My order was sent directly to my friend as it was a personalised gift and it arrived in plenty of time before her 70th birthday. She was delighted with the wash bag I bought her but I knew s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good communications, kept up to date when an order is placed. Beautiful, quality products. All items I’ve purchased as gifts have thrilled recipients- first class from initial presentation to finished... See more
As always such lovely products and such excellent quality . I got one for my daughter as we have just had an amazing time in South Africa going to Kruger Park and Chobe seeing all the wonderful anim... See more
My order was fulfilled promptly and arrived safely. I'm absolutely thrilled with my purchase which was the cross body bag with the Bee on it in Charcoal Velvet and matching glasses pouch. I've ordered... See more
Company details
Written by the company
Elizabeth Scarlett exists to celebrate wildlife and nature, while raising funds to help restore their abundance across the planet. Founded in 2015 by artist and wildlife-lover, Elizabeth Scarlett Petrides, discover accessories inspired by travel, connection and life’s celebrations. Guided by a love of art, embroidery and the beautiful earth we share, each piece features designs from Elizabeth’s original hand-painted watercolours, brought to life with beautiful embroidery. Designed to gift, keep and add a touch of luxury and wild magic to everyday life. With £750,000 raised so far (and counting), we have our sights set on raising £2 million by 2030 for wildlife conservation.
Contact info
AL9 6NE, Potters Bar, United Kingdom
- 01707 245849
- customerservices@elizabethscarlett.com
- elizabethscarlett.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The turtle bag ( a lovely gift from my…
The turtle bag ( a lovely gift from my husband) is even more beautiful in reality than in the photos, as well as being capacious & very comfortable to carry and hold. It is very well made; to have one’s initials embroidered on it, makes it even more special.
The website is well laid out & informative, ordering was easy, and delivery was very prompt. It will be very tempting to order something else from you!
With many thanks, Helen MacDonald
13 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Helen,
Thank you so much for sharing your wonderful review with us.
We're so pleased to hear how much you love the special gift you have received and that the quality and design of the turtle bag exceeded your expectations. It's also wonderful to know that you feel our monogramming service adds an extra special touch.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Absolutely love these products
Absolutely love these products, I have got a wash bag and makeup bag and they are brilliant quality. Love the idea that some of the money goes to charity. Would definitely recommend.
29 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Debbie,
Thank you so much for sharing your kind words with us.
We're so pleased to hear how much you love our products and that our contributions towards wildlife conservation resonate so much with you. We truly appreciate your support and incredibly kind recommendation!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Excellent products
Excellent products - I especially love the zippers which are strong, tactile, beautiful, and comfortable to use, which make the bags etc. feel of the highest quality! I love the honey bee design and have bought almost the whole line of matching items. Quick delivery, well packaged and each item is in its own Elizabeth Scarlett dust bag which was great for protection and lovely if the purchase was for a gift. I had to contact them to find something out and they were very helpful. And they donate to the wildlife in their designs. Recommend this company for all these reasons.
29 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for taking the time to share such a wonderful review with us.
We're so pleased to hear that you loved your recent purchase and that the quality and design on the products all met your expectations - it sounds like you are building a beautiful Honey Bee collection! It's also wonderful to know how much our contributions towards wildlife conservation resonate with you and we truly appreciate all your support and kind recommendation.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Absolutely beautiful bag
Absolutely beautiful bag, so soft and spacious. Very well made. Absolutely love it.
26 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Trudy,
Thank you so for sharing your wonderful review with us and for placing such a lovely order.
We're delighted to hear that you loved your recent purchase and that the quality and design of the bag met your expectations. We do hope you enjoy using it for years to come!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I haven't received my order yet
I haven't received my order yet!
But disappointed
28 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Sandra,
Thank you for taking the time out to leave us a review.
We're very sorry to hear that you've not yet received your order and for the disappointment this has caused.
We are unable to see communication has been made with our Customer Services team - We'd love to take a further look into this and get this sorted for you.
As we are unable to locate an email or an order number, we've requested this information and once received, we'll be sure to get in touch and get this looked into for you.
We look forward to hearing from you soon.
Best wishes,
Team ES x
Reply from Elizabeth Scarlett
Hi Julie,
Thank you so much for taking the time to share your lovely review with us.
We're so pleased to hear that your order arrived with you quickly and so well packaged. We're delighted that you love the quality and design of the bag you received and we truly appreciate your placing your beautiful order with us!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Perfect Design
I have a few Elizabeth Scarlett beautiful pouches,but this one stands out the most, with its stunning design of whales and intricate gold stars and moon running through, all sewn on ice blue velvet front and back I just love it,a real luxury. The perfect gift.I will be buying more.❤
25 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Yvonne,
Thank you so much for taking the time to share your wonderful review with us.
It sounds like you have a beautiful collection of our Pouches and we're so pleased to hear that you love your most recent purchase. It's wonderful to know that you appreciate both the design and the quality of our products.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Such amazing products and excellent…
Such amazing products and excellent client service support ☺️
25 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi David,
Thanks so much for taking the time to share your lovely review with us.
We're delighted to hear how much you love our products and that our team have been able to help you with your order.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
arrived on time
arrived on time , beautiful makeup bag bought as a present, very happy with my purchase. Also pleased contribution made to wildlife charity .
22 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Elizabeth,
Thank you for placing your lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and it's so wonderful to know how much our donations towards wildlife conservation resonate with you. We do hope that the recipient loves their special gift just as much when they receive it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Three wash bags arrived in a very…
Three wash bags arrived in a very timely manner. Excellent quality. They look beautiful in the gift boxes. Can't wait to give them to my niece's. Will be placing another order soon.
26 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Heather,
Thank you much for taking the time to share your lovely review with us.
We're so pleased to hear that you loved your recent purchase and that the quality of the wash bags you received all met your expectations. It's wonderful to know that you felt our gift boxes added that extra special touch too. We do hope that your nieces love their special gifts once they receive them!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
My gift I sent to my friend was…
My gift I sent to my friend was perfect, wrapped in special box so beautifully. It cheered her as she was going in for an operation, she said the velvet bag I chose was so pretty she would not put her toothbrush and paste in it only very precious things thank you
23 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our gift boxes added that extra special touch. It's so wonderful to hear that your friend also loved her special gift and we are sending all our well wishes from the team here at Elizabeth Scarlett.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Such a lovely makeup bag
I ordered makeup bag and it came as promised and is just lovely and high quality. I am very pleased with my purchase.
26 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the makeup bag met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Great quick service and delivery.
Great quick service and delivery.
I Have purchased two cross bags for birthdays I will defiantly shop with you again.
15 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Susan,
Thanks so much for placing such a special order with us and for sharing your wonderful review with us.
We're so pleased to hear that your order arrived with you so quickly and we do hope that the recipients love their Crossbody Bags once they receive them.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautiful pieces
Beautiful pieces. Soft and a great size too. I’m looking forward to using mine very soon and the other will be gift.
26 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Karen,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the products all met your expectations. We do hope that the recipient loves their special gift just as much once they receive it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Just magical products
Just magical products - bringing delight. Use for every special occasion (or not…!)
Thank you 🤩
23 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Gaynor,
Thanks so much for taking the time to share your wonderful review with us!
We're so pleased to hear that you loved your recent purchase and that the quality and design of our products met your expectations. We truly appreciate your kind words and we thank you for placing your lovely orders with us.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautiful coin purse
Great service, easy to order and quick delivery. Beautiful coin purse, a gift for my mum, I’m sure she will love it 🥰
18 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Lisa,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you love your recent purchase and that you found the ordering and delivery process so smooth. We do hope that your mum loves her special gift once she receives it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
The delivery was on time and products…
The delivery was on time and products and packaging were beautiful for my friend
24 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Ras,
Thanks so much for placing such a special order with us and for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase from us and we do hope that your friend loved their special gifts once they received them!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Good selection of products
Good selection of products, quality product, quick delivery , lovely gift packaging
3 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for placing your lovely order with us and for taking the time to share your kind words.
We're delighted to hear how much you love our products and that you were so pleased with the item you received. It's wonderful to know that this arrived with you in such good time and that you felt our gift packaging added an extra special touch!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Great service and lovely products which…
Great service and lovely products which all arrived beautifully packaged.
22 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Mrs Holmes,
Thank you so much for taking the time to share your lovely review and for placing your beautiful order with us.
We're so pleased to hear that you loved your recent purchases and that the quality of the packaging met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Brilliant from start to finish.
The ordering process was very straightforward, the delivery process was clearly communicated, my parcel was beautiful presented and the item I purchased is absolutely stunning. I also love the ethos of the company. Thank you xx
16 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for taking the time to share your kind words with us.
We're so pleased to hear that you found the ordering process so smooth and straight forward and we're delighted you loved the item you received. It's also wonderful to know how much our work and donations towards wildlife conservation resonate with you and we truly appreciate all your support!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
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