Dragonsavers Credit Union Reviews 

449
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I wouldn’t use any other company for a loan these people have never let me down even when i got into financial difficulties they worked with me and even gave me another loan when i was back on my feet... See more

Company replied

Rated 5 out of 5 stars

Been with dragon savers a number of years and they have always been able to help. Friendly staff and quick application process too. Would definitely recommend them if in need of financial support.

Company replied

Rated 5 out of 5 stars

I have been using Dragonsavers for a number of years. For savings & loans they are brilliant. The customer service is far better than a normal high street bank. The staff are freindly and my... See more

Company replied

Rated 5 out of 5 stars

I have been a Dragon Saver for several years, saving on a regular basis and a couple of times in need of an extra bit of finance so I have used the loan facility which was so easy to arrange and sort... See more

Company replied

Company details

  1. Credit Union

Written by the company

Dragonsavers Credit Union is a fair, ethical and responsible provider of financial products and services. The Credit Union is based in Rhondda Cynon Taf, with offices in Treorchy, Tonyrefail and Pontyclun. Dragonsavers has a large common bond, with the ability to provide products and services across the whole of Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

449 reviews

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4.9

All reviews

(449)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my dragon savers account it's…

I love my dragon savers account it's easy to use its a great help to save up and can refresh your loan which can be helpful when you just need that little extra

8 April 2025
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you for your kind review, we are happy that you find us such a great help in your day to day living.

Rated 5 out of 5 stars

Absolutely wonderful

Absolutely wonderful, so straightforward and quick ,easy five stars

14 April 2025
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you so much for your kind review, we are happy that you found our process easy and straight forward.

Rated 5 out of 5 stars

Lovely company and very helpful

Lovely company and very helpful, the process is very simple and straightforward. Gives you the opportunity to save while you pay,will definitely be using them again in the future.

7 January 2025
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you for your kind review we are here to help our customers the best way we can.

Rated 5 out of 5 stars

Always 5 star from me

Always 5 star from me. Staff are really helpful will always try to solve your query with professional support. Been saving for 10 plus years amazing company.

11 February 2025
Unprompted review
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Reply from Dragonsavers Credit Union

Thank you so much for your amazing review, we are happy that we can help when you need it.

Rated 5 out of 5 stars

Always had a positive experience

Always had a positive experience

Queried always answered straight away no issues with my account what so ever
Overall great company

14 January 2025
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you, we are so happy that you are pleased with our service

Rated 5 out of 5 stars

Very quick and very easy to apply

Very quick and very easy to apply. Also best rate. Amazing as always. Only loan place I will use. Have done for 10 years now

17 December 2024
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you for your review, we are happy that you find us easy to use.

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual.
Easy to navigate their website, straight forward applications.
Couldn’t be happier.

19 November 2024
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you we are happy we could help

Rated 5 out of 5 stars

I applied in the morning and had a…

I applied in the morning and had a reply straight away .Easy application form to fill in . Happy days

28 November 2024
Unprompted review
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Reply from Dragonsavers Credit Union

Thank you we try our best to make things as easy as possible.

Rated 5 out of 5 stars

Very efficient

I found my experience very easy and dealt with quickly

20 November 2024
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Than you, we try our best to be as fast and efficient as possible

Rated 5 out of 5 stars

Long time customer

I have been saving with Dragonsavers for some considerable time. I was advised many years ago when I had a large expense, instead of withdrawing my savings. I should consider taking out a loan instead. That first lot advise was the best I've ever had. I have taken out loans a number of times since. Just recently I had finally found an adapted flat to move to. I am disabled and found out although I needed.the flat there was no funding or help available to cover the huge moving costs. Removal company, a privately hired ambulance to transport myself. New household equipment as the flat is a lot smaller than my present house. I approached Dragonsavers and although they couldn't offer me the total amount I need they did offer a very good solution. They organised a top up loan.and withdrawal in a matter of hours. No-one could have given better advise or worked so quickly. They are an excellent company, they employ great staff who go above and beyond. Their financial advise is excellent. As they say it's only advise and ultimate it's up to myself. But they are very understanding. 5 star is not sufficient a rating. They deserve an award for all aspects of the organisation.

15 November 2024
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you so much for your very kind words, and we are happy that we could help you in your time of need.

Rated 3 out of 5 stars

Only thing took more time was ny I'd…

Only thing took more time was ny I'd but apart from that was good 👍

5 November 2024
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you, we will try and be more quick and efficient in the future.

Rated 5 out of 5 stars

My request was dealt with completely…

My request was dealt with completely online which made things so much easier for me. The speed of service and quality of service was second to none - da iawn pawb!

22 October 2024
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

ah Diolch! so glad we could help you when you needed it.

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