Dukeandscoop Reviews 

Everything just worked the way it should. No issues with payment or delivery. The product itself is fine and does what I need. It’s one of those easy experiences. No stress at all.

The products actually look like the photos which is rare sometimes. Nothing looked off or different. The quality feels fine for what I paid. I’ve already used everything without problems. Would probably order again.

Ordered a few times now and it’s been consistent. No random problems. Everything arrives like it should. That’s what matters. Reliable.

Quality is decent for the price. Not premium but definitely not bad. Feels like a fair deal. Works well for everyday use. No issues so far.

Just excellent. Delightful
People on the phone and superb products 🩷

Very disappointed with the customer service. My order was confirmed on 7 May and several days later it still hasn’t even been dispatched. I contacted the company twice and only received generic replies apologising for delays and email queues, without any proper update or estimated dispatch date. Poor communication and unacceptable waiting time.
And the item still was not dispatched!
Avoid it!!

Took a little time to arrive but is good bed and CT likes it. However I asked for a brown one which looked not dark but beige colour but I got pink which is the color I would not have chosen but it's too much problem to send back.

I got a tracker for my dog and was expecting it to be annoying to set up. But it was actually pretty simple. Took me a few minutes and it was ready to go. It’s been working consistently since then. Makes me feel a bit more relaxed.

Package got delayed a bit because of the courier. Happens I guess. I reached out and they actually replied fast. Kept me updated till it arrived. Ended up fine.

Got a replacement sent without having to return the damaged item. Didn’t expect that.

I like that they don’t overcomplicate things. Website is easy, ordering is easy. Delivery was fine. Nothing extra. Just works.

DO NOT ORDER ANYTHING FROM THIS COMPANY ... I ordered a small cat tracking collar (order number #342426127) and after 6 weeks of chasing my order I eventually received a dog collar which was far too big for my cat. I emailed them for a refund and was led into a negotiating process where they offered me 25% refund to keep the item (which was no good to me). Further emails offered 50% and finally 70% which I agreed to because they would not provide a returns address (Netherlands?). 2 weeks after agreeing to this I have still received no refund and they are now ignoring my messages. Clearly a scam and to be avoided!

Not gonna lie I saw some bad reviews after ordering and got nervous but it turned out completely fine.

I messed up my address while ordering which I usually only realize too late. But somehow they caught it and emailed me before shipping. That honestly saved me a lot of hassle. Delivery still came pretty quick after that. I appreciated that more than I expected.

Ordered the wrong size and thought it would be a process. But they handled it really quickly and sent a replacement. Didn’t feel like a big deal at all. No long back and forth emails. That was nice.

Ordered a dog muzzle weeks ago who was supposedly in stock, (order no 342570627), kept getting tracking updates that showed it had yet to be dispatched. Emailed and complained and received a generic response. Now told it’s in transit with no assumed delivery date. I’m now assuming it’s coming by sea from China but never again. Useless and I dread the quality if it ever actually arrives.

I brought a dog muzzle we even got free bag what come with it and the muzzle is really comfortable and soft

I randomly ordered a few things without thinking too much about it. When the package came, I was kinda surprised in a good way. Everything looked exactly like the pictures and felt decent quality. Nothing felt cheap or rushed. I’ve already been using it daily without even noticing.

Solid. Good prices, decent quality, delivery was reliable. Nothing bad stood out. Everything worked. I’d use it again.