Engineer appointment was quite quickly arranged and he arrived as promised. The fault was found and rectified efficiently and the machine now works as it should. Only downside is that the bottom pan... See more
Company replied
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The young man who helped us was great and much more informative thank you. Unfortunately we have still got the same problem where the dishwasher does not come on straight away!! My husband has to do s... See more
Company replied
Over the last two years, D&G have been out to help with faults and have either replaced or rebuilt our washing machine, fridge/freezer, microwave, oven and dishwasher!! All being around 10/11 years o... See more
Company replied
I recently sent my son’s Xbox One Series S to Console Doctor, through D&G. From start to finish the whole process was quick and straightforward. D&G sent a courier to collect and package the Xbox,... See more
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Company details
- Insurance Company
- Appliance Repair Service
- Boiler and Heating Service
- Machine Repair Service
- Refrigerator Repair Service
- Washer and Dryer Repair Service
About Domestic & General - UK
Written by the company
About Domestic & General UK
Written by the company
- A little bit about D&G
- We are proud to look after our customers and the appliances that keep their homes organised. We work hard to ensure that we deliver a great customer experience at every interaction, we continue to develop our digital products to enable customers to contact us in a way that works for them.
We are here to help
Response
We work hard to ensure that we deliver a great customer experience at every interaction.
We are here to help and aim to respond to your Trustpilot reviews within the hour.
Contact info
11 Worple Rd, Swan Court, Wimbledon, London, United Kingdom
- 0333 000 4966
- domesticandgeneral.com
4.2
Great
150K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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The price was good I always use your…
The price was good I always use your company 5 stars all the way every time.
30 July 2026
Highly recommended
Fast, efficient and friendly service from start to finish. Thank you to all the team involved.
10 July 2026
From start to finish the levwxcellwnt el of…
From start to finish the level of service was excellent i cant fault domestic and general everyone should take out insurance with you xx
27 July 2026
Good service
Good service. No issues at all from the booking the repair, to the guy coming out to look at it and take it away to the ordering of a new TV. Quick and easy.
30 July 2026
He came on time was very polite land did…the job
He came on time was very polite and did a good job
3 July 2026
Fantastic service the engineer was so…
Fantastic service the engineer was so professional and caring..Simon was knowledgeable ask if I needed any help with other neff appliance or any questions amazing service thankyou
7 July 2026
Only had had the appliance 2 days
Only had had the appliance 2 days. D&G website OK. Cover seems OK. Too early.
28 July 2026
Never got to speak to a human
Never got to speak to a human, just a ridiculous ai bot who had me repeating stuff over & over again for 30 mins. It maybe cheaper than hiring humans but it does nothing for customer service!
30 July 2026
It took quite long time for replacement…
It took quite long time for replacement by than all my food got rotten
28 June 2026
TUMBLE DRYER REVIEW
Pleased with reduction given for cover of my tumble dryer, but disappointed I couldn’t get the two months free at the start of the contract.
30 July 2026
Fast attendance once fault reported…
Fast attendance once fault reported then fixed in minutes……. great service!!!
1 June 2026
My appliance couldn’t be fixed
My appliance couldn’t be fixed and within a few days I had a like for like replacement.
Great service from the engineer as well.
27 July 2026
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