XLMOTO UK Reviews 6,314

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent value and competitive pricing of products, often noting significant savings compared to other retailers. Many consumers are highly satisfied with the quality of the items received, describing them as top-notch, comfortable, and true to size. The service is consistently highlighted as excellent, with many people appreciating the efficiency and helpfulness of the company. However, some customers also noted issues with delivery times, mentioning that items sometimes took longer than expected to arrive, or that there were problems with tracking and lost parcels. A few people were dissatisfied with pricing discrepancies, reporting that prices changed in their basket. Additionally, some reviewers experienced difficulties with refunds and customer support regarding delivery issues.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting great quality, competitive... See more

Delivery service

Reviewers mention positive feedback about delivery service, often praising fast delivery times, good... See more

Price

Customers generally express satisfaction with the pricing, often finding products cheaper than in other... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are very happy with the... See more

Service

Users describe positive interactions with service. Customers consistently praise the great service, fast... See more

Based on these reviews

Rated 5 out of 5 stars

I live in northern ireland and find xl moto cheaper than buying from the uk stores they have better sales also.i purchased richa high end jacket n trousers from xl moto delivery was around 7-10 days w... See more

Rated 5 out of 5 stars

Bought Stylmartin Legend Evo boots and Course Jones jeans in Black Friday sale, both top quality, comfy and true to size. Useful sizing info. Jeans are amazing value for the quality and fit, YKK zip &... See more

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Rated 5 out of 5 stars

This helmet fits perfectly, feels comfortable and meets the latest ECE 22-06 safety standard. It took a little longer than expected to arrive but that might have been due to demand over the Black Frid... See more

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Rated 5 out of 5 stars

I was very dubious, ordering from this firm as they are not UK based. And several local shops mentioned the service and delivery is poor. Also you will be hit with shipping taxes, and extended deliv... See more

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Rated 1 out of 5 stars

Order: 72052694 I paid £912.97 and only got refunded £636! Never received the goods and disputed via PayPal. Customer service is shocking, takes over a week to get a response. Would never order a... See more

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Rated 5 out of 5 stars

I’ve had issues with returns here in the past, so I was careful about what I ordered this time. The delivery was very fast, the packaging was excellent, and the products were exactly as described — al... See more

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Rated 5 out of 5 stars

Purchased a Simpson helmet in the black Friday sale at an excellent price. After doing a bit more research on the helmet, I realised I'd ordered the wrong size which was totally my own fault. Cont... See more

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Rated 5 out of 5 stars

Bought a 34L Givi top box from XLMoto. The box was a fantastic price compared to UK and a bargain as it was free delivery and also Tax paid from Sweden. The box arrived in super swift time and I was e... See more

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Rated 5 out of 5 stars

Easy to order. Sizing perfect. Quality really good. Pricing great. After trying lots of ladies jackets , finding the pricing expensive sizes different from normal I decided to order online. The quali... See more

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Rated 5 out of 5 stars

Great leisure clothing which I have bought several times and been very pleased with the items. The only fly-in-the-ointment is the delivery times: well over a week to arrive ! Other than that, I will... See more

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Rated 5 out of 5 stars

Price and delivery time was super. Build quality and comfort of boots was simply plug and play, snug fit, waterproof and feel really protected. Tried on many boots in store that was so frustrating. XL... See more

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Rated 5 out of 5 stars

The engine holder arrived safely and on time. It's a great price too. The adjustability makes it easy to accommodate small engines. There are more expensive copies out there but this does the job perf... See more

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Rated 1 out of 5 stars

One word Sh1te Ordered 8th November I still haven’t received my helmet yet I’ve emailed 3 times and as I write I’m waiting for a response to my 3rd email ( first response was them looking into it... See more

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Rated 2 out of 5 stars

Pricing is dodgy, even if you put items in your basket at one price it then gets changed whilest in your basket. I felt this was a deliberate attempt to trick me into spending more as the size boot I... See more

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Rated 5 out of 5 stars

Wasn’t sure how good my experience would be as the price was an incredible deal and was coming from Sweden. I needn’t have worried it arrived earlier than expected and was the correct item. I wouldn’t... See more

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Rated 5 out of 5 stars

Purchased Beeline 2 for a very very competitive price. Delivery was a little lengthy,but at this time of year, I was in no hurry to use, as I am a fair weather rider. Have used XL Moto before and woul... See more

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Rated 4 out of 5 stars

Trousers are good quality, but the fit isn't as good as previous in my opinion. Pockets are a smaller than I expected, I can't fit my mobile phone comfortably as easily as the other trousers I own.H... See more

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Rated 4 out of 5 stars

I have still not received my parcel. It should have been delivered weeks ago. UPDATE. I have been contacted by XLMOTO they have investigated and deemed the parcel lost in transit. Unfortunately t... See more

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Rated 5 out of 5 stars

Really happy with my order from XLMOTO UK. Good prices, quick delivery and great quality motorcycle gear. Smooth process from start to finish. Highly recommended!

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Rated 5 out of 5 stars

Excellent well designed product that did exactly what I wanted it for. Good service and bearing in mind the Christmas period the delivery time was very good. Would have no hesitation in buying from XL... See more

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Rated 5 out of 5 stars

Top online sales . They have always sent quality goods at very good prices. Delivery has always been within a reasonable time frame. Lookforward to online offers thanks

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Rated 5 out of 5 stars

Order has been sent and delivered really quickly. Unfortunately, as it was a gift I had ordered the wrong size, which means I had to return my item and will be re-purchasing the correct size. Return... See more

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Rated 5 out of 5 stars

Great company to deal with. Fast dispatch with tracking. Bought the jacket for the summer so I haven't used it yet but looks good quality and fits true to size, nice and snug keeping armour in place... See more

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Rated 1 out of 5 stars

Absolutely atrocious customer service. My husband ordered some bike boots for our son's birthday, in plenty of time. The boots arrived in the wrong size, we ordered and were invoiced for a size 46 bu... See more

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Rated 5 out of 5 stars

I found my racing shoes on this website which I literally couldn't find on multiple other websites, at a very good price too. Delivered safe and sound, in good shape.

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Rated 5 out of 5 stars

Products arrived within a time provided, all as described and well packed. The description on website was accurate and comments from users were a big help.

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Rated 5 out of 5 stars

Great quality product I purchased. XLMOTO are very professional they dealt with my order quickly, overall great company do do business with, thank you XL MOTO

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Rated 5 out of 5 stars

The item I bought was only a small, cheap thing this time but the price was the cheapest anywhere and it was delivered promptly. I received the same quality of service that I’ve received in the past w... See more

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Rated 5 out of 5 stars

Amazing product. when opening it there was a slight tear where the stitching was. MOTO replaced straight away, afetr speaking to one of thier customer service reps

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Rated 5 out of 5 stars

Got these at an excellent price with free UK delivery. Could track all the way and was delivered earlier than expected

Rated 5 out of 5 stars

Great product at a greatly competitive price. Delivery was as advisedand very well packed. Very satisfied with my purchase and will look to use this site again.

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Rated 1 out of 5 stars

Don't deliver all your items and just takes your money worst company in the world scammers and criminals should be shut down

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Rated 5 out of 5 stars

Great value. Cheaper than most retailers. Gloves were well packaged and was updated with delivery dates etc.

Rated 5 out of 5 stars

I bought gear that was out of stock in my size almost everywhere else. Good price, arrived quickly enough and no hassle with customs or additional fees.

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Rated 5 out of 5 stars

I’m very happy with the helmet I purchased. It is very good value and was well packaged and delivered on time. I would certainly use xlmoto again and recommend them.

Rated 5 out of 5 stars

I cannot recommend these enough .I made a order they was to small I contacted them sent it back made another order and within a week I had my next pair and refund was in my account for the first pair... See more

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Rated 5 out of 5 stars

Really fast delivery. Happy with the product (full length back protector to go under my leathers) - it’s exactly as I expected, and well worth the money.

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Rated 5 out of 5 stars

Great return when I ordered the wrong size helmet without any stress then re ordered a more expensive helmet in the right size with confidence!

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Rated 5 out of 5 stars

The price was unbelievable although there was a wait for shipping to the UK it was well worth the wait. The same helmet in the UK retails at almost double the price.

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Rated 5 out of 5 stars

Fantastic service, and an amazing price.... cheaper than the UK and all taxes paid. Arrived before due date... this is the type of service you want. Great shop!

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Rated 5 out of 5 stars

From the moment I placed my order I was kept up to date with the progress of my purchase. It arrived very well packaged and on the date I was given. Very happy with my purchase and at a better price t... See more

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Rated 5 out of 5 stars

Fast efficient ordering process. Fast dispatch and quick delivery. Best of all was the price for a top quality single side paddock stand.

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Rated 5 out of 5 stars

Right price right quality on time. why shop anywhere else .and if you shop regular 15 % discount almost vat free.clever people xl moto

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Rated 2 out of 5 stars

Communication was, at best, confusing. Tracking online did not change from 24th December. Using the XLMOTO web site to find out what was happening I was informed I could not because I was based in th... See more

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Rated 5 out of 5 stars

Love the jacket but one thing that is need is the back protector should be also in the Jacket and Fast Delivery

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Rated 1 out of 5 stars

Ordered some motorbike bike boots on the 22nd of November, waited a week to receive them. Open the package to check and they’ve sent the wrong size ( by a lot)… so I tried to contact customer serv... See more

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Rated 5 out of 5 stars

Ordered a battery and a torque wrench which both had good discounts. Took a little while longer for items to be delivered than originally stated but it was no big deal. Very happy with my purchases.

Rated 5 out of 5 stars

Quick delivery and the Web site made it easy to use and order the product I required. Great explanation of product I purchased.

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Rated 3 out of 5 stars

The jacket I ordered was well priced, but after a month of waiting my order had not arrived. The tracking said it was stuck at customs. Eventually, after a number of enquiries to XL Moto they told me... See more

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Rated 2 out of 5 stars

Estimated delivery date came and went. Only after raising a query with them was the order progressed so not the usual smooth operation you expect from an online supplier. Only used them because of p... See more

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Rated 5 out of 5 stars

Item as described at a decent price. Always worth checking XLMOTO before buying elsewhere.

Rated 1 out of 5 stars

I am furious with X-LMOTO. I paid £135.99 for an order that I never received. Their courier left the parcel unattended on my doorstep without knocking, without a signature, and without any notic... See more

Company replied


Company details

  1. Motorcycle Shop
  2. Tire Shop

Written by the company

XLMOTO is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.

Welcome to XLMOTO UK

Written by the company

60 DAYS RETURN POLICY
You can make a return within 60 days of your purchase, as long as the item(s) are unused and still in original packaging.
FREE POSTAGE ON ORDERS OVER £50*
If you make an order for over £50, you'll be offered free postage and packaging! In addition; all of our parcels are both insured and trackable. *This does not include bulky products nor Express delivery.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

Great experience with XL MOTO UK

Great experience with XL MOTO UK. Fast delivery, good communication, and the product was exactly as described. Well packaged and good value for money. Very satisfied—would definitely buy from them again. Highly recommended!

1 March 2026
Rated 5 out of 5 stars

Excellent service

I live in northern ireland and find xl moto cheaper than buying from the uk stores they have better sales also.i purchased richa high end jacket n trousers from xl moto delivery was around 7-10 days which i didn't mind as they ship from Poland i believe i can highly recommend them for all your biking kit

21 February 2026

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