The site is fairly easy to use. Though, I do wish the free items would not be salts, and would be juices similar to what I am ordering. Also, I used up many points trying to apply a discount to my ord... See more
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Review summary
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What people talk about most
Based on these reviews
I was very happy to find EightVape during #vapepocalypse2025, after the tarrifs and crack downs. Geek Bars were no longer available anywhere, and finding ANY vape was becoming difficult. Their sel... See more
I enjoy working with your company because you always do what you can to make sure that your customers are satisfied. I did call a friend last week and raved about my great experience working with... See more
I have used this vape store several times and always receive quick turnaround. The prices are pretty much on par with other online vendors. The only problem I've encountered is that they are frequentl... See more
Eight Vape is a great site! They fulfill orders quickly, accept discount codes, and offer rewards. I really appreciate the free shipping on orders over $100. While their prices aren’t always the abs... See more
I personally had an awesome experience. I've only purchased from brick and mortar shops and was nervous about ordering online. Customer service was wonderful via email and also responsive on Instagram... See more
They are always very reliable. I've been ordering from them for years. They are the only seller who bothers to distinguish that state law allows vape accessories to be shipped to residents. Only e-li... See more
Eightvape used to be great, but has gone way downhill. The website is very buggy and I have had lots of issues over the years. Can't even log into my account, but it doesn't really matter. The new sh... See more
Company replied
EightVape offers the best vape prices around with a great selection of products. Their site is easy to navigate, and the variety of devices, e-liquids, and accessories makes it simple to find exactly... See more
Your app is fcukn confusing. I placed my order said its paid but continues to push me to reorder or said its not finished after it says its payed for. Idk man I just dont know I spent money already ju... See more
I ordered from EightVape hoping to use their “local pickup” option in Las Vegas to avoid shipping, age-verification, and handling fees, only to find the service indefinitely shut down. I reached out... See more
Company replied
In my case, I never received the order. I contacted them with my tracking ID#, and they took the time to contact the delivery company about the order. The delivery company seems to have lost the pac... See more
Always had a good experience with this company and everything I ordered has been good and tastes great. They have better deals than most other vape shops and are easy to deal with and gives you extras... See more
Very disappointed that on two or three recent deliveries I was charged a signature fee when neither time was a signature required on delivery. The checkout would not let me remove the charge and one o... See more
Company replied
I’ve been using eightvape for years. Their prices beat local shops, their variety is great from juice, mods and replacements and their customer service is excellent. Shipping can vary depending on del... See more
Everytime I buy from eightvape I have a great experience. I didn't understand something about my shipping update so I reached out to their customer service department and was kept updated until my ord... See more
I've ordered juice from here three times and usually 10 bottles at a time I've never had an issue shipping is way faster then I thought like a few days and my juice is always top notch
Takes them weeks to get your product, they don't answer their own emails timely, then when they do they send you to a completely different email. Then they claim som excuse for not moving according to... See more
Company replied
I've been an 8 vape customer for over 3 years. At first they were pretty slow with shipping. Took about 3 weeks from order to delivery. They have definitely improved their system! Now, it takes about... See more
EightVape is the only place I get my and my husband's vape oils, coils and other accessories we need to keep vaping & to continue on our journey of being non-smokers. They have the best prices on ever... See more
There was a system glitch with the order that had it shipped to the wrong address. Customer support was very helpful and was able to get the issue 100% resolved. Prices are in line with most competiti... See more
I was very worried about receiving my order from all the reviews. But, I will tell you truthfully, be patient. I'm in the Midwest and for days my order seemed "stuck" in limbo, but in 8 working days I... See more
Only thing is when they verify your age, I wish you didn’t have to be home to sign. Had an issue with my post office (not companies fault) and I almost didn’t get my order. I feel if you’re using an a... See more
Amazing! Fast shipping and delivery, stellar Customer service support, products are excellent- variety, flavors and brands. very happy that I decided to use eightVape and will gladly use again!
This is a great place to find good quality mods disposables any kind of quality Vapes that you need they got multiple flavors close to 500 flavors it's a lot
I love your vapes they come quickly my only thing is I have moti I cant use cause I had 5 bad battery's and I cant find one no more other that your awesome
I have never ordered vapes I usually buy them from a vape store. However couldn’t get the flavor anymore so I decided to order online and it was a wonderful and fast experience.
Delivery was quick I love the varieties of products you can choose from and the prices are great. I'm very satisfied with my purchase and will be buying again and again. I will also recommend eightvap... See more
Was excited to be able to get the vape items I needed and at the price they are through eight vape! Especially my flavor of salt nic cookie butter I’ve only used since I started vaping! I went to or... See more
Excellent customer service and excellent prices! Fast shipping! 8Vape is now my go to company for vaping supplies! I am very impressed with them!
Item arrived exactly as described ! Item was packaged very well ! I'm disappointed with 8-Vape's $17.06 shipping rate for such a small package by the USPS ! Plus a $7.99 Adult Signature charge I p... See more
I never received my order. It was delivered back. I did indeed put in the right address. 804 west Eagan dr. Valdez Alaska. 99686. Hoping to see another order replaced with out cost. Thanks Benjamin He... See more
Company replied
I have been trying for over a week by email to set up a pickup while I was in Vegas! I am so disappointed with your online service! I have been a longtime customer, but trying to get help with glitche... See more
I’ve been ordering these coils from you for years now. Lately, right out of the packages , I have begun finding that so far 3 coils recently have been bad (showing a “short” on my device. At the tot... See more
Company replied
You robbed me, I got charged 6 bucks per unit I ordered for the tax but after I paid I got a message saying some of the things I ordered were sold out but still charged the tax
Company replied
Every time I order, it is effortless from start to finish. I usually receive my order relatively quick, even though I am on the east coast.
Never received my order. My order never even got processed. I had to reach out to check on it about 2 wks after it should've already been shipped then spent a week going back and forth with customer s... See more
Company replied
Wonderful customer service!! Love eight vape!!! Orders are coming fast now, use to take weeks. Rocking job!!!
My first order was perfect and went off without a hitch. Now that I thought I had established, you were a reputable company that I can source my geek bar vapes from I went to make a second purchase, a... See more
Company replied
I love 8Vape, They usually have my favorite juice in stock, I get great deals, and the mods are always better and half the price than my local stores. And it only takes a week to get my stuff
I ordered a Smok Mag18 kit but was sent a DigiQ Vista mod. It took two weeks to get a response from 2 tickets I submitted to customer support. I was then informed a refund would be given when I shipp... See more
Company replied
Good online store. 5 stars for sure. It's trusted by me. All my orders have been fast and complete 💯✅ recommended to anyone
One of the disposable pod type products that i bought apparently mentholates most of their flavors which I did not know. 8vape gave me a gift card for the $30 I spent. That really meant a lot to me... See more
I love that I can order online . The prices are better than any local vape stores , on the downside it is very hard to order when you are out of stock on so many flavors .
Excellent products at great prices. Very glad I found this place. They had the super cool menthol flavor vape juice that I was looking for Excellent company
I love the new flavor I tried, blue razz ice, I bought 5 in one purchase and with coupon they were running i paid way less than local smoke shops. Quick shipping.
Super fast fulfillment, and they have a good selection... they do sell out of stock quick, so get what you need when you see it available.
Always have quick order shipping and really great prices. Been an EightVape customer for several years now.
You always have what I need every time I get ready to order because the local store doesn’t sell what like to vape
I ordered, kind of big order, for the first time. I recd my order very fast. Constantly able to see where my order was. I recd my order, package very well, nothing broken. My order has lasted me very... See more
Company details
Written by the company
If you have been vaping or just started checking out different vape shops, we can offer you the best deals on all brands, delivered right to your door. With over 75,000 square feet of warehouse, we are always fully stocked with vape juice, tanks, coils, disposable vapes, starter kits, mods, accessories, replacements and more.
Contact info
United States
- eightvape.com
4.0
Great
19K reviews
Replied to 78% of negative reviews
Typically replies within 2 weeks
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EightVape has the best prices, discount codes and a huge selection. Always have sales too.
EightVape is the only place I get my and my husband's vape oils, coils and other accessories we need to keep vaping & to continue on our journey of being non-smokers. They have the best prices on everything. They even have coupon/discount codes which makes the prices even lower. I highly recommend EightVape. I thought they were not a legit company at first because I thought they were too good to be true. Aside from some minor shipping issues from time to time(often it is not even their fault)I love them and have had great interactions with them. They are a trustworthy business.
18 August 2025
clogged after 1 session
vape is burnt and doesnt work anymore after 1 session, ive tried several methods and been trying to make it work for the last 3 hours, not even 24 hours after purchasing it stopped working
8 January 2026
Unprompted review
Reply from EightVape
Dear Customer,
It is incredibly frustrating when a new device fails within the first 24 hours. If your vape is tasting burnt and has stopped firing (not working) after just one session, it is likely a hardware defect or a priming failure.
Since you have already spent three hours troubleshooting, here is a concise checklist to determine if it can be saved or if it is time for a refund:
1. Identify the "Dead" State:
1.1 Does it light up? If you inhale or press the button and no light shows, the internal battery or the sensor is dead.
1.2 Does it blink? If the light blinks when you hit it, there is a short circuit or the battery is depleted. Try charging it for exactly 15 minutes.
1.3 Is it "Auto-firing"? If it stayed on by itself after your first hit, the coil is burnt out, and the sensor is stuck. Stop using it immediately,y as this is a fire hazard.
2. Why does it taste "Burnt" so fast:
2.1 Dry Hit / Priming Issue: If it is a pod system and you didn't let the juice sit for 10 minutes before the first hit, the cotton is permanently charred. No amount of cleaning will fix a burnt coil.
2.2 Airlock: Sometimes a bubble traps juice away from the coil. Please try tapping the device firmly against your palm or flicking it (like a thermometer) to force bubbles up.
3. If you have already tried:
3.1 Charging it with a different cable.
3.2 Cleaning the gold contact points with a Q-tip/alcohol.
3.3 Blow into the bottom of the device to clear the sensor.
3.4 Changing the pod (if applicable).
It still doesn't work; the internal wiring or the chipset is defective.
Please contact us by submitting a ticket through the following link, and we will provide you with a satisfactory solution:
https://eightvape.zendesk.com/hc/en-us
Please give us the opportunity to resolve the issue. We look forward to hearing from you.
Best regards,
Yamee
Don't use if you need it fast
Takes them weeks to get your product, they don't answer their own emails timely, then when they do they send you to a completely different email. Then they claim som excuse for not moving according to their own guidelines on their site. I could walk to their state faster than they deliver.
29 April 2025
Reply from EightVape
Dear Pamela,
Thank you for sharing your concerns. I sincerely apologize for the frustration and delay you have experienced. We understand that our recent service has not met your expectations, and we take this feedback very seriously.
I want to address your points transparently:
1. Regarding communication, our primary and most efficient support channel is our ticketing system via the link you provided. The email you initially contacted is dedicated to shipping notifications and is not monitored by our support team, which is why the automatic reply directs customers to the correct contact form. This ensures all inquiries are properly logged and addressed in the order they are received.
We will respond to buyers' messages in the order they submit their tickets, usually within 1-3 business days. Sometimes, if there are many buyers inquiring, our response time may be a little slower. We don't want to shirk responsibility; we simply want to explain that we will not ignore any buyer's request, and we value every buyer's concerns.
2. I have reviewed your orders, specifically EV2194740. Here is the timeline for your reference:
2.1 You placed the order on March 24th.
2.2 Our warehouse processed and handed it to the carrier on March 26th.
2.3 On March 28, 2025, the carrier received the package, affixed the shipping label, and provided us with the tracking number. That same day, our system sent a shipping confirmation email to your email address with the subject "A shipment from order EV2194740 is ready to go." The email included the tracking number and the carrier information.
The status you see, "Shipping Label Created, USPS Awaiting Item," is because the carrier has not yet begun transporting the package, so the tracking information hasn't been updated. However, the package has indeed been delivered to the carrier.
2.4 The package was delivered on April 2nd.
3. The total time from order to delivery was under two weeks. This aligns with the processing and transit timelines outlined on our Shipping Policy page (https://www.eightvape.com/shipping-return-policy/), which accounts for both our preparation time and the variable transit times handled by carriers like USPS. While we expedite our warehouse processing, we cannot control the carrier's regional sorting and final delivery pace, which can sometimes cause the actual delivery date to differ from the initial estimate.
4. Regarding order number EV2205556: We have issued you a gift card worth $16 because there was a problem with the product. Please copy the 16-digit gift card code; you can find the details in ticket #78899. Paste the code into the "Add coupons" box during checkout, then click "Apply" to successfully apply the discount. Our colleague has already sent the gift card to you via email.
5. If you don't remember the gift card discount code or need any other help, you can contact us through the link below, and I will provide it to you:
https://eightvape.zendesk.com/hc/en-us
We value every customer and are continuously working to improve our service and efficiency. We genuinely hope to have another opportunity to restore your faith in us.
Best regards,
Yamee
Easy navigation and check out.
Easy navigation and check out.
Some flavors were out of stock.
Fast shipping.
Will continue to use their services in the future.
27 October 2025
Great company good price
17 May 2025
Dependable Service
I have used this vape store several times and always receive quick turnaround. The prices are pretty much on par with other online vendors. The only problem I've encountered is that they are frequently out of my favorite pod juice.
20 October 2025
Shady
Sent me an email saying they were upgrading the website and if I wanted to keep the rewards points I had accumulated (at least $50 worth)I would have to sign in and the points would be transferred but when I tried to sign in it told me my username or email was incorrect soI tried re registering and it only gave me 100 points like I was a new customer so basically they just robbed me of my rewards points I had been accumulating for years shady tactics like this is why I haven't ordered from them in some time do yourself a favor and stay away from this site there are too many honest vape companies available to order from
24 December 2025
Unprompted review
Reply from EightVape
Dear Joe,
We completely understand your frustration, and we truly appreciate you sharing your concerns with us. Please allow us a chance to explain.
1. Your reward points have not been taken or deleted. They are currently stored on our previous server and have not been lost. Due to an unexpected and urgent system upgrade, our website is now running on a new server, and our technical team is actively working on migrating all customer reward points to the new system.
2. This migration process is estimated to take 2–4 weeks. Once completed, all of your previously accumulated points (including the $50+ you earned) will be restored on top of the 100 points you received when re-registering. Nothing will be overwritten or reduced.
3. We sincerely apologize for the inconvenience this has caused. The upgrade was not something we wanted to do during this time, but it was necessary due to technical stability and security issues. We would never risk losing a valued customer over reward points—your trust matters far more to us.
4. You’re very welcome to check back in 2–5 weeks to confirm that your points have been fully restored, or you may contact us at any time for an update on the migration progress.
5. If you’re willing to give us another chance, please reach out to us directly using the link below. We’d be more than happy to provide you with a personalized discount code as a gesture of goodwill:
https://eightvape.zendesk.com/hc/en-us
Thank you for your patience and understanding. We truly hope to earn back your confidence.
Wishing you a Merry Christmas! 🎄✨
Best regards,
Yamee
They're great!!!!
Faster than expected... exactly what i asked for...will definitely be ordering again very soon...
16 November 2025
Ordered more than one and only received…
Ordered more than one and only received half the order. Missing one. Tried fixing issue but they never got back to me. So I switched, buying from another company. Really loved their prices too. Stuff happens. 🫤 disappointed but not mad. **EDIT: they did credit me back I just forgot. Doh! Apologies 🤦♀️🫣
13 March 2025
Reply from EightVape
Dear Elaine,
Thank you for sharing your experience with us. We’re truly sorry for the inconvenience and disappointment this situation caused, and we appreciate your understanding.
1. Please allow us to explain what happened with your order EV2192149, placed on March 14, 2025. The order included three items, but during packing, our warehouse found that Adjust Mycool 40K Disposable 20ml 50mg – Baja Splash was unfortunately out of stock. To avoid delaying the rest of your order, we shipped the items that were in stock and issued a refund for the out-of-stock item on March 14. You may want to check your Mastercard ending in 4634 for a refund of $10.03.
2. Our system also shows that:
2.1 On March 21 at 12:59 PM, you contacted us via ticket #75687 regarding the missing item.
2.2 On March 21 at 3:31 PM, our colleague replied, asking which item was missing and whether you preferred a refund or store credit.
2.3 On March 23 at 6:50 PM, you replied that you preferred store credit.
2.4 On March 24 at 2:43 PM, we created a $10.03 store credit (gift card) with the code y9twqqb8j68tmxtd and informed you.
3. We kindly suggest checking your email (and spam/junk folder, as messages sometimes end up there) for the conversation history and the gift card details.
4. We fully acknowledge that the missing item was our mistake, and we take responsibility for that. However, we did actively work to resolve the issue, so we’re truly sorry if it felt like we didn’t respond—we never intended to leave you without support.
5. If you ever decide to give us another chance, we’d be happy to offer you a special discount code as a gesture of goodwill. You can reach us anytime through our support page here:
https://eightvape.zendesk.com/hc/en-us
Thank you again for your understanding, and we wish you all the best.
Best regards,
Yamee
Easy website and fast delivery
14 November 2025
Great customer service
Great customer service! Products are always well packed and delivered in a timely manner.
12 November 2025
They have some really great deals and…
They have some really great deals and discounts and you can earn points for all purchases. The vapes are smooth and strong. Or light. Depending on what you like. Either way they’re top tier.
5 March 2025
Great price ,,,,,,Good product
11 November 2025
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