Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficient and prompt service at a reasonable price. I know a bit more about how a Tricel treatment plant works now thanks to the friendly engineer. The receptionist was also super efficient and I was... See more
Company replied
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
Called you in an emergency a few weeks ago and you manage to arrive 48 hours later and Tom was brilliant and very professional and then your guys came on Friday to pump out tank and they very also pr... See more
Company replied
Company details
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.8
Excellent
697 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ekoflow are reliable and respond…
Ekoflow are reliable and respond quickly to service requests or call outs. No pressure advice given that could result in additional work for them. Genuinely refreshing these days!
21 April 2026
Unprompted review
Reply from Ekoflow Ltd
Hello, thank you for your kind review it is really appreciated. We are glad you are happy with our service. All the best!
Installation of sewage treatment plant
The whole process around installing the sewage treatment plant was done smoothly and efficiently, with good communication throughout and all the necessary documentation provided. I would definitely recommend this company.
16 April 2026
Reply from Ekoflow Ltd
Hi Toby, thank you for your kind review and recommendation. We're really pleased to hear that your installation went smoothly! We will look forward to servicing your system next year. All the best.
Replaced compressor pump the following…
Replaced compressor pump the following day. No fuss very efficient
20 April 2026
Reply from Ekoflow Ltd
Hi Chris, thank you for taking the time to leave us a positive review!
Fabulous Service
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matter of hours
Great communications, super helpful and friendly engineer
Cannot recommend too highly
Thank you
14 April 2026
Reply from Ekoflow Ltd
Hi Peter, we're so pleased our engineer was able to diagnose and rectify the problem in a timely manner. We truly appreciate you taking the time to leave us positive review. All the best!
Prompt thorough and professional service
13 April 2026
Reply from Ekoflow Ltd
Thank you for taking the time to leave us a positive review Bron!
Reliable, professional and well organised service
Service appointment was easy to arrange. Reliable engineer attended as arranged and completed the service schedule in an organised and professional manner. Service report was completed and sent by email very quickly following the visit. Invoice was sent appropriately and efficiently.
9 April 2026
Reply from Ekoflow Ltd
Hi Linda, we're pleased to hear that our service engineer was organised and professional - we will ensure this feedback is passed on accordingly. Thank you!
Excellent service ,would highly…
Excellent service ,would highly recommend for tank cleans, servicing and installation
9 April 2026
Reply from Ekoflow Ltd
Hi Martin, thank you for taking the time to leave us a positive review - it really is appreciated!
Ekoflow Engineering Support
Ekoflow has once again provided excellent engineering and customer care for our communal septic tank. Having carried out an annual service, EKOFLOW identified some faults which needed fixing. They provided a quote and, within a couple of weeks, carried out the necessary works. They are great communicators and provide detailed service reports.
2 April 2026
Reply from Ekoflow Ltd
Hi Louise, thank you for taking the time to leave us a positive review, and thank you for your continued support. We will look forward to servicing your system again next year. All the best.
Very efficient
Very efficient, on time and cost effective
We called Ekoflow on Thursday to book our service and emptying of our system.
They arrived on Tuesday the following week
The staff are very polite very knowledgeable and efficient.
It's very easy to work with the individuals at Ekoflow
I would highly recommend Ekoflow
9 April 2026
Reply from Ekoflow Ltd
Hi Nicholas, thank you for taking the time to leave us this excellent review! We're so pleased to hear that you would recommend Ekoflow and that our engineers were polite, efficient and knowledgeable. We will look forward to working with you again in the future. All the best!
Efficient service as always
7 April 2026
Reply from Ekoflow Ltd
Thank you Robin! We will look forward to servicing your system again next year.
Excellent service
Excellent service. Prompt reminder, prompt service and pleasant office staff.
7 April 2026
Reply from Ekoflow Ltd
Hi Susan, thank you for leaving us a positive review! We will ensure your kind words are passed on to our office staff.
Reply from Ekoflow Ltd
Hi Robert, thank you for your kind review.
Reply from Ekoflow Ltd
Hi Darren, thank you for taking the time to leave us a positive review - it really is appreciated!
Reply from Ekoflow Ltd
Hi Merilyn, thank you for your positive feedback!
Professional and efficient service from…
Professional and efficient service from initial booking to completion of the job.
17 March 2026
Reply from Ekoflow Ltd
Hi David, thank you for your time in leaving this review!
A professional company
The company behaved in a professional way throughout, from office to hone visit. The engineer who arrived sorted the problem quickly.
16 March 2026
Reply from Ekoflow Ltd
Hi Hilary, thank you for your time in leaving this review, we are pleased to hear we could sort this quickly for you!
Fast and efficient
Very helpful and came to inspect septic tank as soon as they could- bringing date forward knowing it was urgent.
Efficient and got report almost by return!
5 March 2026
Reply from Ekoflow Ltd
Hi Rachel, thank you so much for your time in leaving this review, we are pleased to hear we were able to have this booked in so promptly!
Reply from Ekoflow Ltd
Hi Richard, thank you for your time in leaving us this review! We really appreciate it!
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