Ema and Boo Reviews 

222
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently express delight with the gorgeous gift hampers, praising the stunning presentation, wonderful attention to detail, and top-tier product quality. Shoppers love finding thoughtful items for newborns and new mothers, showcasing smooth online purchasing and remarkably fast shipping times. Buyers frequently emphasize how special the curated bundles feel, noting that recipients are deeply touched by the presentation and lovely keepsakes. However, some people mentioned minor delivery delays or experienced issues with tracking links when ordering from abroad. Additionally, a few customers experienced isolated incidents such as delayed parcels or damaged items upon arrival.

What people talk about most

Product

Consumers find the product to be of exceptional quality and beautifully presented. Customers consistently... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and prompt... See more

Quality

People report positive experiences with quality, highlighting that everything from the packaging to the items... See more

Service

Customers had positive experiences with service, describing it as reliable, brilliant, and great overall.... See more

Order

Reviewers express high satisfaction and positive feedback about ordering, highlighting fast international... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(222)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful gift

Bought this beautiful gift for my daughter as she is due to have her baby in October. It almost looks too good to be opened. I plan to give it to her on Mother’s Day.

12 March 2022
Rated 5 out of 5 stars

Excellent service

Excellent service. The baby box was beautiful. I was informed there was a bunny hat missing from the box which I duly received with a further gift as compensation. Excellent customer service. Would recommend

18 February 2022
Rated 5 out of 5 stars

Beautiful gifts 🎁

Efficient delivery. I ordered last minute and it arrived in time for the baby shower. When the baby gift set arrived I was very impressed with its presentation. Beautifully presented. I didn’t dare look in it as I didn’t want to ruin it but my friend said it was a lovely gift and she was over the moon with it. Thanks 🙏

14 February 2022
Rated 5 out of 5 stars

Beautiful

Beautifully packaged and gorgeous pieces inside couldn’t be happier with this gift for a close friends baby shower, thank you 💕

31 January 2022

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