Dr Trust Reviews 

good product..nice competitive pricing..But a small error we noticed is the slightly higher readings when compared to manual test..Do rectify in upcoming models..Thanks.

“I am very happy with my Dr Trust Massager. The build quality is excellent and it is very easy to use. The massage experience is comfortable and relaxing, especially after a long day. The product feels premium and works really well. I am also happy with Dr Trust’s customer service and support. Overall, I am completely satisfied with my purchase and would definitely recommend this massager to others. Great product from Dr Trust!”

The product is good but not extraordinarily good

The product Dr Trust Bestest Compressor Nebulizer is of excellent quality and met are requisite expectaions. It is priced very reasonably and highly recommended for those who need it. Thanks Dr.Trst.

This application provides an absolute disaster of a customer experience. I placed a COD order (#345XXX) and was promised delivery by July 30th. The company repeatedly delayed it to August 3rd, and then to August 6th.Without a single phone call, visit, or SMS alert from the delivery partner, they suddenly marked the package as RTO (Return to Origin) due to a fake "logistic issue." To add insult to injury, their automated system sent me an email asking me to "rate the product" I never even received! Thankfully, it was a COD order so my money is safe, but they completely wasted my time. This is my experience.

Please don’t buy Dr Trust products Their Fever scan is the worst
Weighing composition scale is good but after sale service is the worst and I would recommend to go for other brands like Omron, Cult etc

Their customer service is the worst they will pick the call and they will say that your are not audible

Worst after sale service

Amazing technology. Gives relief to full body. Great power as well.

One Of The Best Product & Quality Excellent Keep it up

It's very good I ordered back rest pillow cover and air bed both are good

Very disappointing experience. The app keeps getting hanged, offers limited practical value, and most of the features do not deliver as expected. Customer support was unhelpful and dismissive when I raised concerns and requested a refund.

There is no personalized diet plan, no meaningful tracking of calories burned through activity, and the app primarily focuses on basic calorie counting without providing actionable guidance or insights. Overall, it did not meet my expectations and was not worth the investment.

There is no option for return and refund if you placed order of a item erroneously. This is a cheater website. I was requested severally for cancellation of an item out of four items which was mistakenly ordered but this company has not taken any action on my request. Don't buy any products from this site.

Dr trust foot massager, is very poor and inefficient and ineffective, think twice before buying,

I have ordered (order ID 341679) the machine and delivery person not delivered then mentioned customer not available. Tried to speak with customer service Ritika and Nidhi bothe has disconnect the call without any proper and complete answer.
Be careful before order, they doesnot have return policy. Please trust on authentic supplier. Customer care is useless and unprofessional, untrained staff.

Poor cutomer support and money oriented company.
They does not have any system to manage the product, once you order then your struggle will start.

Extremely poor experience. This massage machine never worked properly from day one — it did not perform as shown/advertised right out of the box. I immediately requested a refund, but received no response whatsoever — not through email, not through phone calls. It’s been [5 days/weeks] with complete silence from their support team. This is unacceptable. If a product fails from the start, customers deserve at least a reply, let alone a refund. Extremely frustrated with this brand’s lack of accountability. Do not buy until they fix their customer service.

Giving this one star just because 0 star is not the option...this is the worst brand i have ever seen ...I ordered their weight machine which was faulty ..in 2 days of observation the weight machine is showing different weights
Not of a single person but I measured 3 persons weight regularly
There was a big fluctuations of 3 to 4 kgs in 2 days which is not possible
I had checked on other machine the weight is normal
Not changed
Their support system says give this that photo videos what not
I provided them 3 to 4 times the videos
With 3 intervals of 30 second
Continuous video
There is change of weight in one 2 minutes videos
Which ia bullshit
And later they are saying this is because of empty stomach full stomach
Within 2 minutes of video this is impossible but they are giving lame excuses
And not providing service
Please don't buy their products
When I came to know from my friends family after purchasing
Some of them also heard and experience bad quality product of this brand
They are soo poor man
In my language
This is chuttiyapa
Don't buy this bullshit products
They are just waste of many
And harresment by them by unmeaingful messages
Which not even help us
I suggest please don't buy
There is not a good service after purchase
Not even they pick the calls
And says the assistant are busy with other customers
I am waiting from last 4 days to get their call
Don't know what big company is this or what
Many of us don't know even them
And they are busy in customers 😅
BTW thank you

Cheapest brand with cheapest quality
The worst product ever i seen i my life
Street product for 150 rupies are far better than this

I placed an order yesterday, but I accidentally forgot to add another item in the same cart. I called the customer representative to see if they could combine the two items into a single order. She declined, saying there’s no provision for that. I asked her to cancel my previous order so I could place a new order for both products, but she said there’s no option to cancel either.

What felt ironic was that the customer executive was advising me to decline the order when the delivery man arrives for delivery, and then she shamelessly mentioned that the courier charges would be deducted before issuing a refund amount.

This is the worst company I’ve ever dealt with. It’s declining to place an order and not giving customers the option to cancel, even within minutes of placing the order. I now regret buying the product, through their website. I should have purchased it on Amazon or another third-party platform, where they would be required to offer a return or replacement option.

I would only suggest that these people should be dragged to the consumer court and brought to justice.

Absolutely horrible. Do not waste your time. I ordered my products on the 18th of May. I kept calling from June. Spoke to Asha, Nidhi and two other girls. Absolutely a waste of time. The package was stuck in Delhi since the 20th of May and after I started speaking to the girls about the delay and that it was stuck in Delhi since the 20th of May, they recalled the product instead of ensuring it reached me. Today I called again and Nidhi asked to order again. No thanks! I know you think your customer have no work than to order and wait over ten days, follow up and order again. Thank God I chose COD. Buyers beware.