Devonport branch, Dealt with Iain - very patient, answered all my questions about the car and if he didn't know found out. Even though at the first chat told him I was probably wasting his time he... See more
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Brittany was very helpful. And tried to get us seen to quickly despite how busy it was

Reply from easyauto123.com.au
Extremely helpful and mindful of my first time purchasing a car through finance and a dealership. Would highly recommend to friends and family, and anyone wanting to purchase a vehicle in the Adelaide area.

Reply from easyauto123.com.au
Very friendly and accommodating. Good deals and quick service :)

Reply from easyauto123.com.au
We went to easyauto123 by our friend's recommendation. When we arrived there, we did not feel welcomed by one staff member who showed us around. We were thinking to leave, when Ron took over the sale. Ron immediately made us at ease with his smiles and listened to what we are looking for. In the end, we decided to purchase a car on the day.
When we went back to collect the car after a few days, we were surprised to find there was no "spare" key. We were not very pleased about this, which we were not told in advance. Ron explained there is no obligation from the company's side to inform their customers if a car has a spare key or not.
We drove off our new car feeling upset (instead of feeling good) that we would have to make a spare key for the car, which would not be cheap.
Ron called us in the same afternoon and offered us to make a spare key as a gift, which is a great nice surprise for us. We have now the brand new spare key made. The wonderful gesture from Ron makes it all worth to buy a car from easyauto123. We are very happy with our car, which runs very well and comfortable. We sincerely appreciate the great gift of brand new spare key.
We would look for a second car in easyauto123 - Ron already promised us to tell us if there is a spare key or not in advance :)

Reply from easyauto123.com.au
Made purchasing our first car really easy. Not pushy and made sure we understood everything. Very warm and welcoming, Lydia is the one to go to!

Reply from easyauto123.com.au
Lydia helped me buy my dream car, she was so happy to help and answer all my questions. I would highly recommend seeing her when you come to easyauto123

Reply from easyauto123.com.au

Reply from easyauto123.com.au
I had an amazing experience with the Easyauto team at Mile End, South Australia, when I was looking for a beater car and a 4*4. In both cases, the sales team and administrative staff were fantastic, providing clear communication throughout the entire process! They got the cars ready and organized everything incredibly quickly.
A huge thank you to Aleesha, Ethan, and Mihriam for going above and beyond to accommodate my last-minute requests.

Reply from easyauto123.com.au
Easyauto123 Mile end was super helpful and make buying my car super smooth and easy.

Reply from easyauto123.com.au
Great to be able to look around at all sorts of cars with out any pressure from sales people also very helpful staff

Reply from easyauto123.com.au
This was by far the worst experience I have ever had at buying a vehicle. The whole ordeal made me wish I had never put a deposit down. The salesman Lorik Jalopi was not very helpful he wouldn’t ring back with any updates and no one seem to know what was going on with our vehicle. My car was surposed to be detailed and it hadn’t been done. They make you make an appointment but make you wait for over 30mins to be seen.
Over all not very happy with the service and won’t use EasyAuto 123 again
Great staff and very professional kept it easy and made me feel like I was making the right decision

Reply from easyauto123.com.au
The team at Mile End they were great and friendly throughout the application process,and they loving people.

Reply from easyauto123.com.au
Great customer service, very knowledgeable and very friendly

Reply from easyauto123.com.au
Sharna and Mitch had perfect communication and attention to detail. They both proactively assisted me when I had questions and were prompt with letting me know updates. My experience with both of them definitely made me feel confident about buying my first vehicle.

Reply from easyauto123.com.au
Sharna was amazing!
Great service and was so lovely to deal with

Reply from easyauto123.com.au
Straight forward, transparency. Great manager and staff, who truly look after you. Matt, Lydia, Miriam and Gergis, thank you. 3rd car this year we as a family have purchased from easyauto123.
AAAAAAAAAA++++++++++

Reply from easyauto123.com.au
Great experience with Killian and Patrick, really good coffee and super efficient. Would definetely go back again

Reply from easyauto123.com.au
Very smooth and easy experience - would definitely buy another car from this company

Reply from easyauto123.com.au
Great service from easyauto123. I had a great experience

Reply from easyauto123.com.au
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