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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the company for its excellent product selection and competitive pricing, often noting that they find better deals here than at other retailers. Many people appreciate the quality of the products received, describing them as top-notch and working perfectly. The delivery service is frequently highlighted for its speed, with many orders arriving quickly, often before the estimated time. However, some customers have experienced issues with their orders, including instances where orders were not received or were incorrectly processed. There are also mentions of unexpected charges, such as signature fees, and some people have noted a decline in product quality, specifically with coils.

What people talk about most

Product

Users describe positive interactions with product, often praising the wide selection, great prices, and fast... See more

Delivery service

Customers generally report positive experiences with delivery service, often highlighting fast shipping and... See more

Order

Customer experiences with orders are quite varied. Many reviewers consistently praise the ease of ordering,... See more

Price

Consumers generally express satisfaction with the pricing. Many reviewers highlight that the company offers... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers praise the great products, smooth... See more

Based on these reviews

Rated 4 out of 5 stars

The site is fairly easy to use. Though, I do wish the free items would not be salts, and would be juices similar to what I am ordering. Also, I used up many points trying to apply a discount to my ord... See more

Rated 4 out of 5 stars

I was very happy to find EightVape during #vapepocalypse2025, after the tarrifs and crack downs. Geek Bars were no longer available anywhere, and finding ANY vape was becoming difficult. Their sel... See more

Rated 5 out of 5 stars

I enjoy working with your company because you always do what you can to make sure that your customers are satisfied. I did call a friend last week and raved about my great experience working with... See more

Rated 4 out of 5 stars

I have used this vape store several times and always receive quick turnaround. The prices are pretty much on par with other online vendors. The only problem I've encountered is that they are frequentl... See more

Rated 5 out of 5 stars

Eight Vape is a great site! They fulfill orders quickly, accept discount codes, and offer rewards. I really appreciate the free shipping on orders over $100. While their prices aren’t always the abs... See more

Rated 5 out of 5 stars

I personally had an awesome experience. I've only purchased from brick and mortar shops and was nervous about ordering online. Customer service was wonderful via email and also responsive on Instagram... See more

Rated 5 out of 5 stars

They are always very reliable. I've been ordering from them for years. They are the only seller who bothers to distinguish that state law allows vape accessories to be shipped to residents. Only e-li... See more

Rated 3 out of 5 stars

Eightvape used to be great, but has gone way downhill. The website is very buggy and I have had lots of issues over the years. Can't even log into my account, but it doesn't really matter. The new sh... See more

Company replied

Rated 5 out of 5 stars

EightVape offers the best vape prices around with a great selection of products. Their site is easy to navigate, and the variety of devices, e-liquids, and accessories makes it simple to find exactly... See more

Rated 5 out of 5 stars

Your app is fcukn confusing. I placed my order said its paid but continues to push me to reorder or said its not finished after it says its payed for. Idk man I just dont know I spent money already ju... See more

Rated 1 out of 5 stars

I ordered from EightVape hoping to use their “local pickup” option in Las Vegas to avoid shipping, age-verification, and handling fees, only to find the service indefinitely shut down. I reached out... See more

Company replied

Rated 5 out of 5 stars

In my case, I never received the order. I contacted them with my tracking ID#, and they took the time to contact the delivery company about the order. The delivery company seems to have lost the pac... See more

Rated 5 out of 5 stars

Always had a good experience with this company and everything I ordered has been good and tastes great. They have better deals than most other vape shops and are easy to deal with and gives you extras... See more

Rated 2 out of 5 stars

Very disappointed that on two or three recent deliveries I was charged a signature fee when neither time was a signature required on delivery. The checkout would not let me remove the charge and one o... See more

Company replied

Rated 5 out of 5 stars

I’ve been using eightvape for years. Their prices beat local shops, their variety is great from juice, mods and replacements and their customer service is excellent. Shipping can vary depending on del... See more

Rated 5 out of 5 stars

Everytime I buy from eightvape I have a great experience. I didn't understand something about my shipping update so I reached out to their customer service department and was kept updated until my ord... See more

Rated 5 out of 5 stars

I've ordered juice from here three times and usually 10 bottles at a time I've never had an issue shipping is way faster then I thought like a few days and my juice is always top notch

Rated 2 out of 5 stars

Takes them weeks to get your product, they don't answer their own emails timely, then when they do they send you to a completely different email. Then they claim som excuse for not moving according to... See more

Company replied

Rated 5 out of 5 stars

I've been an 8 vape customer for over 3 years. At first they were pretty slow with shipping. Took about 3 weeks from order to delivery. They have definitely improved their system! Now, it takes about... See more

Rated 5 out of 5 stars

EightVape is the only place I get my and my husband's vape oils, coils and other accessories we need to keep vaping & to continue on our journey of being non-smokers. They have the best prices on ever... See more

Rated 5 out of 5 stars

There was a system glitch with the order that had it shipped to the wrong address. Customer support was very helpful and was able to get the issue 100% resolved. Prices are in line with most competiti... See more

Rated 5 out of 5 stars

I was very worried about receiving my order from all the reviews. But, I will tell you truthfully, be patient. I'm in the Midwest and for days my order seemed "stuck" in limbo, but in 8 working days I... See more

Rated 5 out of 5 stars

Only thing is when they verify your age, I wish you didn’t have to be home to sign. Had an issue with my post office (not companies fault) and I almost didn’t get my order. I feel if you’re using an a... See more

Rated 5 out of 5 stars

Amazing! Fast shipping and delivery, stellar Customer service support, products are excellent- variety, flavors and brands. very happy that I decided to use eightVape and will gladly use again!

Rated 5 out of 5 stars

This is a great place to find good quality mods disposables any kind of quality Vapes that you need they got multiple flavors close to 500 flavors it's a lot

Rated 5 out of 5 stars

I love your vapes they come quickly my only thing is I have moti I cant use cause I had 5 bad battery's and I cant find one no more other that your awesome

Rated 5 out of 5 stars

I have never ordered vapes I usually buy them from a vape store. However couldn’t get the flavor anymore so I decided to order online and it was a wonderful and fast experience.

Rated 5 out of 5 stars

Delivery was quick I love the varieties of products you can choose from and the prices are great. I'm very satisfied with my purchase and will be buying again and again. I will also recommend eightvap... See more

Rated 5 out of 5 stars

Was excited to be able to get the vape items I needed and at the price they are through eight vape! Especially my flavor of salt nic cookie butter I’ve only used since I started vaping! I went to or... See more

Rated 5 out of 5 stars

Excellent customer service and excellent prices! Fast shipping! 8Vape is now my go to company for vaping supplies! I am very impressed with them!

Rated 4 out of 5 stars

Item arrived exactly as described ! Item was packaged very well ! I'm disappointed with 8-Vape's $17.06 shipping rate for such a small package by the USPS ! Plus a $7.99 Adult Signature charge I p... See more

Rated 1 out of 5 stars

I never received my order. It was delivered back. I did indeed put in the right address. 804 west Eagan dr. Valdez Alaska. 99686. Hoping to see another order replaced with out cost. Thanks Benjamin He... See more

Company replied

Rated 1 out of 5 stars

I have been trying for over a week by email to set up a pickup while I was in Vegas! I am so disappointed with your online service! I have been a longtime customer, but trying to get help with glitche... See more

Rated 3 out of 5 stars

I’ve been ordering these coils from you for years now. Lately, right out of the packages , I have begun finding that so far 3 coils recently have been bad (showing a “short” on my device. At the tot... See more

Company replied

Rated 1 out of 5 stars

You robbed me, I got charged 6 bucks per unit I ordered for the tax but after I paid I got a message saying some of the things I ordered were sold out but still charged the tax

Company replied

Rated 5 out of 5 stars

Every time I order, it is effortless from start to finish. I usually receive my order relatively quick, even though I am on the east coast.

Rated 1 out of 5 stars

Never received my order. My order never even got processed. I had to reach out to check on it about 2 wks after it should've already been shipped then spent a week going back and forth with customer s... See more

Company replied

Rated 5 out of 5 stars

Wonderful customer service!! Love eight vape!!! Orders are coming fast now, use to take weeks. Rocking job!!!

Rated 1 out of 5 stars

My first order was perfect and went off without a hitch. Now that I thought I had established, you were a reputable company that I can source my geek bar vapes from I went to make a second purchase, a... See more

Company replied

Rated 5 out of 5 stars

I love 8Vape, They usually have my favorite juice in stock, I get great deals, and the mods are always better and half the price than my local stores. And it only takes a week to get my stuff

Rated 1 out of 5 stars

I ordered a Smok Mag18 kit but was sent a DigiQ Vista mod. It took two weeks to get a response from 2 tickets I submitted to customer support. I was then informed a refund would be given when I shipp... See more

Company replied

Rated 5 out of 5 stars

Good online store. 5 stars for sure. It's trusted by me. All my orders have been fast and complete 💯✅ recommended to anyone

Rated 5 out of 5 stars

One of the disposable pod type products that i bought apparently mentholates most of their flavors which I did not know. 8vape gave me a gift card for the $30 I spent. That really meant a lot to me... See more

Rated 4 out of 5 stars

I love that I can order online . The prices are better than any local vape stores , on the downside it is very hard to order when you are out of stock on so many flavors .

Rated 5 out of 5 stars

Excellent products at great prices. Very glad I found this place. They had the super cool menthol flavor vape juice that I was looking for Excellent company

Rated 5 out of 5 stars

I love the new flavor I tried, blue razz ice, I bought 5 in one purchase and with coupon they were running i paid way less than local smoke shops. Quick shipping.

Rated 5 out of 5 stars

Super fast fulfillment, and they have a good selection... they do sell out of stock quick, so get what you need when you see it available.

Rated 5 out of 5 stars

Always have quick order shipping and really great prices. Been an EightVape customer for several years now.

Rated 5 out of 5 stars

You always have what I need every time I get ready to order because the local store doesn’t sell what like to vape

Rated 5 out of 5 stars

I ordered, kind of big order, for the first time. I recd my order very fast. Constantly able to see where my order was. I recd my order, package very well, nothing broken. My order has lasted me very... See more


Company details

  1. Association or Organization
  2. Tobacco Shop

Written by the company

If you have been vaping or just started checking out different vape shops, we can offer you the best deals on all brands, delivered right to your door. With over 75,000 square feet of warehouse, we are always fully stocked with vape juice, tanks, coils, disposable vapes, starter kits, mods, accessories, replacements and more.


Contact info

4.0

Great

TrustScore 4 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

age verification fee is a rip off

pay 8.00 for age verification and sign for delivery..... if you can get to post office in time to go sign for p/u you get what you order. but paying 8.00 per order to " age verify" is a rip off

10 November 2025
EightVape logo

Reply from EightVape

Dear Chad,

We’re very sorry for the frustration this has caused and for the negative experience.

1. We’d like to clarify that the $7.99 adult signature/age verification fee is not charged by us. This fee is collected by the shipping carrier and is required by law to help prevent underage access to vaping products. We do not profit from this charge in any way.

2. Although our website includes age verification at checkout, that alone is unfortunately not sufficient. We have encountered situations where minors were able to pass online verification using a guardian’s information. Because of this, carriers require in-person adult signature verification at delivery as an added safeguard. This “double verification” helps ensure compliance with regulations and protects both customers and sellers.

3. Minors are the blossoms of the nation. Once they become addicted to smoking, it is extremely difficult to quit. This is also a means of protecting minors.

We understand that this requirement can be inconvenient, especially when a pickup at the post office is needed, and we sincerely apologize for the inconvenience.

Thank you for your understanding. If you have any other questions or concerns, please feel free to reach out.

Best regards,
Yamee

Rated 1 out of 5 stars

Waited over a week for my delivery then…

Waited over a week for my delivery then they two weeks to refund without any explanation what so ever pretty sure its a scam

15 November 2025
EightVape logo

Reply from EightVape

Dear BERENICE,

We are very sorry for the frustration and for the negative shopping experience you feel you had. We would like to clarify what happened with your order.

1. Your order was placed on November 15, 2025. Because our warehouse does not operate on weekends, your order was first processed on Monday, November 17. During processing, our warehouse identified that your shipping address is in California, where certain vaping products are restricted due to California’s state flavor ban. As a result, the order could not be shipped.

2. For this reason, your order was refunded on November 18, and a refund notification email with the subject line “Refund notification” was sent to you. We kindly ask you to check your inbox as well as your spam or junk folder for this email.

3. Please note that while we process refunds promptly, banks and card issuers require additional time to post the funds back to your account. This is why the refund may have appeared to take longer on your end.

4. We respectfully want to clarify that the situation was not as described as “waiting over a week for delivery and then two weeks for a refund without explanation.” We understand how it may have felt that way, but the refund was processed shortly after the issue was identified.

5. Due to California regulations, we are currently only able to ship tobacco-flavored vapes and e-liquids, as well as pod kits, mod kits, tanks, coils, and replacement pods. You can find the full details here:
https://www.eightvape.com/blogs/news/california-flavored-vape-ban-2025

6. The products we are able to ship to California are listed at the link below:
https://www.eightvape.com/collections/california-vape

7. If you choose to place a new order for eligible products on our website, we would be happy to offer you a 20% off “all products” coupon as a gesture of goodwill.

We sincerely apologize for the inconvenience and appreciate your understanding. Please feel free to reach out if you have any further questions.

Best regards,
Yamee

Rated 4 out of 5 stars

Got what I ordered but it took much…

Got what I ordered but it took much longer than the 3-5 days to receive. It shipped on a Monday and I received it on Wednesday over a week later. I needed it ASAP. Kind of my fault for waiting so long to order but if it would have came on the 5th day I wouldn’t have had to go to a vape store and pay double the price for the same thing.

15 November 2025
Rated 3 out of 5 stars

Wanted just menthol but wasn’t allowed…

Wanted just menthol but wasn’t allowed to buy 10 pack had to get berry menthol to get 10 pack

8 November 2025
EightVape logo

Reply from EightVape

Dear Could,

Thank you for sharing your experience, and we’re very sorry for the inconvenience this caused.

We understand how frustrating it can be when you’re trying to purchase a specific flavor and quantity. If you added 10 units of the menthol flavor to your cart but were unable to proceed to checkout, this usually means that there wasn’t enough inventory available for that specific item at the time. When stock is limited, the system prevents checkout for quantities that exceed what’s available.

You may have noticed a banner or notice on the website (at the top or bottom of the page) indicating that the product was out of stock or had limited availability, which is why you weren’t able to complete the purchase for the 10-pack of menthol alone.

We sincerely apologize for the inconvenience and appreciate your understanding. If you’d like, you can click the link below to contact us and inquire about specific stock before purchasing.
https://eightvape.zendesk.com/hc/en-us

Thank you for your patience and understanding. We wish you a happy holiday and all the best in the new year.

Best regards,
Yamee

Rated 1 out of 5 stars

First the price was fair

First the price was fair, if the kit INCLUDED A BATTERY!
DO NOT SEND anymore anything to me again

15 November 2025
EightVape logo

Reply from EightVape

Dear David,

We are very sorry for the frustration and for the unpleasant shopping experience you had.

1. We would like to clarify one important point regarding the product you mentioned. The VOOPOO VINCI Spark 100 Box Mod Kit does not include a battery by design. This is not something we withheld—the manufacturer does not include an 18650 battery with this kit. This is standard across the industry due to battery transportation restrictions. You will find that this product is sold without a battery on the brand’s official website as well as on other retailers’ sites.

2. You may review the product details directly on the brand’s official website here:
https://www.voopoo.com/vinci-series/vinci-spark100

3. Regarding future communications, we only send emails to ensure customers don’t miss important order updates, promotions, or discounts. However, if you prefer not to receive any further messages from us, you may unsubscribe at any time using the unsubscribe link at the bottom of our emails.

We apologize again for the inconvenience and thank you for your time.

Best regards,
Yamee

Rated 1 out of 5 stars
EightVape logo

Reply from EightVape

Dear Sheila,

We are very sorry for the inconvenience and for the negative shopping experience.

1. We would like to clarify our Shipping & Processing policy, which is also stated on our website:

1.1 Order processing (preparing for shipping): 1–3 business days (excluding weekends).
1.2 Once shipped from our fulfillment center and on the way to the local delivery carrier, 5–7 days.
1.3 Once received by the delivery carrier: 2–15 days, or until delivered.

2. Regarding your order, the tracking number is 9468150105501000688438:

2.1 Order placed: November 9, 2025.
2.2 Packed by our warehouse: November 10, 2025.
2.3 Handed to the carrier: November 11, 2025.
2.4 Carrier received package & tracking issued: November 12, 2025, 10:15 AM.
2.5 Package began transit: November 13, 2025, 2:32 PM.
2.6 November 17, 2025, 4:56 PM: No Access to Delivery Location.
2.7 November 20, 2025, 5:56 PM: Delivery attempt failed due to No Authorized Recipient Available, and a notice was left.
2.8 November 21, 2025, 3:21 PM: Package picked up at the post office

3. To prevent underage vaping, an adult signature is required upon delivery. If no authorized recipient is available, delivery will fail, which can cause delays.

4. Overall, the delivery time was within the expected timeframe. Delivery speed can also be affected by distance—our warehouse is located in Las Vegas, while your delivery address is in Georgia, which is a considerable distance.

We sincerely apologize for any frustration this caused and appreciate your understanding. If you have any further questions, please feel free to contact us.

Best regards,
Yamee

Rated 1 out of 5 stars

You robbed me

You robbed me, I got charged 6 bucks per unit I ordered for the tax but after I paid I got a message saying some of the things I ordered were sold out but still charged the tax

13 November 2025
EightVape logo

Reply from EightVape

Dear Bob,

We are very sorry for the negative experience and understand your concern. Please allow us to clarify the situation.

1. If possible, please contact us and send us a screenshot of the message you received so we can investigate.
https://www.eightvape.com/pages/contact-us

2. First, the tax charged on your order is a government-mandated tax, not a fee collected by us. We do not keep or control this tax amount. You can click the link below to view:
https://casaa.org/get-involved/state-locator/washington/

3. After carefully reviewing your order, we can confirm that all items in your order were shipped successfully, and none of the products were out of stock. According to the tracking information below, the package shows as delivered:
3.1 Tracking Number: 9468150105501000695856.
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9468150105501000695856
3.2 Status: Delivered, Individual Picked Up at Post Office.
3.3 Date & Time: November 24, 2025, 11:38 AM.

4. Did you receive the complete package with all items included?

We truly apologize for the frustration this has caused and appreciate your cooperation so we can resolve this properly.

Best regards,
Yamee

Rated 5 out of 5 stars

I have nothing bad to say,everything…

I have nothing bad to say,everything went as should,I guess the only bad thing i could say was shipping that took a bit longer than expected, but no fault to eight vap once they ship it out its out of there controll and anything you order anymore from anyone business seems to be taking longer and longer

7 November 2025

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