Encore Musicians Reviews 433

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

A massive thank you to the team at Encore for all of their help. Ultimately we went in a different direction, but the communication and support was excellent. A shout out to Lisa and Fergus for work... See more

Rated 5 out of 5 stars

Giovanni Gagliano was a perfect singer just what I was looking for.. Hes got an amazing voice, very friendly and happy to sing any requests. We had a 60th birthday party for my husband and lite... See more

Company replied

Rated 1 out of 5 stars

Absurd deposit rules when you don't know if a musician can deliver. I tried booking a musician for an event and we need to talk with him first. The system or the musician, not sure which, wont all... See more

Company replied

Rated 5 out of 5 stars

From a Musician/DJ perspective I'll have to say absolutely Flawless,now that might seem worthless because we have a business relation but its definitely the case,so if the Artists/Performers are all H... See more

Company details

  1. Online Marketplace
  2. Music Management and Promotion

Written by the company

Bring your event to life with the UK's largest selection of talented bands, musicians, and singers. Discover unforgettable performers and create moments that resonate forever.


Contact info

4.1

Great

TrustScore 4 out of 5

433 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

We used Encore to hire Lee Dawson for…

We used Encore to hire Lee Dawson for our wedding reception 24/08/24 and we are so glad we did.

Lee is an amazing singer and fantastic at engaging the audience. We were apprehensive with it being the afternoon, it would be music in the background, but after the first couple of songs it was so reassuring the party were all listening intently. People asking if he could play certain songs and complimenting him on his choices. Our only regret is not being able to just sit and listen to the whole set as we had to engage with our guests.

Thank you so much Lee for what was an amazing afternoon of music.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Easy, fast, convenient

Easy, fast, wide variety of bands. I even received a phone call to make sure the selection was what I was looking for. Very helpful and made the whole process sooooo easy. I have already recommends it to friends.

2 August 2024
Rated 5 out of 5 stars

Super easy to book

Super easy to book and in minutes got replies .. what a great company to deal with . Booked a guitarist for our wedding 30 August so very excited to meet him on the day

9 March 2024
Rated 5 out of 5 stars

Wow!

Barbara played at our wedding last month and we had so many comments about her beautiful music. She tailored her repertoire to suit our taste and played a mix of modern and classic songs, setting the mood and atmosphere for our special day. Barbara is a very talented lady and dressed beautifully as well. We cannot recommend her enough!!

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Blow the roof off Laura!

I have had the pleasure of hearing Laura Turner sing quite a few times, and every time she has blown the roof off of the house! Love listening to her, I believe she is up there with the best and I wish her luck in her singing career!

13 October 2023
Unprompted review
Rated 1 out of 5 stars

Had to cancel my booking

Had to cancel my booking. Took a £450 deposit and unfortunately I have had to cancel 8 weeks before the gig was due to be played. Refused to refund any of the deposit that I have paid and trying to make out they’re doing me a favour by not making me pay the remaining amount.

10 July 2024
Unprompted review
Encore Musicians logo

Reply from Encore Musicians

Hi Jonjo,

Thanks for getting in touch and I’m sorry to hear you’re disappointed with the outcome of your cancellation.

As per our cancellation policy, deposits are non refundable. Non refundable deposits are in place to secure an agreement between yourself and the musicians, whilst also accounting for any loss of work for the musicians and the decreasing probability of the musicians being able to find alternative work at short notice if the contract is cancelled.

If this is at all unclear or if there’s anything you'd like to further discuss, feel free to reach out to our team at bookings@encoremusicians.com

All the best,
The Encore team

Rated 5 out of 5 stars

I can not thank The Maestros enough

I can not thank The Maestros enough, from the minute I booked them right up until 3 days before the event when I asked the band to play a certain song, they were very responsive to my messages and so accommodating.
They were absolutely amazing on the night and the variety of music they played was outstanding. So many people on the night and the day after commented on the Maestros and said how good they were. Would 100% book the Maestros again for any future events you were all amazing and I thank you all for giving Simon an amazing 50th! Lindsey & Simon in Sheffield.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Contacted Encore & came across Max to…

Contacted Encore & came across Max to make a PMM for my father . Was really great the lyrics were hilarious and made my old man’s day .
Yes I would definitely recommend Encore
And I’m sure you will not be disappointed.
The telephone team I spoke to were also very helpful . Ask for jack if you call he was great . !! Want any music / music messages whatever then go to encore .

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to navigate site. Good to read info about individual musicians and really useful to watch videos of live performances. Making contact with our chosen musician, David, via Encore Musicians was straightforward and great we’ve had communication with him.

30 April 2024
Rated 5 out of 5 stars

The joint was jiving

The Country Rocks Band played a fantastic set at my daughter and son in law's wedding reception. The singing and playing was superb and they helped take an already happy occasion to the next level with everyone on their feet and having a good time. Highly recommended.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Slav the saxophone player

We had Slav attend our Grandads funeral wake and play the saxophone, Slav was amazing!
Slav made sure we was happy with the choice of music, arrived an hour before start time and he was so brilliant and made my Grandads wake so beautiful.

The response in confirmation when booking was amazing and contact throughout was faultless.

Thank you Slav from Candy & Family

16 April 2024
Unprompted review
Rated 5 out of 5 stars

W!red are a brilliant 70/80s band excellent feedback from all the guests too

The initial service received from encore was excellent right through to the performance of W!red the band we booked for a surprise 60th. Originally when I booked the band there was a different lead singer but this made absolutely no difference on the night they were fabulous and a great bunch. Even adding a new song to their repertoire for my husband

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Easy & straight forward

Easy and straight forward process and I was able to find a group to play at my event. It was good to have the bands availability known from outset and plenty to choose from. Also, great to be able to listen to some of the bands songs etc.

30 March 2024
Rated 1 out of 5 stars

To be honest " Was that Mr Meredith?"…

To be honest " Was that Mr Meredith?" He didnt bring any speakers could not be heard.Did not engage with the crowd at all. Didnt seem to have a play list .Wasn't dressed how I expected.No charisma seemed clueless.Had to guide him along.Very disappointed shame didnt play any finishing music to get party guests up.I used the mike to do a poem and I was heard better.Thought I was getting a real personality.Maybe a nice person but certainly NOT MR Showbusiness.Would not recommend your company.I should of hired local talent .We are all in showbiz in the family.Felt let down.Mrs Lynda Saunders.

2 March 2024
Encore Musicians logo

Reply from Encore Musicians

Hi Lynda,

Thank you so much for taking the time to leave us a review and we're so sorry to hear that you were disappointed with your musician's performance.

Our customer service team reached out to you a few days ago to offer further assistance, please feel free to get back in touch if you need any more help.

All the best,
The Encore Team

Rated 5 out of 5 stars

Northumbrian Bells

Northumbrian Bells, Claire and Rachael are a hugely talented mother and daughter duo who play the most beautiful music, that will bring you to tears. They are super sensitive in finding the right pieces to suit the event. As well as being magical in their musical recitals, they are very special people who I thoroughly recommend.

23 September 2023
Unprompted review
Rated 5 out of 5 stars

Very responsive and professional

Great communication both with the musicians and the company. Both were quick to respond and very helpful and accommodating with my queries around my daughters wedding planning wishes

29 February 2024

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