Items ran larger than I expected based on the size chart, but shipping and exchanges was shockingly fast and easy so I still had the items in the smaller size in time for my vacation. Things are well... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If an item doesn't fit or is faulty, the return process is very quick and smooth, though it does cost money. Customer service is friendly, fast, and accommodating. They have some truly ex... See more
Company replied
I’ve been buying my clothes from Disturbia for years now. I am almost always very impressed by the design/construction of the clothing I purchase. Shipping and delivery time is also incredibly fast. I... See more
Company replied
Good customer service, I had an issue with a double payment that got resolved in less than a week. Good shipping times, they handle their returns and exchanges by the book (they reserve the size you w... See more
Company replied
Company details
- Women's Clothing Store
- Clothing Store
- Clothing Supplier
- Fashion Accessories Store
- Men's Clothing Store
- Streetwear Store
About Disturbia
Written by the company
Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us
ABOUT DISTURBIA
Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.
Contact info
3 Silverton Court, NE23 7RY, Cramlington, United Kingdom
- +44 (0)333 091 6980
- help@disturbia.co.uk
- disturbia.co.uk
4.4
Excellent
27K reviews
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clothing texture
love the clothing absolutely amazing. the dress that I purchased the design was so cute in the packing but when I took it out the material was like a table cloth and just overall didn't feel like it's something I would wear but in the photos and everything I loved it just the material could of been cotton or something equivalent to a shirt that usually dresses are made of just not that one it's made with now.
20 July 2026
Reply from Disturbia
Hi Danielle,
We're so glad you loved the design of the dress! We appreciate you sharing your honest feedback about the material. We understand that the fabric didn't meet your expectations for comfort and feel, and we're sorry it wasn't what you envisioned. Your input is valuable as we continuously strive to improve our products.
Reply from Disturbia
Hi Amy,
We are so happy to hear that you enjoyed the excellent quality of your order! Your recommendation means a lot to us. Thank you for sharing your positive feedback!
Great delivery
Great delivery, get communication throughout and great product! Thank you!
20 July 2026
Reply from Disturbia
Hi Jenny,
We're so pleased to hear that you are happy with the delivery, communication, and product! We truly appreciate your positive feedback.
Reply from Disturbia
Hi Alisson,
We're so pleased to hear that you love the quality and style of our clothing! We truly appreciate your kind words and positive feedback.
Great service
Timely updates and tracking. The quality of the dresses is amazing and I'm so happy with the service.
19 July 2026
Reply from Disturbia
Hi Cheyenne,
Thank you for your wonderful review! We're so happy to hear that you're pleased with the quality of our dresses and the service you received. We also appreciate your kind words about our timely updates and tracking.
shipping and packaging were amazing
shipping and packaging were amazing, dress was so cute but wish there was a little more shape to it
23 July 2026
Reply from Disturbia
Hi there,
We're so glad to hear you loved the shipping and packaging, and found the dress cute! We appreciate your feedback and we'll certainly keep that in mind for future designs.
Great Shirt - My friend loved it.
Great product. Sent quickly. Regular customer. Never had any problems. Sizing not always the same on all products so would be great not to have to pay for returns.
23 July 2026
Reply from Disturbia
Hi Claudie,
We're so happy to hear you love our products and appreciate the quick delivery! We understand your feedback regarding sizing variations and the cost of returns. We're always working to improve the shopping experience.
I still dont have my package
I still dont have my package. And was told to wait 3 weeks before considering it lost. Tracking says it does not exist.
23 July 2026
Reply from Disturbia
Hello Jill,
Thanks for your brilliant review!
Always great quality and items
Always great quality and items. Never had any issue returning items that don't fit.
19 February 2026
Reply from Disturbia
Hello Becca,
We're so pleased to hear that you consistently receive great quality items from us! It's also wonderful to know that our return process has always been smooth for you.
Great experience
Fast, reliable, easy return and quick exchange. Easy to order, packaged well and great quality materials
20 July 2026
Reply from Disturbia
Hi Siobhan,
We're so happy to hear that your experience with us was fast and reliable, and that our return and exchange process was easy and quick for you! It's wonderful to know you found ordering easy, and that your items were well-packaged and of great quality.
I own two dresses from this brand and I…
I own two dresses from this brand and I am Obsessed ! Great fit, lovely fabric and unique design. Plus, shipping and delivery is Quick !
23 July 2026
Reply from Disturbia
Hi Rebecca,
We're thrilled to hear you're obsessed with your two dresses! It's wonderful that you love the great fit, lovely fabric, and unique design. We're also happy that your shipping and delivery were quick!
Reply from Disturbia
Hello Katie,
We appreciate your positive feedback! We're so glad you're happy with our clothes and that our shipping and exchanges were fast for you. Thank you!
Shipping was really quick and nice items
Shipping was really quick and items look lovely. Only reason not a 5 star is that the sizing isn't consistent and doesn't always match the size guide so had to send back everything from my latest order.
23 July 2026
Reply from Disturbia
Hi Hayley,
Thank you for your feedback! We're glad to hear that your order arrived quickly and that you found the items lovely. We sincerely apologize for the inconsistency in our sizing and the inconvenience this caused with your recent order. We understand how frustrating it can be when items don't fit as expected, and we appreciate you bringing this to our attention as it helps us improve our size guides.
Reply from Disturbia
Hello Marika,
We're so glad to hear that our sizing was accurate for you and that our return process was easy to navigate. We appreciate your positive feedback!
very cute shirt but one of the straps…
very cute shirt but one of the straps came broken. it was luckily an easy fix but still disappointing. the matching skirt was also very stiff and shapeless in an awkward way.
23 July 2026
Reply from Disturbia
Hi Bella,
We are truly sorry to hear about the broken strap on your shirt and the issues with the skirt's fit. We appreciate you bringing these quality concerns to our attention; we are always working to improve our products. If you could please contact our customer service team, so they can look into this further for you.
Perfect birthday gift
I purchased this for my best friends birthday and it arrived much sooner than I expected for international shipping! Processing time was incredibly quick, the shirt was packaged well and safe, it fit perfectly, and it's of a great quality. I do not fear any easy catching or pulling on the mesh! Highly recommend.
20 July 2026
Reply from Disturbia
Hi Kell,
We're so happy to hear that your friend's birthday gift arrived much sooner than expected, especially with international shipping! It's wonderful that the processing was quick, the shirt was well-packaged, fit perfectly, and is of great quality. We're delighted you don't have to worry about the mesh.
Reply from Disturbia
Hello Zuzanna,
Thanks for your great review!
Reply from Disturbia
Hello Courtney,
Thanks for your brilliant review!
Fast delivery
Fast delivery, but when something did go wrong, costumer service was quick to help solve the problem
19 July 2026
Reply from Disturbia
Hello Mina,
We're so happy to hear that you had a positive experience with our Customer Experience team, even when an issue arose. We always strive for quick resolutions!
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