Doctor Today Reviews 901

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, kindness, and professional demeanor, highlighting a genuinely personalized approach to care. Many people appreciate the attentive and empathetic nature of the doctors and nurses, noting their ability to explain complex information clearly and make them feel comfortable and understood. The service is frequently described as excellent, with consumers emphasizing the efficiency and ease of their overall experience, including prompt appointments and thorough follow-up care. Reviewers also commend the customer service, particularly the responsiveness and supportive nature of the team, from receptionists to practitioners. The user experience is consistently rated as positive, with many feeling valued and well-cared for throughout their interactions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Service

Consumers find service to be positive, consistently praising the professional and empathetic approach of the... See more

Customer service

Clients share positive opinions on customer service. Many customers highlight the helpfulness and... See more

User experience

People report positive experiences with the overall user experience. Customers consistently describe their... See more

Based on these reviews

Rated 5 out of 5 stars

We are so grateful to Dr. Marissa and her incredible team. They offer a genuinely personalized approach, taking the time to understand the needs of our entire family. Their support has been a lifesave... See more

Rated 5 out of 5 stars

I had a really positive experience with Marissa. From the moment the appointment began, she was warm, kind, and attentive. I genuinely felt listened to, which made such a difference. She took her time... See more

Rated 5 out of 5 stars

Dr. Marissa Vassilou and her team, including receptionist Shana are exceptional in their level of responsiveness and medical care. I remain with this practice because I know they always go over and ab... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Doctor Today. The practice is well run and clean. The doctor is absolutely wonderful and very knowledgeable! They have a very helpful and lovely receptionist, too. I’m one th... See more

Company replied


Company details

  1. Private Hospital
  2. Child Health Care Center
  3. General Practitioner
  4. Medical Center
  5. Medical Clinic
  6. Travel Clinic

Information provided by various external sources

Doctor Today is a London-based private medical clinic that aims to provide high-quality independent health care services to individuals, families and companies at reasonable cost. We offer pre-booked and walk-in appointments to everyone, irrespective of registration with an NHS doctor, private medical insurance or visitor status.


Contact info

5.0

Excellent

TrustScore 5 out of 5

901 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful service

Dr. Vassiliou has been a key part of our families health and well being. She is a wonderful doctor and so caring and knowledgeable. So grateful for all her help.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

As a patient with “white coat”…

As a patient with “white coat” syndrome, i have been converted since being a patient of Doctor today. Marissa and Debbie are nothing short of incredible professionals, who are so amazing at what they do and also kind! It is a pleasure every time!

10 April 2026
Rated 5 out of 5 stars

Great service

Great service, it was for my daughter the doctor Mrs Monsun, was amazing took time with her asked the right question's, my daughter felt heard and supported.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Making an appointment was easy

Making an appointment was easy. I was pleased with the doctor's immediate availability. The doctor was informative, professional, and courteous. I can ask for nothing more.

20 March 2026
Doctor Today logo

Reply from Doctor Today

Thank you for sharing your experience!

Rated 5 out of 5 stars

At last, peace of mind

I received an appointment quickly and the Dr had read my notes and my description of my experience. She dealt with my enquiry quickly and thoroughly, giving me peace of mind.

30 March 2026
Doctor Today logo

Reply from Doctor Today

Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

I can highly recommend Doctor Today.

I can highly recommend Doctor Today.
The practice is well run and clean. The doctor is absolutely wonderful and very knowledgeable! They have a very helpful and lovely receptionist, too.
I’m one their longstanding and faithful customers. I wouldn’t like to go anywhere else!

30 March 2026
Doctor Today logo

Reply from Doctor Today

It’s wonderful to have supported you over time, thank you for sticking with us!

Rated 5 out of 5 stars

My appointment was on time

My appointment was on time; doctor was very personable and talked me through everything they were doing and why; receptionist was helpful and courteous. I would definitely use the service again and recommend to others.

27 March 2026
Doctor Today logo

Reply from Doctor Today

Really appreciate you taking the time to leave a review

Rated 5 out of 5 stars

Accurate and calm

Felt like an experienced friend explaining. I picked a mid option, didn’t stress, cashed out small, slept well. That’s what I wanted.

18 March 2026
Unprompted review
Doctor Today logo

Reply from Doctor Today

So glad to hear this - Thanks for choosing us!

Rated 5 out of 5 stars

Dr Marissa is highly empathetic and…

Dr Marissa is highly empathetic and professional doctor who will listen to all your concerns and give you advice on how to address them.

27 March 2026
Unprompted review
Doctor Today logo

Reply from Doctor Today

We’re so glad you had a great experience, thanks for sharing!

Rated 5 out of 5 stars

Caring and clear

Responsive, caring, realistic, clear practical advice all delivered sympathetically.

27 March 2026
Doctor Today logo

Reply from Doctor Today

We appreciate your support—thanks for the lovely feedback!

Rated 5 out of 5 stars

Exceptional Level of Care

Dr. Marissa Vassilou and her team, including receptionist Shana are exceptional in their level of responsiveness and medical care. I remain with this practice because I know they always go over and above to support their patients. This is what a surgery should look like and I am grateful for their care.

26 March 2026
Unprompted review
Doctor Today logo

Reply from Doctor Today

We’re so grateful for your ongoing support and are really pleased we’ve been able to help you over time

Rated 5 out of 5 stars

As always a fantastic experience with Doctor Today

As always a fantastic experience with Dr. Marissa and her team. Next year will be 20 years I’ve been going to Doctor Today and it’s the only place for me personally.
Martin

23 March 2026
Unprompted review
Doctor Today logo

Reply from Doctor Today

It’s wonderful to have supported you over time—thank you for sticking with us.

Rated 5 out of 5 stars

I absolutely love this surgery

I absolutely love this surgery. From the lovely efficient receptionist Shana to the most kind and patent Dr Vassilou who really helps put me at ease and I trust literally with my life! I have also been seeing the wonderful nurse and aesthetician Debbie who is also beyond amazing and makes me feel ten years younger so I am grateful for finding this delightful gem ❤️❤️ sugery.

23 March 2026
Unprompted review
Doctor Today logo

Reply from Doctor Today

Thanks so much for your thoughtful review. We’re really glad to hear you had a positive experience with our team

Rated 5 out of 5 stars

Best doctor in town

As always best doctor in town. Would recommend to anyone. Professional and quick decisions to get where you want. If anything - she sends you immediately to a specialist to get to the bottom of the issue. I really like this.

2 March 2026
Doctor Today logo

Reply from Doctor Today

We’re so glad you had a great experience, thanks for sharing!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look