Had our new car delivered by Paul Fenwick. Paul called to advise his departure time and expected arrival time. Paul then sent a text message when he was half an hour away. Paul arrived right on time a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established vehicle delivery company offering both driven and transported services to end users, dealer to dealer and demonstrator vehicle movement.
Unit C1, Winchester Avenue, LE8 4GZ, Blaby, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with my vehicle, easy to organise and exactly as described.
Great delivery service from Keith Shale - prompt, good communication and provided all necessary information.

Reply from Ecomotive
Good communication and friendly personable service.

Reply from Ecomotive
Mark explained everything very well

Reply from Ecomotive
Delivery driver did good communication regarding drop off times, 20min early, nice clean car arrived 👍

Reply from Ecomotive
Excellent service. Good communication and Paul Smart went out of his way (by getting up at 230am!) to deliver the car in time for our window of availability and fully charged!. Would highly recommend!

Reply from Ecomotive
Paul arrived within the quoted time window and gave an excellent demonstration of the new car, taking time to make sure that all of the connected services were set up. Paul offered to stay with me until I was comfortable with the new controls.

Reply from Ecomotive
⭐⭐⭐⭐⭐ Great Service from Mark J
Mark J delivered my new Cupra to my home today and made the whole experience straightforward and enjoyable.
He took the time to show me around the car, explain the main features, and answer any questions I had. Everything was explained clearly and at a comfortable pace, which was really appreciated.
Mark was friendly, professional, and knowledgeable throughout, and the delivery went smoothly from start to finish.
I’m very pleased with both the service I received and my new Cupra. Thanks again, Mark, for making the handover so easy.

Reply from Ecomotive
Paul mcRobert was really helpful and pleasant

Reply from Ecomotive
Darren was fantastic. Kept me informed every step of the way with clear communication.
The whole experience has been easy and well considered.
Fantastic

Reply from Ecomotive
Mark J delivered my car today in the chaos of a family morning routine. He explained everything really clearly was completely polite and generally a lovely guy. Thank you

Reply from Ecomotive
Paul Mcrobert was prompt, careful, polite and helpful.
Great comms prior to delivery and on the day.
Excellent service

Reply from Ecomotive
Keith Shale Very professional. Delivered my new car very promptly. Even cleaned it before delivery. Kept me up today with any delays etc. I was able to plan my morning, because of his excellent communication skills. Would highly recommend.

Reply from Ecomotive
Very happy with the service I got when I sold my car through motorway. It was collected by Keith Shale, who kept me informed of his arrival and was extremely helpful with everything that I needed to do. A very pleasant gentleman. Highly recommend using this collection company.

Reply from Ecomotive
Keith Shale delivered my car today .
He called me the day before to give me an ETA. He was on time and so helpful.
He even connected my phone for me which was a great help as I’m useless with doing it myself.
Thank you for making it so easy for me.

Reply from Ecomotive
Excellent service. We were contacted by Paul Fenwick the night before our delivery giving an estimate of what time roughly delivery was going to be. The morning of delivery he arrived, gave the car a clean from being on the road, showed us around the car at all the features and how to use it. No rush to get away and we could ask questions and be as thorough as we needed. Very nice gentleman. Thank you

Reply from Ecomotive

Reply from Ecomotive
Big thank you to Paul who delivered my new car today kept me informed of his arrival time and did a great job explaining all the features in the car that I was unsure of

Reply from Ecomotive
Mark J delivers the car - clean and pitched perfectly- many thanks
Andy

Reply from Ecomotive
I cannot praise Paul who delivered my car enough. Paul phoned me the night before to confirm when my car would be delivered and as we live on a small lane he informed me that he would have to find an alternative location to unload my vehicle. Once unloaded, Paul drove my car to my house, and then not only talked me through my new car features, but also offered advice on the safest way to drive an automatic. Absolutely fanstatic customer service and highly recommend Paul and Ecomotive.

Reply from Ecomotive
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.