First time I ordered from your site. Website easy to use and i kept being informed of every step regarding my order and it didn't take longa to received ir. The only thing less positive was the shipp... See more
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Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.
Contact info
Unit 20 Small Heath Trading Estate Armoury Road, B11 2RJ, Birmingham, United Kingdom
- info@emiratesoud.co.uk
- emiratesoud.co.uk
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Replied to 20% of negative reviews
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Fantastic fragrance just as expected…
Fantastic fragrance just as expected 10/10
I've been a repeat customer and my…
I've been a repeat customer and my shopping experience has been great so far. Can say I'm a fan of Emirates Oud. For one of my purchases, the item was out of stock so my delivery was unsurprisingly delayed. I got in contact with customer service and and was able to exchange for a different product. The excess was refunded back to my account. All purchases since have been great. Will definitely be a customer in future.
Great selection of fragrances and…
Great selection of fragrances and competitive prices.
Smooth buying process as well.
I’m a happy customer.
LOVE LATTAFA PERFUMES AND THIS SITE…
LOVE LATTAFA PERFUMES AND THIS SITE OFFERS THE BEST CHOICE AND VALUE. QUICK DELIVERY WITH NO ISSUES WITH PURCHASE.
Thank you for improvements in dispatch…
Thank you for improvements in dispatch and implementing next day delivery. Feedback well taken. 👍
Products are fab
One of a handful of excellent Middle…
One of a handful of excellent Middle Eastern Fragrance suppliers that are UK focused, with all of the best manufacturers with a great selection of their ranges at fantastic prices here in the UK. Posted quickly, and arrived intact.
Excellent Company
Excellent Company, Easy web page, very fast delivery, parcel arrived perfectly packaged in excellent condition, very competitively priced, Genuine Item thankfully as their are so many fakes around, Great range of products to choose from. Will definitely buy more from them soon!
Quick dispatch and delivery time
Quick dispatch and delivery time. Packaged securely in box. Never had any issues with several purchases. Can be cheapest option and often have stock where other are out of stock. Overall good site
Out of Stock but nobody knew
Somehow managed to take my money for an item that was in stock, go completely silent, and then only admit it was out of stock when I actually bothered to chase them. No proactive update, no apology email, just radio silence until I did their job for them. Impressive, really, in the worst possible way.
DO NOT USE.......
I have spent over £400 with this company over the past few years, however over the past 4 months, I have been let down 4 seperate times on orders I made as a gift for various special occasions. I have waited weeks at a time waiting for confirmation of my orders, as they were in stock when I made the purchases, only having to chase each one up numerous times and then eventually being told they are out of stock. This business is totally unprofessional and unreliable. There are far better companies offering better choice than these, so please do not use as you will have trhe same issues and unprofessional service I have received,
My name is Moses
My name is Moses, I'm so annoyed with this company called Emirates oud. I placed an order for 2 items to be delivered to my address in London. Instead I received an email saying your order is ready for pickup
I tried to call contact them via email and phone calls but no response. the last 2 days I have been emailing them but no response calling them leave a message to deliver my items/ order to my address but no response. I wonder what kind of company is this it's like just a rip off company. how can you ask someone to travel from London to Birmingham to pickup an order of just £54. what I would like to ask is that you Emirates oud don't you have custom service Desk for who deals with customer inquiries? company like this one shouldn't be given a trading license to trade in a beautiful country like this. sorry I'm so annoyed.
First time buying
First time buying and happy with the purchase, I research ahead and for the perfumes I've bought the prices were the best, also one of them I couldn't find anywhere else but still had a good price! I'll buy again definitely
Shocking customer service
Took over a week to dispatch my order. When they did dispatch it, was only 1 of 2 items. 12 hours later get an email and refund on the missing item saying it's out of stock despite still being available to order from the website.
Shocking customer service avoid if you can!
Never got my item and really poor…
Never got my item and really poor customer service even when I called someone picked and the next time I called they barred or blocked my call making it go straight to voicemail.
Prolonged Dispatch
They take forever to ship, I have waited a week and they still have not even confirmed the order. I even emailed them and they said they would sort this out but they have not.
Quick delivery and legit products
Quick delivery and legit products! Great prices
Great experience
Great experience! They’ve got good pricing on perfumes and processing times are also quick. Will be back again hopefully.
I'm very happy with the quality and the…
I'm very happy with the quality and the praise of the perfumes and especially with Emirates Oud service as always. Thanks
Excellent service
Excellent service, good price, fast delivery; I’d happily buy here again.
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