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Dynamo Fitness Reviews 

766
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 450 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional customer service, helpfulness, and extensive knowledge of the products. Many people highlight the high quality of the equipment and the overall value for money, making their purchases satisfying. The service, including delivery and installation, is frequently described as smooth, efficient, and hassle-free, contributing to a positive purchasing journey. However, some customers expressed dissatisfaction with after-sales support, citing issues like lack of follow-up, misleading information about product inclusions, and poor installation practices. A few other people also felt that there were issues with refunds for products and that customer service was unsatisfactory in those instances.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, friendly, and very... See more

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with their... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting friendly, helpful, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the superior and excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience purchasing the Impact Fitness MF10 Multi‑Trainer with Adjustable Bench. A huge thank you to Chanson at the Yagoona centre, whose customer service was exceptional. Nothing... See more

Company replied

Rated 5 out of 5 stars

This is my second time purchasing from Dynamo. My first experience was with Vamsi, and most recently I worked with Sam. Both provided excellent service and made the process smooth and hassle-free. Yo... See more

Company replied

Rated 5 out of 5 stars

Went in to the Preston store looking for an exercise bike for home. Originally looking at a wind bike but after trying out and having some discussions with the staff on what I wanted to achieve ended... See more

Company replied

Rated 5 out of 5 stars

Great customer service from seven hills store. Team was very honest and helpful throughout purchasing equiptment suited to my needs. Delivery/pickup was a breeze. Equiptment was good quality. Highly r... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health Consultant
  5. Pilates Studio
  6. Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

766 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(766)

438 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent customer service and a…

excellent customer service and a general fitness understanding from the staff Josh

7 July 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kweku,

Thanks for the great feedback! We're really glad Josh could bring both excellent service and solid fitness knowledge to your visit—that combination makes all the difference. We'll be sure to pass along your kind words to him. Thanks for taking the time to share!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Awesome showroom!

Awesome showroom!

7 July 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sylvie,

Thanks so much for the kind words! We're really glad you enjoyed checking out the showroom. Thanks for taking the time to leave a review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Staff at SomeImpact Fitness IG-1 Compact Home Gym

Staff at Somerton Road Store responsive and helped in showing the product. Impact Fitness IG-1 Compact Home Gym installed by Lucas in a highly Professional Way is being enjoyed by me every day.

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Hari,

Thank you for sharing this! We're so glad the team at Somerton Road could help you find the right product, and it's wonderful to hear the IG-1 Compact Home Gym is getting daily use. We'll be sure to pass along your kind words to Lucas for the professional installation. Thanks again for taking the time to leave such a detailed review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very fast delivery good communication…

Very fast delivery good communication from the delivery company called me before delivering to arrange a safe place to leave my package the gym it’s self has been great good instructions overall good experience

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jack,

Thank you for the great feedback! We're glad the delivery was fast and that the team communicated well to arrange a safe drop-off. Great to hear the gym itself has been a hit too, with clear instructions to get you set up. Thanks for taking the time to share your experience with us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Would Recommend.

Took the time and showed all the options. If you're shopping around, I'd recommend including Dynamo in your rounds. Good value for money and very easy to deal with.

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Aaron,

Thank you so much for this — and for recommending us to others shopping around that really means a lot! We're glad the team took the time to walk you through your options and that you found great value working with us. Thanks again for taking the time to share!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Equipment is unreal quality for the…

Equipment is unreal quality for the price and love how they fit so many different exercises on the 1 machine. Great company to deal with

26 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Justin,

Thank you for your great feedback! We’re glad you’re enjoying the quality and versatility of your equipment. We appreciate your support and are happy to be part of your fitness journey!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Appreciation.

Stayed after close time to try out recumbent bike. Patience checking HCP. Prompt installation.

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Shirley,

Thank you for your kind feedback! We’re glad our team could assist you with your recumbent bike, HCP check, and installation. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! The team was friendly, helpful, and responsive throughout the entire process. The home gym equipment is of excellent quality and has exceeded all my expectations. I'm extremely happy with my purchase and would definitely recommend them!

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Gabrielle,

Thank you for your amazing feedback! We’re thrilled you’re happy with your equipment and the service you received. We appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great quality products

Great quality products

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Daryn,

Thank you for the kind words! We're really glad you're happy with the quality of the products. Thanks for taking the time to leave a review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and Quality

Great service and Quality

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi John,

Thank you for the great feedback! We're really glad you were happy with both the service and the quality. Thanks for taking the time to leave a review

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

Efficient service

Efficient service. We bought what we went to get

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi John,

Thank you for the feedback! We're glad the service was efficient and that you found exactly what you came in for. Thanks for taking the time to leave a review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Peoples at the Brendale store have been…

Peoples at the Brendale store have been awesome very helpful, I walked in 47kg wet by the time i left they had me feeling I could be as big as Lee Priest by the end of the week, a great team with excellent customer service :)

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Billy,

Thank you for the fantastic review! We're delighted to hear the team at our Brendale store made such a positive impression and helped get you motivated and excited about your fitness journey. Providing helpful, genuine advice is exactly what we aim for, and it's wonderful to know it came through in your visit. Thanks for taking the time to share your experience with us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Unreal customer service and ease of…

Unreal customer service and ease of pickup

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Zac,

Thank you for the great feedback! We're really glad you had a smooth pickup experience and were happy with the customer service. Thanks for taking the time to leave a review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Everything was great

Everything was great. The product is great, the dispatch time was great and the installation was great.

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Neil,

Thank you so much for the fantastic feedback! We're thrilled to hear the product, dispatch time, and installation all hit the mark. Thanks for taking the time to share your experience with us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great staff and great equipment

Great staff and great equipment. Need I say any more

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Alex,

Thank you for the kind words! We're really glad you were happy with both the staff and the equipment. Thanks for taking the time to leave a review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Top team

Top team, James is the best for all business needs.

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sam,

Thank you for the great feedback! We're so glad James could take care of all your business needs—we'll be sure to pass along your kind words to him. Thanks for taking the time to share!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Sales staff member explained all…

Sales staff member explained all features of the treadmill. I was given an opportunity to test the equipment.
Delivery was arranged to suit our needs.
The installer was very polite. He set up the wi-fi connection and again explained the operations. All packaging material was taken away. I am totally satisfied with this company and have no hesitation in recommending them

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Marian,

Thank you for your fantastic review! We're so pleased to hear that our team provided helpful advice, a smooth delivery and installation, and made sure you felt confident using your new treadmill. We truly appreciate your recommendation and thank you for choosing Dynamo Fitness. Enjoy your new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Helpful staff

Helpful staff

5 July 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kelly,

Thank you for your review! We're glad to hear you found our team helpful. We appreciate your support and look forward to assisting you again at Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and assistance in…

Great service and assistance in purchase of weights and bars at Holden Hill store

4 July 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Shane,

Thank you for your great review! We're delighted to hear you received excellent service and assistance with your weights and bars purchase at our Holden Hill store. We appreciate your support and look forward to welcoming you back to Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Purchased the A1 walker treadmill from…

Purchased the A1 walker treadmill from the Osbourne Park store today. The lady (I can't remember her name 😭) was very helpful and friendly. Hopefully the treadmill works as intended!

3 July 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Claire,

Thank you for your review! We're glad to hear you had a great experience at our Osborne Park store and found our team helpful and friendly. We hope you enjoy your new A1 Walker treadmill and it serves you well. Thanks for choosing Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

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