Ema and Boo Reviews 

221
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently express delight with the gorgeous gift hampers, praising the stunning presentation, wonderful attention to detail, and top-tier product quality. Shoppers love finding thoughtful items for newborns and new mothers, showcasing smooth online purchasing and remarkably fast shipping times. Buyers frequently emphasize how special the curated bundles feel, noting that recipients are deeply touched by the presentation and lovely keepsakes. However, some people mentioned minor delivery delays or experienced issues with tracking links when ordering from abroad. Additionally, a few customers experienced isolated incidents such as delayed parcels or damaged items upon arrival.

What people talk about most

Product

Consumers find the product to be of exceptional quality and beautifully presented. Customers consistently... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and prompt... See more

Quality

People report positive experiences with quality, highlighting that everything from the packaging to the items... See more

Service

Customers had positive experiences with service, describing it as reliable, brilliant, and great overall.... See more

Order

Reviewers express high satisfaction and positive feedback about ordering, highlighting fast international... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

221 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(221)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible. I lost my money and nobody cares. It was received by someone claiming to be me… clearly did not knock on my door as I live alone. I emailed them and they are asking me to chase Royal Mail? Isn’t this your duty of care to ensure parcel recieved safely. I live alone so parcel is as handed to someone in corridor as I live in block of flats

26 February 2024
Rated 5 out of 5 stars

Fantastic service

Easy from start to finish. Website and products good value and good quality. Easy checkout. Speed of delivery and care taken with package fantastic. Highly recommended

25 February 2024
Rated 5 out of 5 stars

Great Service.

Gift arrived super-fast making some very happy parents! Nicely
Packaged with some lovely things in there based on the pics they sent us. Thanks Folks! Highly recommended to any one looking to get a gift for new arrival!

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous service .

Fabulous service .. called the company in advance re delivery as I required item urgently and it was delivered exactly when I needed I had asked for the purchases to be gift wrapped and it was a lovely parcel

13 August 2022
Rated 5 out of 5 stars

5 star service

Delivered on time, was packaged very securely and the item was wrapped and presented perfectly! Would definitely recommend!

2 August 2022
Rated 5 out of 5 stars

Gorgeous….!

Absolutely loved all the items. And so did the receiver of the gifts…! All gorgeous quality. Would def recommend buying from here….wish I’d known about it sooner….beats the high street shops any day!

1 August 2022

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