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Dynamo FitnessReviews 

719
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making interactions pleasant and informative from sales to after-sales support. The products are frequently highlighted as high-quality, well-made, and offering great value, with many people expressing satisfaction with their purchases for home gym setups. Reviewers also commend the excellent customer service, efficient delivery, and professional installation, noting the smooth process from pre-purchase to post-sale. However, some customers experienced issues with delivery communication, having to chase for confirmation of dates. A few also reported problems with product functionality, such as a battery compartment being inaccessible, and in some cases, dissatisfaction with the resolution of these issues, including refusal of refunds for non-working products. Additionally, a small portion of people mentioned concerns about sales information, damaged products upon arrival, and poor cleanup by installers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service, delivery, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting excellent support,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was good, delivery & installation was good, happy with product itself. Only thing that was a bit of a let down is having to chase delivery date after being told estimated date & tha... See more

Company replied

Rated 5 out of 5 stars

Cameron placed the bike on order, it arrived and I collected it. Apart from the acceptable transport delay I was very happy with the service. After building the bike I have found it is performing well... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health Consultant
  5. Pilates Studio
  6. Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

719 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(719)

383 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy going staff and prompt installation

Easy going staff, prompt delivery and installation

26 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Amruta,

Thank you for your review! We're glad to hear you were happy with our easy-going staff, as well as the prompt delivery and installation. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

Good value

The girl in the showroom was very helpful and delivery and installation was on time. The equipment works as expected.

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kevin,

Thank you for your kind feedback! We're glad to hear our showroom team was helpful and that the delivery and installation were on time. It’s great to know the equipment is working as expected. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Prompt replies to emails. A very smooth and easy purchase considering I was buying from interstate. I would definitely recommend Dynamo Fitness.

29 June 2026
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Reply from Dynamo Fitness

Hi Jade,

Thank you so much for your kind words! We're so pleased to hear your interstate purchase was smooth and that our team could make the process easy with prompt support. We truly appreciate your recommendation and hope you enjoy your new equipment. Thanks for choosing Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Overall good experience

Customer service was good, delivery & installation was good, happy with product itself. Only thing that was a bit of a let down is having to chase delivery date after being told estimated date & that confirmation would follow which didn’t happen. I had to call to find out day before which makes it little difficult to organise as I work & have commitments.

Edited to 5 stars. Appreciate the response & understand that sometimes things don’t happen as planned.

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Janna,

Thank you for your feedback. We’re pleased to hear you’re happy with the product and that the delivery and installation went well overall. We’re sorry the communication around the delivery date wasn’t as smooth as it should have been and understand how that would’ve made planning more difficult. We appreciate you sharing this with us and will use it to improve our process moving forward.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent service

My questions were answered clearly.
Able to get stock early.
Pick up was straightforward and staff was helpful to load into the car.

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Michael,

Thank you for your great feedback! We're so glad we could answer your questions, help you get your stock sooner, and make your pickup quick and easy. We appreciate your support and hope you enjoy your new equipment.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great help and friendly

Great help and friendly. Had everything needed for home fitness.

1 July 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi BR,

Thank you for your kind review! We're glad our team was able to help and that you found everything you needed. We appreciate your support and hope you enjoy your new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

A great experience

A great experience. All staff were knowledgeable and helpful.

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Robyn,

Thank you for your great review! We're glad to hear our team was knowledgeable and helpful and that you had a great experience. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The staff are great

The staff are great, they don't linger around trying to make a sale, they give me space they are very informative, & service is great.

I've recommended them to friends and family

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nick,

Thank you for your wonderful feedback! We're glad you felt comfortable and well-informed, and that our team could support you without pressure. We really appreciate your kind words and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Cameron placed the bike on order

Cameron placed the bike on order, it arrived and I collected it. Apart from the acceptable transport delay I was very happy with the service. After building the bike I have found it is performing well, exactly as I expected. It was a great purchase from your wonderful sales representative Cameron. Thanks so much.

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Dave,

Thank you so much for your kind review! We're glad Cameron was able to assist you and that your bike arrived and is performing exactly as expected. We appreciate your patience with the delivery delay and are happy to hear you're pleased with your purchase. Thanks for choosing us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Extremely accommodatin

Extremely accommodatin. We can't fault the way the boys worked and set our gym room up.

29 June 2026
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Reply from Dynamo Fitness

Hi Diane,

Thank you so much for your lovely feedback! We're really pleased to hear the team made the setup easy and that you're happy with your new gym room. We truly appreciate your support and hope you enjoy your new space!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very happy with a strong well made…

Very happy with a strong well made product,Works very well as it is supposed to, Staff were very helpful , thanks Bryan.

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Bryan,

Thank you for your great review! We're so glad you're happy with the quality of your equipment and that it's performing well. We'll be sure to pass your kind words on to Bryan. Thanks for your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Staff and service is amazing

Staff are amazing . so helpful. Really know their stuff. After sale service is excellent. We keep going back.

20 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Carol,

Thank you for your wonderful review! We're so glad to hear our team has been helpful and that our after-sales service keeps you coming back. We truly appreciate your continued support and look forward to seeing you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great Guys

I recently purchased gym equipment from Dynamo Fitness and couldn’t be happier with the experience. The team was professional, friendly, and extremely knowledgeable, taking the time to help me choose the right equipment for my needs.

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Hakim,

Thank you for your wonderful review! We're so glad to hear you had a great experience and that our team could help you find the right equipment. We really appreciate your support and hope you enjoy your new gym setup!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very friendly staff and very helpful

Very friendly staff and very helpful

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Cliff,

Thank you for your kind review! We're glad to hear our team was friendly and helpful, and we really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

IR8 Rowing Machine.

Good advice on what piece of equipment to buy and an excellent installer who is contracted to Dynamo. Great service all round.

11 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Anthony,

Thank you for your great review! We're so glad you received helpful advice and had a great installation experience. We really appreciate your support and kind words!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Just good helpful service

Just good helpful service. When they didn't have an item in stock that I wanted they upscaled for me at no extra charge

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Maurice,

Thank you for your kind feedback! We're glad you found our team helpful and that we could offer a good alternative when your item wasn’t in stock. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The service provided was exceptional

The service provided was exceptional. Every member of the team demonstrated a high level of professionalism and contributed to ensuring that my experience was positive from start to finish. The staff were knowledgeable, informative, and readily available to provide assistance whenever required.

Based on my experience, I would not hesitate to engage their services again and would confidently recommend them to others.

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Zanoon,

Thank you so much for your wonderful feedback! We're really glad to hear our team made your experience smooth from start to finish and that you felt well supported throughout. We truly appreciate your recommendation and look forward to helping you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Purchase and Installation of BodyWorz exercise bike.

Expert assistance from Liam at the Preston store
and efficient assembly at home by Robbie.
Very pleased with the exercise bike.

22 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Barry,

Thank you for your great review! We're glad Liam was able to assist you in-store and that Robbie made the home assembly smooth and efficient. It's great to hear you're very pleased with your exercise bike. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Unreal customer service

Unreal customer service. Quick shipping. The bench is also top quality

Duncan had everything sorted quick as. Legend

30 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Isaac,

Thank you for the awesome review! We're glad you’re happy with the quality of your bench and the quick shipping. We’ll be sure to pass your kind words on to Duncan as well. Really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

Great service

Great service. Affordable prices. Easy transaction

30 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jonathan,

Thank you for your feedback! We’re glad you found the service great, the prices affordable, and the whole process easy. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

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