Explanations are clear
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Authorized IRS e-filing software to help taxpayers file their tax return faster and with fewer errors. Start your return for free with E-file.com.
Contact info
32082, Ponte Vedra Beach, United States
- e-file.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Way better than stupid TurboTax.
Way better than stupid TurboTax.
Going to use e-file from now on
No problems
SIMPLE AND FAST
This was a pleasant experience. FAST and SIMPLE. I certainly recoment e-file
Quick and easy
BLOCKED FROM ACCESSING WEBSITE
I would rate this higher but am fearful I got scammed in some way. I did my federal return and at the end it did not give me an option to print it, instead took me to the chime website. I am not interested in Chime and had no option to go back to the E-File website so I logged out and when I tried to log back in I got a message saying "sorry, you have been blocked. You are unable to access secure.e-file.com" Im not sure what to think and now this website has my banking information.

Reply from E-file.com
No key help for error code to pay fee…
No key help for error code to pay fee in the end. Frustrated. I couldn’t file on time. Missed the 10/15/25 deadline due to that. Now I have to go get forms to paper filing.

Reply from E-file.com
Easy to use and follow.
Very intuitive to use. Prompts and questions were great and on target.
Easy to use
The instructions were very easy to follow and made the filing process simple to complete.
Explanations are clear
Got to love e-file no papers sitting on…
Got to love e-file no papers sitting on my table cluttering it up.
Fast taxes …
Well I was in a pinch and you came thru, in 15 minutes, I was completed and filed with the IRS! Thank you.
I had a little trouble navigating part…
I had a little trouble navigating part of return at first but, once I understood what you were looking for I was able to breeze through the rest.
Quick and efficient prompts helped me…
Quick and efficient prompts helped me complete the process without assistance and as a elder adult this was very helpful for my independence.
This product is a game changer
This product is a game changer. I was able to do my own Taxes without the healthy fee, it was super simple, when I completed inputing my data the product checked it. It optimized my data and I'm getting a bigger Refund than last year. I highly recommend this product.
Quick and easy
Well, I found out I needed to do my taxes for a legal matter. I did not do them because I was on SS. And, basically too poor to file.
I did it for legal reasons. It was so quick and easy. Accepted by irs right away.
Thanks!
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