Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficient and prompt service at a reasonable price. I know a bit more about how a Tricel treatment plant works now thanks to the friendly engineer. The receptionist was also super efficient and I was... See more
Company replied
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
Called you in an emergency a few weeks ago and you manage to arrive 48 hours later and Tom was brilliant and very professional and then your guys came on Friday to pump out tank and they very also pr... See more
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Company details
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.8
Excellent
697 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Elijah was on time, helpful and knowledgeable. The machinery was unable to run for more than a certain time which meant that our tank wasn't emptied in one visit.
14 May 2026
Reply from Ekoflow Ltd
Hi Samuel, thank you for taking the time to leave your review. It is appreciated and the feedback about the engineer will get passed on! All the best.
Good experience
A bit later than scheduled but that suited us well. A knowledgeable and helpful conversation, empty and left v tidy
15 May 2026
Reply from Ekoflow Ltd
Hi Martin, Thank you for leaving this helpful review. It is much appreciated and I'm glad we could accommodate your needs.
Reply from Ekoflow Ltd
Hi William, this is much appreciated. Thank you for your kindness!
Called in at last minute due to an…
Called in at last minute due to an unexpected house exchange. Ekoflow did everything to find a slot that worked with our programme. Can't fault them.
15 May 2026
Reply from Ekoflow Ltd
Hi Hayden, thank you for taking the time to leave this positive review. We are very pleased you're satisfied with the service. All the best!
great service!!
13 May 2026
Reply from Ekoflow Ltd
Hi Helen, thank you for taking the time to leave this kind review. It is highly appreciated!
Great service and very professional.
12 May 2026
Reply from Ekoflow Ltd
Hi Nick, we are very pleased you were happy with your service. Look forward to servicing your system in the future!
Knowledge and experience
11 May 2026
Reply from Ekoflow Ltd
Hi Pamela, Thank you for leaving this review it is really appreciated!
Reply from Ekoflow Ltd
Hi Marion, thank you for taking the time to leave this kind review!
Came the following morning after I…
Came the following morning after I reported a problem with my compressor. Fitted new compressor with job completed inside half an hour.
11 May 2026
Reply from Ekoflow Ltd
Hi Peter, thank you for leaving this generous review. We are glad you are happy with the service provided. All the best!
A very good local company.
7 May 2026
Reply from Ekoflow Ltd
Hi Stephanie, thank you for your kind words. We look forward to servicing your system in the future!
Quick efficient and helpful.
8 May 2026
Reply from Ekoflow Ltd
Hi Peter, thank you for your kind words. All the best!
Timely reminder for annual service
Timely reminder for annual service, time slot to suit and good communication and service.
8 May 2026
Reply from Ekoflow Ltd
Hi Rob, thank you for taking the time to leave this review. It is really appreciated. We look forward to servicing your system in the future!
Reply from Ekoflow Ltd
Hi Graham, thank you for taking the time to leave this kind review. We're really pleased to hear that you were happy with the service!
Great customer care
Great customer care - speedy response and friendly knowledgeable advice
8 May 2026
Reply from Ekoflow Ltd
Hi Andrew, thank you for taking the time to leave us a positive review! All the best.
Reply from Ekoflow Ltd
Hi Adrian,
Thank you for taking the time to leave this review. The message will be passed on!
Reply from Ekoflow Ltd
Hi Richard,
Thank you for leaving this review. All the best!
Reply from Ekoflow Ltd
Hi Racheal,
Thank you for your kind review. We look forward to servicing your system in the future. All the best!
Same day call out
Telephoned Ekoflow mid morning
Very helpful
Tanker arrived 4pm same day!
Driver extremely helpful & tanks emptied as required.
Not overpriced.
Definitely recommend.
6 May 2026
Reply from Ekoflow Ltd
Good afternoon, thank you for your kind review. We're really pleased to hear that you were happy with the service and it went smoothly! We will look forward to emptying your system next year. All the best.
Good communication and reliable.
5 May 2026
Reply from Ekoflow Ltd
Hello, thank you for taking your time in leaving this review. It is really appreciated!
really efficient service
really efficient service. good communication from all from the team. honest and very tidy nothing was amiss
1 May 2026
Reply from Ekoflow Ltd
Hi Naz, thank you for your time in leaving this kind review. It is highly appreciated. We look forward to servicing in the future. All the best!
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