
Unprompted review
Reply from Energia
Hi John
We are delighted to hear about the excellent support you received from Samjeed in resolving your issue with another supplier. It is wonderful to know that their assistance and follow-up call made such a positive impact. We appreciate you sharing your positive experience with us.
Kind Regards,
Sarah
Ananya Manjunath was a real pleasure to…
Ananya Manjunath was a real pleasure to deal with....professional and courteous and she hopefully save me some money on my heating bills.
10 July 2026
Unprompted review
Reply from Energia
Hi Kieron,
Thank you for taking the time to share your positive experience. We're delighted to hear that Ananya was professional and courteous, and we hope you see the savings on your heating bills!
Kind Regards,
Sarah
Ms sophia helped me to swith to energia
Ms sophia helped me to swith to energia
She explained the plan and offers
10 July 2026
Unprompted review
Reply from Energia
Hi Saawan,
We're so happy to hear Sophia provided such clear and helpful assistance with your plan. We appreciate your feedback!
We hope you continue to enjoy your time as an Energia customer.
Kind Regards,
Sarah
Sean
Sean, super adviser. It help me understand the bills in a way i did not understand until now. So logical and simple. No game behind. Great work
10 July 2026
Unprompted review
Reply from Energia
Hi Zenaida,
We're so glad to hear that Sean was able to simplify your understanding of the bills. We appreciate your kind words!
We hope you enjoy your time as an Energia customer.
Kind Regards
Sarah
Sophia vijayakumar came at my doorstep…
Sophia vijayakumar came at my doorstep and explained me everything and she is so friendly I am happy to switch to energia
10 July 2026
Unprompted review
Reply from Energia
Hi Leandro,
Thank you for your wonderful review! We're so pleased to hear that Sophia provided you with such a friendly and informative experience, making your switch easy and enjoyable. We appreciate your feedback!
Kind Regards,
Sarah
I had a great conversation with the…
I had a great conversation with the professional and decent agent, Simon mccloskey, who went through all the possible options to renew my contract and refused to let me leave unsatisfied.
10 July 2026
Unprompted review
Reply from Energia
Hi Yosef
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience discussing your contract renewal options and that Simon ensured you were completely satisfied. We truly appreciate your feedback.
Kind Regards
Sarah
Priya patha was very good and explained…
Priya patha was very good and explained things clearly. I highly recommend her.
10 July 2026
Unprompted review
Reply from Energia
Good Afternoon Baby,
Thank you for taking the time to leave your review. I am so happy to hear that Priya was able to assist you with everything. We really appreciate your feedback.
Kind Regards,
Alyson
Stephen Cunningham approached my door…
Stephen Cunningham approached my door today, and he was the first person in 15 years to convince me to change providers. Very nice man, professional, very knowledgeable. Thank you Stephen. 5 star all round, Happy customer 😀
9 July 2026
Unprompted review
Reply from Energia
Good Morning Lucie,
Thank you for taking the time to leave your review. I'm delighted to hear that Stephen was able to assist you with your switch and that you found him to be professional and knowledgeable. We appreciate your feedback and I hope you continue to enjoy your time as our customer!
Kind Regards,
Alyson
Priya patha is brilliant
Priya patha is brilliant, she is persistent and made us switch us to energia she is a pleasant person to speak too happy to move to energies bcz of her
9 July 2026
Unprompted review
Reply from Energia
Good Morning Jim,
Thank you for taking the time to leave your review. I am so happy to hear that Priya was able to assist you with everything. I hope that you enjoy your time with Energia.
Kind Regards,
Alyson
Excellent service by Samjeed…
Excellent service by Samjeed Illikkottil.
Setup was seamless thanks to Samjeed. He walked me through everything clearly, answered all my questions, and ensured I got the best setup for my needs. Great communication and top-tier customer service!
18 June 2026
Unprompted review
Reply from Energia
Good Afternoon Awais,
Thank you so much for your kind words and positive feedback! We're delighted to hear that Samjeed made your setup process seamless and stress-free. We'll be sure to pass your compliments on to Samjeed. Thank you for choosing us, and we look forward to assisting you again in the future!
Kind Regards,
Alyson
Sophia vijayakumar was very nice…
Sophia vijayakumar was very nice friendly lady due to her I switched to energia she gave me good rates and she is very helpful.
8 July 2026
Unprompted review
Reply from Energia
Good Morning May,
Thanks so much for taking the time to leave your review. I'm so glad to hear that Sophia was able to find a tariff that suits you and assist with your switch to Energia. We really appreciate your feedback!
Kind Regards,
Rachel
Sophia was very helpful and informative…
Sophia was very helpful and informative and made the process of changing so easy
8 July 2026
Unprompted review
Reply from Energia
Hi Lorna,
Thank you for taking the time to share your positive experience. I'm delighted to hear that you found Sophia helpful, and that she was able to assist with your registration! I hope you continue to enjoy your time as our customer.
Kind Regards,
Rachel
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