DoYouSpain.com Reviews 114,324

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,420 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use of the website and the straightforward booking process, finding it simple to navigate and secure good deals. Many people appreciate the competitive pricing and the wide selection of vehicles available, often noting that they find the best rates here. However, some customers also noted issues with the booking process, particularly regarding the inability to amend or cancel reservations after they were made, leading to frustration. There were also occasional reports of unexpected charges or hidden rules at the car pickup location, such as requirements for specific credit card types or additional fees for young drivers, which some considered misleading.

What people talk about most

Price

Reviewers highlight ambiguous aspects of price. Many customers praise competitive prices, finding them easy,... See more

Booking process

People report ambiguous experiences with the booking process. Many customers found the booking platform easy... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the great prices, easy booking, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the... See more

Website

Users describe ambiguous interactions with the website. Many customers praise the website for being easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good price and clarity on fuel policy. Only let down was office hours stated did not clarify if our midnight 00:00 collection would be possible and how if the office in the terminal is closed?

Company replied

Rated 4 out of 5 stars

I wanted to add another driver, but I couldn't find a way to do this and was then told i couldn't make amends after i'd paid. I've now realised i can add a driver at the counter, but it would have bee... See more

Company replied

Rated 4 out of 5 stars

Easy to use Used the service several times before and had no issues except with ok mobility in the past who try hard selling of extra insurance

Company replied

Rated 4 out of 5 stars

Only problem I have is I booked a child seat because it didn’t charge me , but now I realise I will be charged when I collect the car , and I can’t cancel the seat

Company replied


Company details

  1. Car Rental Agency

About DoYouSpain.com

Written by the company

En DoYouSpain llevamos más de 20 años ayudando a viajeros de todo el mundo a encontrar el mejor alquiler de coche en España de forma sencilla y al precio más bajo. Nuestro comparador reúne en un solo lugar las ofertas de las principales compañías del país para que puedas reservar con total tranquilidad y sin perder el tiempo. Trabajamos con proveedores de confianza y actualizamos nuestras tarifas constantemente para que siempre encuentres la mejor relación calidad‑precio. Miles de usuarios ya han elegido DoYouSpain para moverse por España con libertad, comodidad y sin complicaciones.

La mejor opción para alquilar coche en España

Ofrecemos una comparación rápida y precisa de cientos de ofertas en cuestión de segundos, lo que te permite encontrar el vehículo perfecto para cada necesidad, ya sea un coche compacto, familiar, automático, un SUV o muchas otras opciones, como motos o furgonetas. Además, nuestras tarifas son siempre claras y económicas. Conectamos a nuestros clientes con miles de proveedores con oficinas en toda España, garantizando una cobertura nacional total: desde aeropuertos como Madrid, Barcelona, Málaga o Palma de Mallorca hasta destinos de costa, islas y ciudades del interior, podrás recoger tu coche donde más te convenga. Todo ello con atención disponible en más de 13 idiomas y una red de más de 500 puntos de recogida repartidos por toda España, para ofrecerte la máxima comodidad estés donde estés.

Lowest Prices - 5⭐ Service

Written by the company

📅 Free Cancellations
Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
⛽ Full/Full Fuel Policy
Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
✈ On-Airport
Car hire companies at the airport to make collection of your car quicker and easier.
🎛 Unlimited Mileage
Unlimited mileage offers for greater freedom.

DoYouSpain.com

5⭐ Customer Service

5⭐ Customer Service
👥 Friendly staff who speak your language. 🏃🏽 We look after you all the way - from before you book to after you've returned the car. 👍🏽7.5 Million Customers

Contact info

4.0

Great

TrustScore 4 out of 5

114K reviews

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Rated 5 out of 5 stars

Easy to use

Easy to use, good range of competitively priced options, booking and follow up communications good

24 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

We really appreciate your positive feedback.

Rated 5 out of 5 stars

Very convenient

Very convenient. Always great impressions.

23 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

We really appreciate your positive feedback.

Rated 3 out of 5 stars

Booking was ok but car hire did not…

Booking was ok but car hire did not like the premium protection cover we took with yourselves made it uncomfortable

23 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Thank you for sharing your experience; the excess supplement included in your booking is fully detailed in the voucher, and it’s designed to give you added peace of mind during your rental. If you’d like us to review what happened at the desk and guide you step by step, please contact us at help@doyouspain.com so we can assist you directly.

Kind regards,
Claudia

Rated 1 out of 5 stars

The worst experience I ever had with a…

The worst experience I ever had with a rental car company
I had to pay 10 times the amount that I payed to Doyouspain
Maby it’s the combination with Goldcar that is bad
But I will never use doyouspain or Goldcar ever again that is for sure
And I will advise everybody to stay away from these companies if you don’t want to destroy your vacation
Standard answer is what to expect
I buy 100% coverage from you but needed to pay at the counter or I would not have any coverage that’s what they say at Goldcar
And the taxes was very high like 300 euro
If doyouspain is not cheeting then you should not work together with Goldcar because then they are really criminals

19 May 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

We want your trip to run smoothly, and situations like an unexpected higher amount at the desk are usually linked to the details of your booking and the selection of extras at pick-up. The voucher clearly outlines what is included and what can be requested locally by the car rental company, so reviewing it beforehand helps avoid surprises.

Kind regards,
Pablo

Rated 5 out of 5 stars

So simple to book and get the best…

So simple to book and get the best price! It took literally 3 mins to complete!
I highly recommend you take a look.

22 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for sharing your experience! We're glad to know everything went well.

Rated 1 out of 5 stars

Avoid at all Costs!!

DoYouSpain provide a competitive, easy to book car rental platform for other third party companies ie Goldcar, Hertz etc, however if you have an issue at car collection (upselling, refusal of car despite all in order), they don’t answer the tel number provided & make zero effort to assist. Even though you have paid them, have a legal contract & are their customer, they take no accountability or responsibility to fulfill their contractual obligations.
When you open a case via their platform, they don’t read the information provided, only send an automated scripted response that does not apply to the situation. Avoid at all costs!!

Update as at 23/05/2026
Having submitted over 10+ emails to DoYouSpain, who refused to take any accountability and honour their legal obligations, I raised a dispute with my credit card company. They investigated having reviewed my evidence and deemed DoYouSpain negligent so have refunded me the full cost of my car rental payment that I had been refused by Goldcar for declining multiple upselling & despite all being in order.

I advise any customer of DoYouSpain who has been wrongly treated to raise a dispute with their credit card company. The only way to stop these awful customer services & illegal practices is to affect the only area these companies care about; their revenues.

27 April 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Our goal is your complete satisfaction, and we continuously work to ensure clear assistance at key moments like car collection and when contacting our support lines. All booking details, including procedures at the desk and responsibilities of the car rental company, are outlined in the voucher accepted during the reservation, and our team reviews each case carefully to provide accurate guidance.
Kind regards,
Claudia

Rated 1 out of 5 stars

sooo bad

sooo bad. They dont return money!!!!! please they dont!!!!! and they dont pick us up. We waiting 1,5 hour.

22 May 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Your booking includes detailed Collection information, including how the shuttle service operates and where to meet the car rental company, as shown on the voucher. Any charge-related queries are handled according to the details of your booking accepted during reservation, and we can review your case if you share the booking reference.
Best regards,
Marta

Rated 5 out of 5 stars

Used many times and very happy

We have used your website many times, very easy to use the filters and find exactly what we want. We normally use Goldcar at the airport and have had no problems over a number of bookings. Good price, easy to use and friendly staff.

22 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for your review and for taking the time to share your experience with us.

Rated 5 out of 5 stars

Perfectly easy to book a car

Perfectly easy to book a car, very competitive prices too. Just hope collections are as easy and quick

22 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your feedback and for trusting us. We're glad to know your experience was positive.

Rated 5 out of 5 stars

Your site was very easy to use.

Your site comes highly recommended and the booking process worked really well. With the help of using the filters I could narrow down the selection of cars easily. I chose to collect my car from an Airport terminal desk rather than the ‘bun fight’ that getting the mini van to the other rental companies has become in the past.

22 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for your review and for taking the time to share your experience with us.

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