Disturbia Reviews 

26,897
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 8,528 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of unique and alternative products, appreciating diverse styles and excellent quality, noting their durability and good construction. Reviewers also consistently report very fast and efficient delivery services, often receiving orders quickly and well-packaged. However, some customers noted concerns regarding inconsistent sizing, finding items larger than expected. A few other people also felt that some products arrived with defects, like broken parts or poor stitching. Additionally, some reviewers were not happy with paying for return shipping, particularly when sizing issues were perceived as the company's fault.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the styling, quality, and unique... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the styling and overall... See more

Delivery service

Consumers are generally satisfied with the delivery service, frequently highlighting its speed and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with the ease... See more

Return policy

Users describe ambiguous interactions with the return policy, with many reviewers finding the return process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think the designs are true to pictured and I love the biodegradable bags the clothes came in. I’m not a fan of paying for return shipping but I understand it’s not as big a business as others. T... See more

Company replied

Rated 5 out of 5 stars

Each piece fits perfectly. The Georgiana lace dress is a stunner, and the Zelira black dress is so summer comfortable! Both are made wish quality and attention to detail. Great quality on both pi... See more

Company replied

Rated 5 out of 5 stars

As always, amazing variety of items to peruse. Not just for glamorous Goths! Love everything I've purchased from Disturbia although I'm 67. Love my culottes, great quality material and for a fungi mad... See more

Company replied

Rated 5 out of 5 stars

I bought a dress which arrived quickly however was too big so I returned it. Easy to return with good communication stating my dress had been received. After 3 days I emailed Disturbia to enquire wh... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Streetwear Store

About Disturbia

Written by the company

Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us

ABOUT DISTURBIA

Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27K reviews

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4.4

All reviews

(26,897)

8,843 reviews in the last 12 months

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Rated 4 out of 5 stars

Disturbia always seem to have a way of…

Disturbia always seem to have a way of making me feel special. Their clothes are elegant,stylish,and original, all of which I love.

20 July 2026
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Reply from Disturbia

Hi Lucy,

We're so happy to hear that our clothes make you feel special! It's wonderful that you appreciate their elegance, style, and originality.

Rated 5 out of 5 stars

Absolutely love this sweater

Absolutely love this sweater, it is incredibly soft!

24 July 2026
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Reply from Disturbia

Hi Brittany,

We're so glad to hear that you absolutely love your sweater and find it incredibly soft! Thank you for your wonderful review.

Rated 4 out of 5 stars

clothing texture

love the clothing absolutely amazing. the dress that I purchased the design was so cute in the packing but when I took it out the material was like a table cloth and just overall didn't feel like it's something I would wear but in the photos and everything I loved it just the material could of been cotton or something equivalent to a shirt that usually dresses are made of just not that one it's made with now.

20 July 2026
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Reply from Disturbia

Hi Danielle,

We're so glad you loved the design of the dress! We appreciate you sharing your honest feedback about the material. We understand that the fabric didn't meet your expectations for comfort and feel, and we're sorry it wasn't what you envisioned. Your input is valuable as we continuously strive to improve our products.

Rated 5 out of 5 stars

Excellent quality

Excellent quality, would definitely recommend ordering :)

14 May 2026
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Reply from Disturbia

Hi Amy,

We are so happy to hear that you enjoyed the excellent quality of your order! Your recommendation means a lot to us. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Great delivery

Great delivery, get communication throughout and great product! Thank you!

20 July 2026
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Reply from Disturbia

Hi Jenny,

We're so pleased to hear that you are happy with the delivery, communication, and product! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Great service

Timely updates and tracking. The quality of the dresses is amazing and I'm so happy with the service.

19 July 2026
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Reply from Disturbia

Hi Cheyenne,

Thank you for your wonderful review! We're so happy to hear that you're pleased with the quality of our dresses and the service you received. We also appreciate your kind words about our timely updates and tracking.

Rated 4 out of 5 stars

shipping and packaging were amazing

shipping and packaging were amazing, dress was so cute but wish there was a little more shape to it

23 July 2026
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Reply from Disturbia

Hi there,

We're so glad to hear you loved the shipping and packaging, and found the dress cute! We appreciate your feedback and we'll certainly keep that in mind for future designs.

Rated 5 out of 5 stars

Great Shirt - My friend loved it.

Great product. Sent quickly. Regular customer. Never had any problems. Sizing not always the same on all products so would be great not to have to pay for returns.

23 July 2026
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Reply from Disturbia

Hi Claudie,

We're so happy to hear you love our products and appreciate the quick delivery! We understand your feedback regarding sizing variations and the cost of returns. We're always working to improve the shopping experience.

Rated 5 out of 5 stars

Always great quality and items

Always great quality and items. Never had any issue returning items that don't fit.

19 February 2026
Disturbia logo

Reply from Disturbia

Hello Becca,

We're so pleased to hear that you consistently receive great quality items from us! It's also wonderful to know that our return process has always been smooth for you.

Rated 5 out of 5 stars

Great experience

Fast, reliable, easy return and quick exchange. Easy to order, packaged well and great quality materials

20 July 2026
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Reply from Disturbia

Hi Siobhan,

We're so happy to hear that your experience with us was fast and reliable, and that our return and exchange process was easy and quick for you! It's wonderful to know you found ordering easy, and that your items were well-packaged and of great quality.

Rated 5 out of 5 stars

I own two dresses from this brand and I…

I own two dresses from this brand and I am Obsessed ! Great fit, lovely fabric and unique design. Plus, shipping and delivery is Quick !

23 July 2026
Disturbia logo

Reply from Disturbia

Hi Rebecca,

We're thrilled to hear you're obsessed with your two dresses! It's wonderful that you love the great fit, lovely fabric, and unique design. We're also happy that your shipping and delivery were quick!

Rated 4 out of 5 stars

Shipping was really quick and nice items

Shipping was really quick and items look lovely. Only reason not a 5 star is that the sizing isn't consistent and doesn't always match the size guide so had to send back everything from my latest order.

23 July 2026
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Reply from Disturbia

Hi Hayley,

Thank you for your feedback! We're glad to hear that your order arrived quickly and that you found the items lovely. We sincerely apologize for the inconsistency in our sizing and the inconvenience this caused with your recent order. We understand how frustrating it can be when items don't fit as expected, and we appreciate you bringing this to our attention as it helps us improve our size guides.

Rated 5 out of 5 stars

True to size

True to size. Easy to send back items too.

23 July 2026
Disturbia logo

Reply from Disturbia

Hello Marika,

We're so glad to hear that our sizing was accurate for you and that our return process was easy to navigate. We appreciate your positive feedback!

Rated 1 out of 5 stars

very cute shirt but one of the straps…

very cute shirt but one of the straps came broken. it was luckily an easy fix but still disappointing. the matching skirt was also very stiff and shapeless in an awkward way.

23 July 2026
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Reply from Disturbia

Hi Bella,

We are truly sorry to hear about the broken strap on your shirt and the issues with the skirt's fit. We appreciate you bringing these quality concerns to our attention; we are always working to improve our products. If you could please contact our customer service team, so they can look into this further for you.

Rated 5 out of 5 stars

Perfect birthday gift

I purchased this for my best friends birthday and it arrived much sooner than I expected for international shipping! Processing time was incredibly quick, the shirt was packaged well and safe, it fit perfectly, and it's of a great quality. I do not fear any easy catching or pulling on the mesh! Highly recommend.

20 July 2026
Disturbia logo

Reply from Disturbia

Hi Kell,

We're so happy to hear that your friend's birthday gift arrived much sooner than expected, especially with international shipping! It's wonderful that the processing was quick, the shirt was well-packaged, fit perfectly, and is of great quality. We're delighted you don't have to worry about the mesh.

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