DXO Pl 8 remains my favorite photo software. It is clear, intuitive and easy to use. Results can be perfect at times. Customer support is now more responsive and timely. I wish there were more detaile... See more
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Review summary
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Reviews shaping this summary
There is a bit of a learning curve but high ISO images are rendered very well and are better than just usable. Still enjoying the learning especially with masking but I highly recommend so long as you... See more
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I bought this after reading a review by Mark Denny. I have used the program about 2 dozen times. There is a reasonable learning curve. Results on dark photos are superior to denoise in LRC only. Up... See more
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The Nik Collection 9 is a fantastic toolkit for all types of photographers. Kudos specially for the Silver Efex once I shoot mostly in B&W. The updates are reliable. Once you get familar with your wor... See more
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Company details
Written by the company
For over 20 years, DxO has been at the forefront of innovation in photographic software. We are the creators of DxO PhotoLab, widely regarded as the best RAW development software for passionate photographers. We revived the legendary Nik Collection, originally from Google, and developed essential tools like DxO PureRAW, DxO FilmPack, and DxO ViewPoint, all trusted by the most demanding photographers. Developing groundbreaking software is at the heart of what we do.
Contact info
3 Rue nationale, 92100, Boulogne-Billancourt, France
- dxo.com
4.5
Excellent
1K reviews
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Replied to 100% of negative reviews
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Reply from DxO
Hello Benoit,
Thank you for your kind words!
We're thrilled to hear that our software provides everything you need in one place.
We truly appreciate your support and hope it continues to be part of your photography workflow.
The DxO Team
Very Helpful
6 July 2026
Reply from DxO
Hello,
Thank you very much!
We're delighted to hear you found our team helpful.
We truly appreciate your support.
The DxO Team
Great product
13 April 2026
Reply from DxO
Hi Winfred,
Thank you so much for your kind words!
We're delighted to hear you're enjoying our software.
Your support means a lot to our team and motivates us to keep improving our tools for passionate photographers.
The DxO Team
Solving software/computer migration issues.
The DxO team worked with me to migrate my Nik Collectiuon 8 software to a new Mac. Numerous issues arose and were addressed promptly and effectively and all is now working as expected. I am certyain that I wa a major part of the problem, and the DxO team was supportive, offering solutions and options to get things working properly. Based on htis experience I am looking at increasing my engagement with their software. I hope to upgrade to Nik 9 and PL9 in the near future.
13 July 2026
Reply from DxO
Hi Joseph,
Thank you for taking the time to share your experience.
We're delighted to hear that our team was able to help you successfully migrate your Nik Collection 8 to your new Mac and support you through the challenges along the way.
Your kind words about our team's responsiveness and dedication mean a great deal to us.
We're excited to hear you're considering upgrading to Nik Collection 9 and DxO PhotoLab 9, and we look forward to continuing to support your creative journey.
The DxO Team
I used to use DxO several years ago
I used to use DxO several years ago. As I’ve aged I really only use my iPhone so DxO is a bit of an overkill in my opinion. Am very interested in NIK collection but much too expensive for me. I still have an old Intel NIK collection on my Mac but that will soon be dropped by Apple.
11 July 2026
Reply from DxO
Hello Mike,
Thank you for taking the time to share your experience with us. We're glad to hear DxO has been part of your photography journey over the years. We understand that your workflow has changed, and we truly appreciate your interest in Nik Collection.
Your feedback about pricing is valuable, and we'll be sure to share it with our team.
We appreciate your continued support and wish you all the best with your photography.
The DxO Team
Reply from DxO
Hello,
Thank you for your kind words!
We're delighted to hear you had a great experience with our support team and that we could help resolve your issue.
Providing responsive and effective assistance is very important to us, and your feedback means a lot.
Thank you for choosing DxO, and we wish you many enjoyable editing sessions!
The DxO Team
Ok, but …
Ok, but I recently bought nik 8, just before the release of the 9. Asked for a discount for 9…. Looks fair, but the answer was no…. Not that customer friendly as I am DXO customer for maybe already 10 years …
1 July 2026
Reply from DxO
Hello Marco,
Thank you for your feedback and, above all, for being a loyal DxO customer for the past 10 years.
We truly appreciate your continued trust and support.
We understand your disappointment about purchasing Nik Collection 8 shortly before the release of version 9.
Your feedback is important to us, and we'll be sure to share it with our team as we continue working to improve our customers' experience.
Thank you again for being part of the DxO community.
The DxO Team
Excelente software Dxo Photolab 9
Excelente software en muchísimos aspectos.
Hablo en concreto de Dxo Photolab 9.
Totalmente recomendable.
18 March 2026
Reply from DxO
Hola Josete,
¡Nos alegra mucho saber que estás disfrutando de DxO PhotoLab 9!
Muchas gracias por recomendarnos y por destacar la calidad del software.
Comentarios como el tuyo son una gran motivación para todo nuestro equipo.
¡Gracias por tu confianza!
El equipo de DxO
PhotoLab and ViewPoint favourites.
I just love what PhotoLab and Viewpoint in particular can do with my raw files and even with jpegs. The only thing that spoils the experience for me is MS Windows, really. Hardly DxO's fault! I also use Filmpack and occasionally Nik Collection, which I should really explore more.
6 July 2026
Reply from DxO
Hello Nigel,
Your message made our day—thank you!
We're delighted to hear that DxO PhotoLab, DxO ViewPoint, and the rest of our tools are such an important part of your workflow, whether you're editing RAW files or JPEGs.
We hope you have just as much fun exploring Nik Collection even further.
Thanks again for your trust and support!
The DxO Team
A great program that still needs little…
A great program that still needs little improvements.
For instance, I miss the option to remove the border halos without using „double masks“. I would also like to have an oval mask. But otherwise, it’s a lot of fun to work with, and the results are truly stunning!!
29 June 2026
Reply from DxO
Hello Peter,
Thank you for sharing such thoughtful feedback!
We're delighted to hear you're enjoying working with our software and that you're achieving stunning results.
We also appreciate your suggestions regarding border halo removal and an oval mask.
Feedback like yours is invaluable and helps guide the future development of our tools.
Thank you for your trust and support!
The DxO Team
I've been using DXO Photolab for years
I've been using DXO Photolab for years. The software is not cheap but it is really good, producing superb accurate colours and superb clear photos from RAW, with great flexibility for local tweaks. The optional add on and plug-in software modules vary from superb Silver Efex to essential to expensive. Overall, I'm satisfied.
29 June 2026
Reply from DxO
Hello Stuart,
Thank you for being a long-time DxO PhotoLab user and for sharing such thoughtful feedback.
We're delighted to hear that you value the accurate colors, RAW processing quality, and the flexibility of our local adjustment tools.
We also appreciate your honest comments about our additional modules.
It's great to know that Silver Efex stands out for you, and your feedback helps us continue improving our products.
Thank you for your continued trust and support!
The DxO Team
Reply from DxO
Hello Charles,
Thank you for your kind review!
We're delighted to hear you're enjoying our software.
If Silver Efex Pro is your go-to tool, we're especially pleased it's helping you achieve the results you're looking for.
We truly appreciate your support and hope you continue enjoying your creative journey with our tools.
The DxO Team
Quick response to help
After I had upgraded my computer’s operating system the program wasn’t fully operational. Parts were working while others were not. I had to contact DxO for help on the weekend. Their team contacted me within 24 hrs and the problem resolved shortly after.
5 July 2026
Reply from DxO
Hello Gab,
Thank you for sharing your experience!
We're so pleased to hear that our support team was able to respond quickly over the weekend and help get everything back up and running after your operating system upgrade.
Your feedback means a great deal to us.
Thank you for your trust and support!
The DxO Team
Undoubtedly one of the best!
The DXO Nik Collection is undoubtedly one of the best plugin tools the image editing market has to offer. Also, their support team usually responds quickly and is helpful. Simply perfect!
28 June 2026
Reply from DxO
Hello YahYah,
We're thrilled to read your review! Great!
Thank you for your wonderful words about Nik Collection and our support team. It's fantastic to know that both our tools and our assistance have met your expectations.
We truly appreciate your trust and support.
Happy editing!
The DxO Team
Quick and efficient response/solution.
25 June 2026
Reply from DxO
Hello Dr. Shaw,
Many thanks! Wonderful!
We're delighted to hear that you received a quick and efficient solution from our support team.
Your feedback is greatly appreciated and encourages us to keep delivering the best possible service.
The DxO Team
DxO provides a comprehensive editing package that is easy to use and provides significant up grades at a very reasonable cost.…
DxO provides a complete editing package that is easy to install and use. I use PhotoLab 8 and Nik Silver Efex primarily for developing infra red images which I convert to black and white. The steps are spelled out in a U-tube video "DxO Photolab for infrared" by Rob Shea. This is the easiest method although Photolab has not as yet created a method to use the Channel Mixer as found in Lightroom or Pixelmator. Having that option would make Photolab 8 untouchable for infrared.
I find the Film Pak an important extra; I am basically film photographer and when I use an editor I like to come as close as possible to various films. I am a minimalist and rely on traditional functions such as "burning and dodging" and fine the various lighting control functions more than adequate. They are sufficient enough that I do not have to rely on "desaturation" alone in converting color digital to black and white.
Recently, I had issues with my MacBookPro and security licenses which limited various download functions. DxO was able to provide help well beyond what Apple could offer and the matter was cleared up as I upgrade operating systems.
I have used DxO products for about 5 years and see no reason to switch. Lightroom and Photoshop are nowhere as flexible for me and I don't like the subscription policy. One of my next tasks is to delete them from my applications.
11 July 2026
Reply from DxO
Hello Ronald,
Thank you for taking the time to share such detailed feedback and for being a loyal DxO user for the past five years.
We're delighted to know that DxO PhotoLab, Nik Silver Efex, and DxO FilmPack have become such an important part of your infrared and black-and-white workflow.
We also appreciate your thoughtful suggestion regarding a Channel Mixer for infrared editing. Feedback like yours is invaluable as we continue to improve our software.
It's especially rewarding to hear that our support team could help resolve your MacBook Pro licensing issue when you needed it most.
Thank you for your continued trust and support.
We’re honored to be part of your photographic journey.
The DxO Team
Took multiple emails
Took multiple emails over many days whereas a simple 30 second phone call would have solved the problem. Might want to consider a paid/subscription plan to give phone access to support staff (preferably with native English speakers).
4 July 2026
Reply from DxO
Hello Lewis,
We’re sorry the resolution took several emails. Our support is provided online so we can assist users worldwide, across time zones, while keeping help available at all times.
Written exchanges also allow our team to review logs, screenshots, files, and error messages accurately, provide clear step-by-step guidance, and maintain a complete record of each request. This helps us deliver consistent and reliable follow-up, although we understand that the process can sometimes feel slower than a phone call.
We appreciate your suggestion regarding phone support and will share it with the relevant team. Our online support remains available here: https://support.dxo.com/hc/en-us/requests/new.
The DxO team
DXO PureRAW experiences
DXO PureRAW is a very good software solution to improve pictures, made by high ISO.
Also the support team is excellent, by finding a specific solution for my laptop.
All in on…perfect !!!
27 June 2026
Reply from DxO
Hello Sebastian,
We’re thrilled to read your review!
It’s wonderful to know that DxO PureRAW is helping you get the most out of your high ISO images.
We’re also delighted that our support team was able to find a solution for your laptop.
Thank you for your trust and kind words—they mean a lot to our team.
The DxO Team
I'm still waiting for the problem to be solved
I'm still waiting for the results of my problem analysis, thus cannot give a positive note so far...
4 July 2026
Reply from DxO
Bonjour André,
Nous sommes désolés d’apprendre que votre expérience avec Nik Collection ne répond pas encore à vos attentes. Nous comprenons votre frustration face au délai d'analyse.
Votre dossier est bien en cours de traitement par notre équipe de développement, qui analyse les informations de diagnostic que vous nous avez fournies. Nous vous remercions sincèrement pour votre patience et pour tous les éléments transmis, qui nous aident à investiguer ce problème.
Nous reviendrons vers vous dès que nous aurons des nouvelles, et nous restons pleinement engagés à résoudre cette situation. Nous espérons regagner votre confiance.
The DxO team
very good service!
26 June 2026
Reply from DxO
Hello Roland,
Many thanks for your kind words!
We're delighted to know you had a great experience with our service.
Your support means a lot to our team.
The DxO Team
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