END. Reviews 

133,204
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 13,534 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery service and careful packaging, noting that their purchases arrive promptly and in flawless condition. People also appreciate the great discounts and the wide selection of stylish, high-quality items available on the platform. Buyers often express deep satisfaction with how smoothly transactions proceed from start to finish. However, some customers also noted frustrating challenges with sizing discrepancies and unexpectedly high return shipping costs. Shoppers mentioned that customer support response times can occasionally be quite slow when trying to resolve issues with orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely fast... See more

Product

Clients share positive opinions on product, highlighting great quality, stylish clothing, and excellent value... See more

Order

Customers had ambiguous experiences with order processes, reflecting a high level of disagreement. Many... See more

Price

People report positive experiences with price, often highlighting great value and affordable deals compared... See more

Service

Reviewers mention positive feedback about service, noting it is consistently great and efficient from start... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Since the item was being shipped from overseas, I expected it to take longer, but it arrived very quickly. Having tracking information available throughout the process gave me peace of mind. The sho... See more

Company replied

Rated 4 out of 5 stars

Purchase easy, delivery timely and well packaged. Unfortunately had to return (too small). Next size out of stock. Return process was very fiddly. Returned same day arrived, at post office. Today is... See more

Company replied

Rated 4 out of 5 stars

Amazing store! I would however not recommend the usage of FedEx as a delivery service. Had an issue with them, and was left with a bunch of AI support services that did not help at all. So End store g... See more

Company replied

Rated 5 out of 5 stars

Having bought a pair of £185 Salomons for my partner, we were shocked when they fell apart in the first 2 months. Olly at END was incredibly helpful, confirming my ability to send them back for... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

133K reviews

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4.3

All reviews

(133,204)

13,650 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really impressed with END

Really impressed with END. After having a frustrating experience trying to buy the same item elsewhere, ordering from END was a completely different experience. Easy to order, dispatched quickly, great communication throughout and delivered exactly when expected. Would definitely order again.

7 August 2026
END. logo

Reply from END.

Hey!

Thank you for taking the time to leave such a thoughtful review.

We're really pleased that we could turn things around after your experience elsewhere.

There's nothing more frustrating than trying to buy something you want and running into unnecessary hassle, so it's great to hear everything from ordering to delivery was smooth this time around.

Hearing that you felt kept in the loop throughout the process means a lot, as we know good communication can make all the difference when you're waiting for an order to arrive.

Thanks again for giving us a try we hope this is the first of many orders with END, and we'll be here when you're ready for the next one.

END.

Rated 4 out of 5 stars

The item is great but delivery service was awful

The item is excellent and I managed to buy it at an occasional price! However, the only option available was the FedEx delivery service, which, unfortunately, was rather chaotic - I was informed my parcel would arrive on Tuesday, then on Thursday, but it actually arrived on Friday. It would be great if there were other delivery options available in future.

5 August 2026
END. logo

Reply from END.

Hello Julia,

Thanks for the review.

We're really pleased to hear you were happy with the item and managed to grab it at a great price.

That said, we can completely understand why the delivery experience took some of the shine off things.

Being told your parcel is arriving on Tuesday, then Thursday, only for it to show up on Friday is frustrating, especially when you're trying to plan around it.

While we're glad it reached you safely in the end, we appreciate the feedback about delivery options and courier communication.

Comments like yours help us understand where the experience could be improved.

Thanks again for sharing your thoughts, and we hope your next order is a much smoother journey from checkout to doorstep.

END.

Rated 5 out of 5 stars

Great clothes

Great clothes, quick delivery, very happy, thank you.

5 August 2026
END. logo

Reply from END.

Hello Scott,

Thanks for the great feedback!

There's nothing better than hearing that the clothes hit the mark and arrived without any hassle.

We always want the experience to be as simple as possible, from finding something you love to getting it delivered to your door, so it's brilliant to know everything went smoothly.

Thanks again for shopping with END, and we hope to see you back for your next wardrobe addition soon.

END.

Rated 4 out of 5 stars

Great product and arrived on time

Great product and arrived on time. Would definitely use again. Would have given 5* but unable to contact by telephone for additional information.

4 August 2026
END. logo

Reply from END.

Hello Gavin,

Thanks for taking the time to leave a review.

Thanks for taking the time to share your feedback.

We're pleased to hear you were happy with the product and that it arrived on time.

We're sorry to learn you struggled to get the additional information you needed.

We do offer telephone support Monday to Friday between 11am and 3pm, and we're disappointed if you were unable to reach us during that time.

It's great to hear you'd be happy to shop with us again, and we appreciate you highlighting both what went well and where we could improve.

Thanks again for your support.

END.

Rated 5 out of 5 stars

Great Experience

Great experience, purchase and shipping fast & trusted

3 August 2026
END. logo

Reply from END.

Hey!

Thanks for taking the time to leave us 5 stars.

It's great to know you had a positive experience, and we'll be sure to share your feedback with the team.

END.

Rated 5 out of 5 stars

Always perfect

Always perfect! Many thanks.

7 August 2026
END. logo

Reply from END.

Hey!

Thanks for taking the time to leave us 5 stars.

It's great to know you had a positive experience, and we'll be sure to share your feedback with the team.

END.

Rated 5 out of 5 stars

Great delivery

Great delivery

4 August 2026
END. logo

Reply from END.

Hey!

Thanks for taking the time to leave us 5 stars.

It's great to know you had a positive experience, and we'll be sure to share your feedback with the team.

END.

Rated 5 out of 5 stars
END. logo

Reply from END.

Hey!

Thanks for taking the time to leave us 5 stars.

It's great to know you had a positive experience, and we'll be sure to share your feedback with the team.

END.

Rated 5 out of 5 stars

Top tier

Top tier. Great quality and seamless purchase experience. Absolutely purchasing again.

4 August 2026
END. logo

Reply from END.

Hey!

Thanks for taking the time to leave us 5 stars.

It's great to know you had a positive experience, and we'll be sure to share your feedback with the team.

END.

Rated 5 out of 5 stars

Great

Good offer, good delivery.

4 August 2026
END. logo

Reply from END.

Hey there!

Thanks for the brilliant feedback.

It's always rewarding to hear from happy customers, and we're glad you enjoyed shopping with us.

END.

Rated 5 out of 5 stars

Had an issue with a faulty item and it…

Had an issue with a faulty item and it was solved quickly and efficiently. Very happy with the customer suppport received.

14 August 2026
Unprompted review
END. logo

Reply from END.

Hi Adrián,

Thank you for taking the time to leave a review.

While we're sorry the item was faulty, we're pleased to hear our Customer Service team was able to get things resolved quickly and efficiently for you.

We know issues can occasionally happen, so it's great to hear the support you received helped turn the experience around.

Thanks again for your kind words and for recognising the team's efforts, we really appreciate it!

END.

Rated 5 out of 5 stars

Customer service was super helpful and…

Customer service was super helpful and resolved the issue very quickly and professionally. The product selection is fantastic with great prices, highly reccomend.

14 August 2026
Unprompted review
END. logo

Reply from END.

Hello Evan,

Thank you so much for your kind words and recommendation!

We're thrilled to hear that our team was able to assist you quickly and professionally.

It's great to know that you enjoyed our product selection and pricing.

We always strive to provide a range that keeps you coming back.

Thanks again for your support, and we look forward to welcoming you back soon!

END.

Rated 5 out of 5 stars

Very update product

Very update product, smooth ordering system and delivery on time!

4 August 2026
END. logo

Reply from END.

Hey there!

Thanks for the brilliant feedback.

It's always rewarding to hear from happy customers, and we're glad you enjoyed shopping with us.

END.

Rated 5 out of 5 stars

An excellent seller

The purchase was easy to realize and the product of promised level

4 August 2026
END. logo

Reply from END.

Hey there!

Thanks for the brilliant feedback.

It's always rewarding to hear from happy customers, and we're glad you enjoyed shopping with us.

END.

Rated 2 out of 5 stars

Was very disappointed

Was very disappointed, the trainers had a defect. The stitching was rock hard and it turned out glue was put ontop of the stitching inside the shoe. Nike should do better . The delivery service was excellent.

4 August 2026
END. logo

Reply from END.

Hey Angie,

Thanks for taking the time to leave a review.

We're really sorry to hear the trainers weren't right, especially when it's something as noticeable as hard stitching and excess glue inside the shoe.

We know how disappointing that is when you've been looking forward to wearing a new pair, only to find a manufacturing issue straight out of the box. That's certainly not the experience anyone expects.

That said, we're pleased to hear the delivery side of things went smoothly, and your order arrived without any problems.

We appreciate you sharing your feedback, and we'll make sure your comments regarding the product quality are passed on. Thanks again for bringing it to our attention.

END.

Rated 2 out of 5 stars

Don’t trust the sale

I thought I was getting a great deal on these sneakers, but End seems to have informed customs of their full retail price rather than the sale price, so including duty I ended up spending a lot more than I would have to buy the shoes at full retail, and this colorway is heinous, shiny in ways that the website photo did not disclose.

4 August 2026
END. logo

Reply from END.

Hello David,

Thank you for your feedback.

We're sorry to hear the trainers weren't what you expected.

We'd like to clarify that duties and taxes for international orders are clearly referenced within our shipping information before purchase.

These charges are determined by the destination country's customs authorities and are not set by END.

All shipments are declared in accordance with applicable customs requirements, and the information provided to customs reflects the transaction as processed.

We appreciate that import charges can impact the overall cost of a purchase, but these are not hidden fees and are communicated in advance.

We're also disappointed to hear the colourway wasn't to your taste.

While we aim to represent all products as accurately as possible through our imagery, appearance can vary depending on lighting, screen settings and personal expectations.

We appreciate you taking the time to share your thoughts and will ensure your comments are passed on to the relevant teams.

END.

Rated 5 out of 5 stars

I received my package on time and the…

I received my package on time and the quality is very best this was my first order. I'll order more.
thank you

4 August 2026
END. logo

Reply from END.

Hey Sayed,

Thank you so much for your review and for choosing END for your very first order.

We're thrilled to hear that your package arrived promptly and that you are pleased with the quality of your purchase.

First impressions are important, and it's great to know your initial experience with us was such a positive one.

We truly appreciate your support and can't wait to welcome you back for your next order.

END.

Rated 5 out of 5 stars

They are absolutely adorable

They are absolutely adorable, and I will cherish and take good care of the shoes I purchased.

I was a little confused because I wasn’t aware that the delivery company had changed during the shipping process, but I’m glad that the shoes arrived safely.

Thank you very much for keeping me updated so carefully throughout the process.

4 August 2026
END. logo

Reply from END.

Hey Ayumi!

Reading how excited you are about your new shoes has made our day!

While we're sorry the shipping journey wasn't completely straightforward, we're glad the regular updates helped and that everything arrived without issue.

Thank you for your support, and we hope your new pair becomes a long-time favourite.

Have a great weekend!

END.

Rated 5 out of 5 stars

Definitely worth shopping with

The only place I could find the watch I was looking for that was in the UK, elsewhere was gonna cost me who knows how much in customs charges, great variety of stuff would definitely come back to shop

4 August 2026
END. logo

Reply from END.

Hello Fraser,

Thank you so much for your wonderful review!

We're thrilled that you found the watch you were after and that our UK-based selection helped you avoid those pesky customs charges.

It's great to hear you enjoyed exploring our variety, and we're excited to welcome you back for your next shopping experience.

We truly appreciate your support and can't wait to assist you again soon.

END.

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