Poptop Events Reviews 3,572

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and engaging attitudes, making events enjoyable and seamless. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and smooth execution of their bookings. Consumers also found the booking process to be easy and straightforward, with clear communication and a wide selection of quality options. However, some customers also noted a few instances of dissatisfaction, specifically mentioning that some services were not delivered as expected, leading to a "horrendous experience" for a small number of people. Additionally, a few reviewers expressed disappointment with the quality of certain food items, describing them as "bland" or lacking in expected ingredients.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, friendliness, and... See more

Booking process

People report positive experiences with the booking process, describing it as easy, straightforward, and... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the website easy to use,... See more

Product

Reviewers mention positive feedback about products. Customers consistently praise the high quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Great company for everything party. Easy booking system and communication online or phone. Plenty to choose from. We had a yurt for my 50th birthday party, which in hindsight was a great choice in wi... See more

Rated 5 out of 5 stars

Victoria was friendly, helpful, professional and had a lovely smile the entire time. She arrived on time and handled the bar setup smoothly. We appreciated her presence and calm attitude, which he... See more

Rated 5 out of 5 stars

We hired Danny for our company party and he was absolutely brilliant. He worked completely independently, moving around the room and visiting each group, and made everyone feel included. His magic is... See more

Rated 5 out of 5 stars

Ian provided the music for the evening of our wedding at Water’s Edge at Ewen. From the first communication Ian was very helpful and responded to all of my questions promptly. He was well prepared... See more


Company details

  1. Party Planner
  2. Event Planner

Written by the company

We help #event and #wedding planners find and book best local entertainment professionals.


Contact info

  • Carliol Square 5, NE8 3DF, Gateshead, United Kingdom

  • poptop.uk.com

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Your vendors are rip offs

Your vendors are rip offs. And what they put up online is different from what they decide to charge.

They over charged us. I wish I was paid for saving a life ( I am a nurse), as much as a dj charged us for 4.5 hrs work!

12 April 2026
Poptop Events logo

Reply from Poptop Events

Hi there,

Thank you for bringing this to our attention. We’re sorry to hear about your experience, as we want all our clients to feel they’ve received great value and transparent pricing.

After looking into your details, we couldn’t find any DJ bookings attached to your account. We would love the opportunity to investigate this further and look into the specific quote you received.

Please reach out to our Support Team directly at hello@poptop.co.uk so we can support you and resolve any concerns you have.

Best regards,

The Poptop Team

Rated 5 out of 5 stars

Last minute saviour!

I needed a very last minute photobooth for a work event, found the website really easy to use and think it's a great idea suppliers can pick up your request and contact you if they're free - I found a company and they were really great and managed to save the day! :)

28 March 2026
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! I was very impressed. The whole process was very easy and straightforward and the communication with the dancer Laura was clear and professional. Thank you very much and would definitely use her services again. Highly recommend her.

12 April 2026
Rated 5 out of 5 stars

Cocktail master class

I contacted Amelia, to attend a hen party for us. We had the best night at the masterclass - was just perfect.
So professional, kind and fun - will definitely recommend.
Can’t thank the girls enough. X

12 April 2026
Rated 5 out of 5 stars

Great app

Very good app, managed to find something better than what I was looking for.

7 December 2025
Rated 5 out of 5 stars

Great company for everything party

Great company for everything party. Easy booking system and communication online or phone. Plenty to choose from. We had a yurt for my 50th birthday party, which in hindsight was a great choice in windy rainy April. Storm Dave destroyed the garden, but yurt was still standing with decoration and furniture inside completely unharmed!
Also had a solo singer through poptop and same great communication and she’s got the party going. Very pleased and will use poptop again.

4 April 2026
Rated 5 out of 5 stars

Highly Recommend

Highly Recommend David, He was very good and professional, The Balloons were incredible and kept everyone entertained. Once again Highly Recommend!

29 March 2026
Rated 5 out of 5 stars

Professional, friendly and accommodating

Ian provided the music for the evening of our wedding at Water’s Edge at Ewen.
From the first communication Ian was very helpful and responded to all of my questions promptly.
He was well prepared on the evening, kept the music flowing and took requests from our guests.
He also organised a Photo Booth for us which was run all night by Maisie who printed photos off for our guests and prepared a book of photos for our guests to sign.
Would have no hesitation about recommending Ian.

22 March 2026

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