Nice easy ordering experience, the website filters help guide you to exactly what you need. Haven't fitted the discs to the car yet, but I've used them before and found them great so can't see any r... See more
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Review summary
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I was looking to change the front discs on my BMW and looked at the EBC website as I'd used their parts in the past. The site is excellent, as is their knowledge and information. After I had placed th... See more
Perfect transaction, fast delivery (next day), disc and pads first class plus you can talk to them and get technical help. Red stuff pads plus their standard disc far better then standard. Fitted on... See more
Company replied
It would be much easier if you sold brake pads in sets according to make and model of vehicle, I ordered a set of brake pads for front of my bike and only one arrived, when two sets should have arr... See more
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Company details
About EBC Brakes Direct
Written by the company
EBC Brakes Direct is your number one source for brake products for cars and motorcycles with same day shipment of over ten thousand quality brake parts. We sell only the very latest EBC materials and can help with any fitment or technical issues 9-5 weekdays with our experienced group of sales staff and technicians.
EBC Brakes Direct
Fast and Free Shipping
Free next day deliver on most orders
Most orders will be delivered next day and shipping is free - order must be £50 or more after all discounts and taxes and free shipping only applies to mainland UK. Please check our website for further details to ensure your area is included in our free shipping offer.
Contact info
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 48 hours
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Over a week with no sign of any delivery
Supposed to be next day delivery, over a week later and no parcel delivered. UPS sent an email to say they delivered the parcel but it’s not here. Total shambles, now awaiting a refund so I can buy disks & pads from somewhere else.
All sorted now, if the courier attempted deliveries there was no note put through the door.
16 August 2026
Reply from EBC Brakes Direct
Good morning Martyn,
Thank you for taking the time to leave a review with regards to your experience.
We are sorry to hear of the issues you experienced with the UPS delivery. The goods were returned to us and you confirmed for us to re-send them and to leave in your designated safe place.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
pads were delivered quickly
15 August 2026
Reply from EBC Brakes Direct
Good morning Richard,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
super duper fast delivery to eu
super duper fast delivery to eu. item quality high as always
12 August 2026
Reply from EBC Brakes Direct
Good morning Patryk,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Reply from EBC Brakes Direct
Good afternoon Terry,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Reply from EBC Brakes Direct
Good afternoon Andy,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
great product helpful staff and fast…
great product helpful staff and fast delivery many thanks
10 August 2026
Reply from EBC Brakes Direct
Good afternoon Mike,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
great website
great website , postage was super fast , will definitely be using again ,
3 August 2026
Reply from EBC Brakes Direct
Good afternoon Robert,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you found the website informative and the you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Reply from EBC Brakes Direct
Good afternoon Liam,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received, always good to receive positive feedback.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Reply from EBC Brakes Direct
Good afternoon Patrick,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Watch out for duties etc if not based in uk
Did not realise I was ordering from a uk site with no European distribution warehouse. Net result was 20+ euros in shipping plus 40+ euros in duty, so effectively doubled the price….
Perhaps you could make it much clearer based on shipping address that this was the case. Many other motorbike parts suppliers I buy from have European based distribution to avoid these extra costs.
8 August 2026
Reply from EBC Brakes Direct
Good afternoon Steve,
Thank you for taking the time to leave a review with regards to your experience.
We are sorry to hear with regards to the additional duty costs you incurred, unfortunately these are stipulated by the destination country and out of our control. Our website does confirm that we are based in Northampton.
EBC do have many European Distributors, this information can be found on the main EBCBrakes.com website in the Where to Buy section.
We do hope we or one of the EBC distributors can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Very satisfied with website easy to follow and dimensions of pads very helpful be using website and products again
Very easy to follow website and excellent service
28 July 2026
Reply from EBC Brakes Direct
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Emailed to confirm I was looking at the…
Emailed to confirm I was looking at the correct pads for my car and they confirmed with a link that they were correct. Turns out they haven’t even bothered to check if they fit the specific model as they are completely different. Trying to return the products and get a refund was a nightmare. Around a month to get a refund and that was after around 15 emails and an official complaint. I can accept errors, but the customer service is awful considering it was their mistake.
15 July 2026
Unprompted review
All good from order to delivery.
All good from order to delivery.
The pads work fantastic on our customers mini JCW .
Thanks
27 July 2026
Reply from EBC Brakes Direct
Good afternoon Michael,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
The pads was completely wrong
The pads was completely wrong, and your techical dept, couldnt even tell which was the right pads,,for my cf moto u10 higjland pro !! You need to get your , list of pads dor the above, correct..
This is in reply to ebc, i will call you tomorrow, i posted the pads back at my expense,amd would be greatful if you reimbursed me please
Rgds
Steven bower
2 August 2026
Reply from EBC Brakes Direct
Good afternoon Steven,
Thank you for taking the time to leave a review with regards to your experience.
We are sorry to hear that the pads you have received are not suitable. Can you confirm who you spoke to within our technical department and if the collection of the incorrect pads has been organised.
Thank you.
Best Regards
The EBC Brakes Direct Team
Reply from EBC Brakes Direct
Good afternoon Peter,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Sh1t happens
Great product, helpful customer service did all they could.
Unfortunately the order delivery went slightly tits up due to FedEx not performing at the level they were contracted to.
29 July 2026
Reply from EBC Brakes Direct
Good afternoon Matt,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received. We can only apologise for the delay / issues you experienced with the courier, unfortunately this part of the process is out of our control.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Brought ebc yellow pads & discs for…
Brought ebc yellow pads & discs for many cars ive owned, brilliant performance and price 👍👍😎😎😎 only downside is the bedding in process, abit long mileage wise
21 July 2026
Reply from EBC Brakes Direct
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you are pleased with the EBC Yellowstuff pads received. We always recommend the bedding in process to all customers, to ensure you achieve optimum results when driving.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Reply from EBC Brakes Direct
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Reply from EBC Brakes Direct
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Reply from EBC Brakes Direct
Good afternoon Mark,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with the quality of products and delivery received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
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