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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the company for its excellent product selection and competitive pricing, often noting that they find better deals here than at other retailers. Many people appreciate the quality of the products received, describing them as top-notch and working perfectly. The delivery service is frequently highlighted for its speed, with many orders arriving quickly, often before the estimated time. However, some customers have experienced issues with their orders, including instances where orders were not received or were incorrectly processed. There are also mentions of unexpected charges, such as signature fees, and some people have noted a decline in product quality, specifically with coils.

What people talk about most

Product

Users describe positive interactions with product, often praising the wide selection, great prices, and fast... See more

Delivery service

Customers generally report positive experiences with delivery service, often highlighting fast shipping and... See more

Order

Customer experiences with orders are quite varied. Many reviewers consistently praise the ease of ordering,... See more

Price

Consumers generally express satisfaction with the pricing. Many reviewers highlight that the company offers... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers praise the great products, smooth... See more

Based on these reviews

Rated 4 out of 5 stars

The site is fairly easy to use. Though, I do wish the free items would not be salts, and would be juices similar to what I am ordering. Also, I used up many points trying to apply a discount to my ord... See more

Rated 4 out of 5 stars

I was very happy to find EightVape during #vapepocalypse2025, after the tarrifs and crack downs. Geek Bars were no longer available anywhere, and finding ANY vape was becoming difficult. Their sel... See more

Rated 5 out of 5 stars

I enjoy working with your company because you always do what you can to make sure that your customers are satisfied. I did call a friend last week and raved about my great experience working with... See more

Rated 4 out of 5 stars

I have used this vape store several times and always receive quick turnaround. The prices are pretty much on par with other online vendors. The only problem I've encountered is that they are frequentl... See more

Rated 5 out of 5 stars

Eight Vape is a great site! They fulfill orders quickly, accept discount codes, and offer rewards. I really appreciate the free shipping on orders over $100. While their prices aren’t always the abs... See more

Rated 5 out of 5 stars

I personally had an awesome experience. I've only purchased from brick and mortar shops and was nervous about ordering online. Customer service was wonderful via email and also responsive on Instagram... See more

Rated 5 out of 5 stars

They are always very reliable. I've been ordering from them for years. They are the only seller who bothers to distinguish that state law allows vape accessories to be shipped to residents. Only e-li... See more

Rated 3 out of 5 stars

Eightvape used to be great, but has gone way downhill. The website is very buggy and I have had lots of issues over the years. Can't even log into my account, but it doesn't really matter. The new sh... See more

Company replied

Rated 5 out of 5 stars

EightVape offers the best vape prices around with a great selection of products. Their site is easy to navigate, and the variety of devices, e-liquids, and accessories makes it simple to find exactly... See more

Rated 5 out of 5 stars

Your app is fcukn confusing. I placed my order said its paid but continues to push me to reorder or said its not finished after it says its payed for. Idk man I just dont know I spent money already ju... See more

Rated 1 out of 5 stars

I ordered from EightVape hoping to use their “local pickup” option in Las Vegas to avoid shipping, age-verification, and handling fees, only to find the service indefinitely shut down. I reached out... See more

Company replied

Rated 5 out of 5 stars

In my case, I never received the order. I contacted them with my tracking ID#, and they took the time to contact the delivery company about the order. The delivery company seems to have lost the pac... See more

Rated 5 out of 5 stars

Always had a good experience with this company and everything I ordered has been good and tastes great. They have better deals than most other vape shops and are easy to deal with and gives you extras... See more

Rated 2 out of 5 stars

Very disappointed that on two or three recent deliveries I was charged a signature fee when neither time was a signature required on delivery. The checkout would not let me remove the charge and one o... See more

Company replied

Rated 5 out of 5 stars

I’ve been using eightvape for years. Their prices beat local shops, their variety is great from juice, mods and replacements and their customer service is excellent. Shipping can vary depending on del... See more

Rated 5 out of 5 stars

Everytime I buy from eightvape I have a great experience. I didn't understand something about my shipping update so I reached out to their customer service department and was kept updated until my ord... See more

Rated 5 out of 5 stars

I've ordered juice from here three times and usually 10 bottles at a time I've never had an issue shipping is way faster then I thought like a few days and my juice is always top notch

Rated 2 out of 5 stars

Takes them weeks to get your product, they don't answer their own emails timely, then when they do they send you to a completely different email. Then they claim som excuse for not moving according to... See more

Company replied

Rated 5 out of 5 stars

I've been an 8 vape customer for over 3 years. At first they were pretty slow with shipping. Took about 3 weeks from order to delivery. They have definitely improved their system! Now, it takes about... See more

Rated 5 out of 5 stars

EightVape is the only place I get my and my husband's vape oils, coils and other accessories we need to keep vaping & to continue on our journey of being non-smokers. They have the best prices on ever... See more

Rated 5 out of 5 stars

There was a system glitch with the order that had it shipped to the wrong address. Customer support was very helpful and was able to get the issue 100% resolved. Prices are in line with most competiti... See more

Rated 5 out of 5 stars

I was very worried about receiving my order from all the reviews. But, I will tell you truthfully, be patient. I'm in the Midwest and for days my order seemed "stuck" in limbo, but in 8 working days I... See more

Rated 5 out of 5 stars

Only thing is when they verify your age, I wish you didn’t have to be home to sign. Had an issue with my post office (not companies fault) and I almost didn’t get my order. I feel if you’re using an a... See more

Rated 5 out of 5 stars

Amazing! Fast shipping and delivery, stellar Customer service support, products are excellent- variety, flavors and brands. very happy that I decided to use eightVape and will gladly use again!

Rated 5 out of 5 stars

This is a great place to find good quality mods disposables any kind of quality Vapes that you need they got multiple flavors close to 500 flavors it's a lot

Rated 5 out of 5 stars

I love your vapes they come quickly my only thing is I have moti I cant use cause I had 5 bad battery's and I cant find one no more other that your awesome

Rated 5 out of 5 stars

I have never ordered vapes I usually buy them from a vape store. However couldn’t get the flavor anymore so I decided to order online and it was a wonderful and fast experience.

Rated 5 out of 5 stars

Delivery was quick I love the varieties of products you can choose from and the prices are great. I'm very satisfied with my purchase and will be buying again and again. I will also recommend eightvap... See more

Rated 5 out of 5 stars

Was excited to be able to get the vape items I needed and at the price they are through eight vape! Especially my flavor of salt nic cookie butter I’ve only used since I started vaping! I went to or... See more

Rated 5 out of 5 stars

Excellent customer service and excellent prices! Fast shipping! 8Vape is now my go to company for vaping supplies! I am very impressed with them!

Rated 4 out of 5 stars

Item arrived exactly as described ! Item was packaged very well ! I'm disappointed with 8-Vape's $17.06 shipping rate for such a small package by the USPS ! Plus a $7.99 Adult Signature charge I p... See more

Rated 1 out of 5 stars

I never received my order. It was delivered back. I did indeed put in the right address. 804 west Eagan dr. Valdez Alaska. 99686. Hoping to see another order replaced with out cost. Thanks Benjamin He... See more

Company replied

Rated 1 out of 5 stars

I have been trying for over a week by email to set up a pickup while I was in Vegas! I am so disappointed with your online service! I have been a longtime customer, but trying to get help with glitche... See more

Rated 3 out of 5 stars

I’ve been ordering these coils from you for years now. Lately, right out of the packages , I have begun finding that so far 3 coils recently have been bad (showing a “short” on my device. At the tot... See more

Company replied

Rated 1 out of 5 stars

You robbed me, I got charged 6 bucks per unit I ordered for the tax but after I paid I got a message saying some of the things I ordered were sold out but still charged the tax

Company replied

Rated 5 out of 5 stars

Every time I order, it is effortless from start to finish. I usually receive my order relatively quick, even though I am on the east coast.

Rated 1 out of 5 stars

Never received my order. My order never even got processed. I had to reach out to check on it about 2 wks after it should've already been shipped then spent a week going back and forth with customer s... See more

Company replied

Rated 5 out of 5 stars

Wonderful customer service!! Love eight vape!!! Orders are coming fast now, use to take weeks. Rocking job!!!

Rated 1 out of 5 stars

My first order was perfect and went off without a hitch. Now that I thought I had established, you were a reputable company that I can source my geek bar vapes from I went to make a second purchase, a... See more

Company replied

Rated 5 out of 5 stars

I love 8Vape, They usually have my favorite juice in stock, I get great deals, and the mods are always better and half the price than my local stores. And it only takes a week to get my stuff

Rated 1 out of 5 stars

I ordered a Smok Mag18 kit but was sent a DigiQ Vista mod. It took two weeks to get a response from 2 tickets I submitted to customer support. I was then informed a refund would be given when I shipp... See more

Company replied

Rated 5 out of 5 stars

Good online store. 5 stars for sure. It's trusted by me. All my orders have been fast and complete 💯✅ recommended to anyone

Rated 5 out of 5 stars

One of the disposable pod type products that i bought apparently mentholates most of their flavors which I did not know. 8vape gave me a gift card for the $30 I spent. That really meant a lot to me... See more

Rated 4 out of 5 stars

I love that I can order online . The prices are better than any local vape stores , on the downside it is very hard to order when you are out of stock on so many flavors .

Rated 5 out of 5 stars

Excellent products at great prices. Very glad I found this place. They had the super cool menthol flavor vape juice that I was looking for Excellent company

Rated 5 out of 5 stars

I love the new flavor I tried, blue razz ice, I bought 5 in one purchase and with coupon they were running i paid way less than local smoke shops. Quick shipping.

Rated 5 out of 5 stars

Super fast fulfillment, and they have a good selection... they do sell out of stock quick, so get what you need when you see it available.

Rated 5 out of 5 stars

Always have quick order shipping and really great prices. Been an EightVape customer for several years now.

Rated 5 out of 5 stars

You always have what I need every time I get ready to order because the local store doesn’t sell what like to vape

Rated 5 out of 5 stars

I ordered, kind of big order, for the first time. I recd my order very fast. Constantly able to see where my order was. I recd my order, package very well, nothing broken. My order has lasted me very... See more


Company details

  1. Association or Organization
  2. Tobacco Shop

Written by the company

If you have been vaping or just started checking out different vape shops, we can offer you the best deals on all brands, delivered right to your door. With over 75,000 square feet of warehouse, we are always fully stocked with vape juice, tanks, coils, disposable vapes, starter kits, mods, accessories, replacements and more.


Contact info

4.0

Great

TrustScore 4 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Delivery was quick I love the varieties…

Delivery was quick I love the varieties of products you can choose from and the prices are great. I'm very satisfied with my purchase and will be buying again and again. I will also recommend eightvape.com to anyone looking to buy a vape.

10 November 2025
Rated 1 out of 5 stars

No shipping after 8 days

I placed this order EV2253613 8 days ago it has been confirmed and still hasn't been shipped i will never order from yall again or recommend you to anyone I know

9 November 2025
EightVape logo

Reply from EightVape

Dear James,

We are truly sorry for the frustration and disappointment this experience has caused. We completely understand how upsetting it is to wait for an order and feel left without clear updates, and we sincerely apologize for the negative shopping experience.

1. I would like to explain our shipping process to provide some clarity. After an order is placed, our warehouse typically packs and hands the package to the carrier within 1–3 business days. The carrier then provides the shipping label and usually delivers the package within 5–7 business days.

2. As you can see from your first order, we normally process orders quite quickly. Your first order was placed on November 9th, and our warehouse packed it up and sent it to the carrier on November 10th, 2025. The carrier shipped the package that same day, and it arrived on November 13th.

3. For your order EV2253613, which was placed on 11/30/2025, our warehouse packed and handed it over to the carrier on 12/1/2025. Due to the high volume of orders we process daily, packages are sent to the carrier in bulk. Unfortunately, in very rare cases, a package may be lost while en route to the carrier before it is officially scanned. We sincerely regret that this appears to be what happened here.

4. We want to be fully transparent that this is not a situation we ever want to occur, because you lost trust in us after failing to receive your package on timeUnfortunately, the package never received a carrier scan, so we are also unable to file a claim for it, which results in a loss for us as well.

5. Your order has now been fully refunded. Please allow 1–5 business days for the refund to appear in your account. If you do not see the refund within that time frame, please contact us right away, and we will assist further.

We truly regret losing your trust and appreciate the opportunity to explain what happened. Thank you for your time, and we wish you all the best moving forward.

Best regards,
Yamee

Rated 5 out of 5 stars

Best vape place to shop!

Stumbled across website when the E Juice I have been using for the past 10 years went out of production. I think that may have actually been a good thing because I found this website with a lot of incredible flavors, very easy to navigate and super fast shipping. Very happy with my experience at Eightvape.!!!

10 September 2025
Rated 5 out of 5 stars

Super Easy

Super easy to place the order and very fast shipping. Great products as well with a huge selection. Highly suggest

9 November 2025
Rated 5 out of 5 stars

Everytime I buy from eightvape I have a…

Everytime I buy from eightvape I have a great experience. I didn't understand something about my shipping update so I reached out to their customer service department and was kept updated until my order arrived and then afterwards I received an email letting me know my package had arrived. They're great. 10/10 DO RECOMMEND.

27 October 2025

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