The beginning AI prompts were new to me but after pertinent info was obtained i was patch thru to Grady Howard.(A+).I felt like he already had the wheels turning as to providing me wth easy understa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I kept putting off my Medicare enrollment because it was SO confusing, but Shaquise was able to explain all of my coverages, & help me choose my plan. She was friendly & down-to-earth with me, & I wo... See more
Love the site, you can check on many insurance companies on your own. Compare different insurance products. Once you have decided on the insurance you want, an agent will assist you finish the applic... See more
Melanie our agent was the best she took the time to get us the best offers and explain everything as she went along to be sure we understood everything.It was such a relief for the both of us to find... See more
Company details
Written by the company
Since 2009, eHealth Medicare has worked with customers to find Medicare coverage that is offered through private insurance companies that contract with Medicare. eHealth can help you explore and compare any of these types of optional plans: Medicare Advantage, or Medicare Part C: These plans offer an alternative way to get your Original Medicare, Part A and Part B, benefits. Unlike Original Medicare, Medicare Advantage plans may also include prescription drug coverage and additional benefits, like routine vision, dental, and hearing coverage. Medicare prescription drug coverage: You can enroll in a stand-alone Medicare Prescription Drug Plan that can be added to your Original Medicare (Part A and Part B) coverage. Another way to get this coverage is to sign up for a Medicare Advantage Prescription Drug plan. Coverage details may vary from one plan to another. Medicare Supplement Insurance Plans, also called Medigap: These policies are sold by private insurance companies to fill in some of the "gaps" in Original Medicare, Part A and Part B, coverage. Depending on the plan, you may be able to get help with deductible, premium, and copayment cost sharing, as well as emergency foreign travel coverage. Finding Medicare coverage that works for you is an important goal for us. Our mission is to help everyone find affordable Medicare coverage through our website technology, consumer advocacy, and personalized customer assistance. If you're uncertain of what type of Medicare coverage would best suit your needs, don't hesitate to contact us. eHealth's team of over 200 knowledgeable, licensed insurance agents can provide free quotes and toll-free personalized assistance, empowering people with Medicare to make informed decisions about their Medicare coverage without any obligation to enroll.
Contact info
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brian took his time finding a plan with…
Brian took his time finding a plan with better premiums.
Thank you.
8 July 2026
Easily understandable answers
The beginning AI prompts were new to me but after pertinent info was obtained i was patch thru to Grady Howard.(A+).I felt like he already had the wheels turning as to providing me wth easy understandable directions and answers.. he listen to my story . Covered all my specific needs and gave me a little peace of mind as I start navigating welcome to MEDICARE..
7 July 2026
The agent was professional
The agent was professional, explained everything in details that I could understand.gave me her contact info if I have questions!
6 July 2026
Mateo was very helpful informative
Mateo was very helpful informative, a great help ,great communication skills and explained what we didn’t understand
7 July 2026
They explained everything so I…
They explained everything so I understand what they were offering
6 July 2026
Brianna was knowledgable and patient.
2 July 2026
Excellent customer service skills
Ms. Dionne was amazing from start to
Finish. She knows exactly how do to her job. She was so kind and very thoughtful in finding the right plan for my mom. I look forward to reaching out to her for all of our questions in the future. You definitely have a gem working for your company.
6 July 2026
I would rather not rate anything until…
I would rather not rate anything until after I have used it at least once
3 July 2026
Robert McGhee did a fantastic job
Robert McGhee did a fantastic job. He was professional, courteous and thorough.
3 July 2026
JAHMEL WILLIAMS WAS A VERY HELPFUL…
JAHMEL WILLIAMS WAS A VERY HELPFUL PERSON. HE WENT OVER THE DETAILS AND ANSWERED MY QUESTIONS.
2 July 2026
Great representative!
The representative, Adrian Johnson was very helpful. He was knowledgeable and understood my needs. He was friendly and easy to talk to.
30 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The first representative that contacted…
The first representative that contacted me failed to follow her email appointment. The second representative was able to complete my application. Waiting for approval.
29 June 2026
Reply from eHealth Medicare
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Valeree Devine at eHealth was Amazing!
Valeree Devine was incredibly knowledgeable and helpful. She helped me navigate some complex choices.
1 July 2026
My advocate was very nice and patient!
1 July 2026
The lady that signed me I was
The lady that signed me I was
very professional, friendly and thorough. She did a great job.
26 June 2026
Ease of the process & very informative
30 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.