Unable to add a rental car as the previous renter has unpaid charges. Very inconvenient and I would have thought that EasyPark would work with car rental companies to avoid this happening. AI custom... See more
Company replied
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Unable to add a rental car as the previous renter has unpaid charges. Very inconvenient and I would have thought that EasyPark would work with car rental companies to avoid this happening. AI custom... See more
Company replied
Pulls money for a subscription I don't recall signing up for, with no warning prior to pulling the money. Won't refund it even though I complain on day 1 and says I should 'manage my subscriptions bet... See more
I got this from their underpaid customer support after having waited for 16 days! ------------------- Thank you for your mail! Theres different facking banks in Sweden; SEB, Nord... See more
Continuous problems and eventually a fine due to the camera parking function. Camera parking looked active in the app, but we received a fine from APCOA. Easypark does not recognize their... See more
Company replied
Lad os gøre parkering nemmere! EasyPark giver vores brugere fra hele verden mulighed for hurtigt og nemt at administrere deres parkering eller opladning via deres smartphone. Med tilstedeværelse i de fleste danske byer med betalingsparkering tillader vores app dig at håndtere parkering hurtigt og nemt, hvilket sparer vores brugere for en værdifuld tid. Med blot få klik kan du justere parkeringens varighed uden at skulle være i nærheden af køretøjet. Vores mål er at gøre byerne mere beboelige og dit liv lettere med mindre tid på parkering, mere tid til dit private liv.
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I would recommend not to use easypark and any other parking app to avoid getting parking fine. I know that this parking apps should make our lives easier but theres still a lot of bugs within the Danish parking system rules that needed to be fixed for this to be a permanent solution to our parking payment service. I got a ticket bacause of my own mistake, i did not double check that the car im driving that day was my wifes car and its plate number was not added to this app, so I added the plate number and payed the fee for 2 hours, when i came back, i saw that i got a ticket for 830kr. I checked the app and saw that my wifes cars plate number was not added and i paid using my own cars plate number. I know it was my own mistake for not double checking before i left the car, but that should not been the case if i use 30 sec more to walk to the machine and paid the old fashion way. I called both easy park and the parking operator to have it fixed since I paid the hours I’m parked on that parking space but, not easypark nor the parking operator are willing to correct the issue. Easypark offered to pay back the money I paid for the parking hour but I still need to pay the 830 fine. So yeah, this app is smart and it saves us few second of our lives, but i don’t think its worth the risk of paying fine when you make a slightest mistake. Use the machine, at least you have the paperwork to back your claim if ever something like this happen.

Reply from EasyPark Danmark
Parked my car 2.nd Easter Day. The Easypark app charged me as it was a normal monday. I paid 4 times as much.

Reply from EasyPark Danmark
the app does not work and they take no responsibility
response times are completely out and lort

Reply from EasyPark Danmark
Really horrible customer service. A transaction fee of DKK 80.25 for one parking (on top of the 15% they ask for their service) and impossible to close your account as they do not respond either phone or email.

Reply from EasyPark Danmark
The app stole my money for not parking! I then removed payment methods from the app, so they no longer could charge me for not parking... Then they send me a threat SMS!
If easypark is the only option at a parkingspot, find another place to park!

Reply from EasyPark Danmark
I had problem with Camera unregistred driveout from Fisketorvet, but it was fixed by support from Easyapp. p.s. their phone starts to work from 10.00

Reply from EasyPark Danmark
I have been trying to delete my account for around 6-7 months now, they still send me bills to pay, and its too much, i have to wait hours for a call to be taken, eventhough i am number one on the list since morning.
I have sent documents and everything via e-mail and still got rejected. I wont pay nothing anymore and if they try something i will get a lawyer and sue everyone from boss to workers, one by one. The dissrespect they give to you

Reply from EasyPark Danmark
Easy to get confused for first time parking. I clicked through quite a few things and thought I had activated the parking, seeing the correct parking lot number, a time of day etc. Turns out I was supposed to click a few times more. That learning experience cost me 800 kr. :( It should be more clear in the app whether the parking is activated or not

Reply from EasyPark Danmark
I went to viborg hospital with my pregnant wife
Where I parked my car on the second floor P2
I paid the parking fee through EasyPark APP Two minutes after I parked my car
When I came back in the evening to get the child seat, I was surprised that there was a violation, even though I paid using EasyPark Right after I got out of the car 50kr for 15 hours
since there is an agreement with EasyPark, when using the app it appears to me that I can pay with EasyPark, why do I get a fine of 510kr, when I can't use the app, I look for another way, but remember that it appeared For me I can use the application, deduct the amount from my account, also allow me to park my car for 15 hours
I advise not to use the application to avoid getting a fine It is inaccurate

Reply from EasyPark Danmark
This apps work, i pay for Easypark for all time 13:15 16:06 parking 08/10/2021.
Then i come to car and see extra ticet for 795kr. I call for Easypark 5 days and write 4 messages in gmail. AND I GOT NO RESPONSE TO CALLS OR GMAIL.
DONT TRUST AND DONT PAY FOR THIS COMPANY!!!!

Reply from EasyPark Danmark
Bankrupt this abusive and corrupt company
The app stopped the parking by itself as I was putting my phone back in my pocket. That costed med a fine i Copenhagen 02-10-21.

Reply from EasyPark Danmark
Easy Park certainly does not seem easy! I just got fined for parking in area 4521. I paid for area 4324, which is what the app map suggested. When I go to the same location in the app now, it switched to 4521. Same location! When contacting the company, they refuse to treat it as a technical error and they uphold the claim...
They took my parking fee. I got a parking fine and then told me I parked in the wrong place ?? nothing but fraudulent in my opinion. Canceled my account. Mega Sh*te service.. The App is crap..
Handy app but can get rather expensive and the integration with private parking companies like Apcoa is not seamless. Just received a fee from Apcoa for parking in their location, despite having paid with Easypark, and Easypark correctly positioning the parking garage and it's provider.
Rigtig god og simpel app, men 5kr. for at sende en kvittering via email?
Avoid if you want to avoid paying fines. Even if the app shows the correct parking position, it doesn't necessarily have to be registered. And the company puts the responsibility on the user. The ability to use GPS from your device simply shouldn't be enabled then. At least reprehensible behavior of the service provider.

Reply from EasyPark Danmark
Worst parking app ever! Doesn't register location correctly resulting in fines. Don't use Easypark - use something else, if you can.

Reply from EasyPark Danmark
I have the automatic parking with CameraPark on and on 1st of April didnt work.
I just got a parking ticket claiming that I didn't pay for my parking at Fields shopping center on 1st april from 15:34:04 to 17:05:41.
The fine came with a picture of my car which is accurate, however, EasyPark automatic camera park did not work correctly that day.
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