The beginning AI prompts were new to me but after pertinent info was obtained i was patch thru to Grady Howard.(A+).I felt like he already had the wheels turning as to providing me wth easy understa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I kept putting off my Medicare enrollment because it was SO confusing, but Shaquise was able to explain all of my coverages, & help me choose my plan. She was friendly & down-to-earth with me, & I wo... See more
Love the site, you can check on many insurance companies on your own. Compare different insurance products. Once you have decided on the insurance you want, an agent will assist you finish the applic... See more
Melanie our agent was the best she took the time to get us the best offers and explain everything as she went along to be sure we understood everything.It was such a relief for the both of us to find... See more
Company details
Written by the company
Since 2009, eHealth Medicare has worked with customers to find Medicare coverage that is offered through private insurance companies that contract with Medicare. eHealth can help you explore and compare any of these types of optional plans: Medicare Advantage, or Medicare Part C: These plans offer an alternative way to get your Original Medicare, Part A and Part B, benefits. Unlike Original Medicare, Medicare Advantage plans may also include prescription drug coverage and additional benefits, like routine vision, dental, and hearing coverage. Medicare prescription drug coverage: You can enroll in a stand-alone Medicare Prescription Drug Plan that can be added to your Original Medicare (Part A and Part B) coverage. Another way to get this coverage is to sign up for a Medicare Advantage Prescription Drug plan. Coverage details may vary from one plan to another. Medicare Supplement Insurance Plans, also called Medigap: These policies are sold by private insurance companies to fill in some of the "gaps" in Original Medicare, Part A and Part B, coverage. Depending on the plan, you may be able to get help with deductible, premium, and copayment cost sharing, as well as emergency foreign travel coverage. Finding Medicare coverage that works for you is an important goal for us. Our mission is to help everyone find affordable Medicare coverage through our website technology, consumer advocacy, and personalized customer assistance. If you're uncertain of what type of Medicare coverage would best suit your needs, don't hesitate to contact us. eHealth's team of over 200 knowledgeable, licensed insurance agents can provide free quotes and toll-free personalized assistance, empowering people with Medicare to make informed decisions about their Medicare coverage without any obligation to enroll.
Contact info
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend eHealth
The agent, Robert Gray, who assisted me with my supplemental insurance was knowledgeable, professional and patient. I strongly recommend eHealth Medicare for your insurance needs.
29 June 2026
My agent was personable
My agent was personable, knowledgeable and comprehensive. He answered all my questions and took the time to explain everything in plain English. I understood everything he was saying when we were finished. I'm looking foreword to working with him!
29 June 2026
It was helpful and very understandable!
29 June 2026
everything was awesome we ve worked…
everything was awesome we ve worked together before!
29 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have been trying to log in to my…
I have been trying to log in to my account for two week, and I couldn't.
I called numerous times and to more than 30 advacates and still couldn't login to my account.
It's like a mop, gingser; boluing, no care, no knowledge, no respect.
Still couldn't login. Please help me to depart from this ugly company.
29 June 2026
Reply from eHealth Medicare
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
☆Questions explained
☆Responsive
☆Answered my questions
☆Explained each step
☆Gave contact information
24 June 2026
Patrick was a great help
Patrick was a great help. He gave me info to make my choice for insurance and then lead me through it.
25 June 2026
This is the 4th time I have used…
This is the 4th time I have used ehealth for my health insurance. They have always taken the time to get me a health plan that works and has the best benefits for me!
26 June 2026
Reply from eHealth Medicare
Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!
Very Professional
26 June 2026
MEDICARE EXPERT-OMAR
OMAR WAS VERY PROFESSIONAL, POLITE, KNOWLEDGEABLE, PATIENT. HE WILL BE MY PERSONAL INSURANCE AGENT
26 June 2026
Aurora was perfect
Aurora was perfect. Thank you so much for your help. I will be contacting you with Questions if I have any.
Jo
25 June 2026
Unprompted review
My agent Donell Secrease is always very…
My agent Donell Secrease is always very helpful and knowable about my needs. Any questions or concerns I have about the situation he would be answering in a understandable way.
25 June 2026
Courtney had excellent knowledge of all…
Courtney had excellent knowledge of all medicare supplement and advantage plans! She made understanding availability easy and quick. Thank you
24 June 2026
Was so happy to talk with people who…
Was so happy to talk with people who explained everything and made this process very easy 🙂
24 June 2026
Unprompted review
Megan Campbell helped me so much
Megan Campbell helped me so much. She is as nice and professional as anyone could be. Guided me through the whole process. I was very comfortable talking with her. Give her a raise.
24 June 2026
Insurance policies
Explained everything very helpful polite answered every question & concern I had.
25 June 2026
Working with Gleen Allen
Working with Gleen was very helpful and informative. He guided me through everything and was able to explain everything in a manner I could fully understand. He was very friendly and presented himself to be honestly concerned about me getting everything I needed.
24 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.