Just received notice that the seller is unable to fulfill my request, due to circumstances beyond their control. My response? Thank you very much for your diligent efforts in trying to make thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Checked with them before placing order that item was available and new?, not a return or repack. They confirmed all good. Placed order and 6 days later got an email saying order refunded due to exte... See more
Company replied
Order 585931 Order an Ego Trimmer. It came without the Battery and Charger. Battery and charger arrived yesterday September 13. Their customer service dept. is awesome! They solve my problem... See more
Company replied
I admit I was very skeptical of this company especially after I placed my order before reading some of the negative reviews. I really thought I had been ripped off when I tried to call the listed comp... See more
Company replied
Company details
Written by the company
Many special promotions, We cut out the middleman and pass the savings to you.
Contact info
10685 Hazelhurst Drive B, 77043, Houston, United States
- +1 (832) 426 2368
- cs@discounttoday.net
- discounttoday.net
3.6
Average
296 reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Price was great
Price was great. However, it took a long time (around 2 weeks) to get the item.
4 October 2024
Reply from Discounttoday
Thank you for your feedback! We're happy to hear you were pleased with the price. We apologize for the delay in shipping and appreciate your patience. We're always working to improve delivery times, and we hope to serve you better in the future!
Came on time and best price online
It came on time, free shipping and best pricing online. The reason I give it 4 stars instead of 5 is because the shipping tracking information came after the package arrived.
4 October 2024
Reply from Discounttoday
Thank you for your feedback! We're glad your order arrived on time and that you enjoyed the free shipping and competitive pricing. We apologize for the delay in providing tracking information and appreciate your understanding. We'll work on improving the timeliness of tracking updates for a smoother experience in the future. Thank you for shopping with us!
Reply from Discounttoday
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our communication and customer service. We look forward to serving you again in the future!
Reply from Discounttoday
Thank you for your feedback! We're glad to hear you were pleased with the quick delivery and excellent product. Thanks for choosing us!
Nice place to buy
You guys had they best price. The shipping was quick and the product was as described.
5 September 2024
Reply from Discounttoday
Thank you for your kind words! We're thrilled to hear that you found the best price with us and were satisfied with the fast shipping and the product. We appreciate your business!
Best part got the product!
Best part got the product!! In its original packaging. Brand new, best deal around !
I contacted customer service cuz I didn’t get the first package. But they sent out a second one immediately. Customer service was excellent. I will be buying again from them!
I was hesitant because people were saying it was a fraud and I even saw videos of people evaluating it as not real. And if it’s to good to be true it probably is. Well I got my product like I said and very happy!!😃
6 September 2024
Reply from Discounttoday
Thank you so much for sharing your experience! We're glad to hear you received your product in perfect condition and that our customer service was able to quickly resolve the issue with your first package. We understand your initial concerns, and we're happy that we could prove we're a reliable option. Your satisfaction means the world to us, and we look forward to serving you again soon!
The price was good
The price was good. Just had to wait for my item to be shipped. Once shipped it arrived very quickly.
6 September 2024
Reply from Discounttoday
Thank you for your feedback! We're glad you found the price to be good, and we appreciate your patience during the shipping process. We look forward to serving you again!
Reply from Discounttoday
Thank you for your review! We're thrilled to hear that you found the online ordering process easy and enjoyed fast delivery. We appreciate your business and hope to serve you again soon!
My order was delivered super fast
My order was delivered super fast. I didn't expect to get it next day. It is amazing. The only thing I didn't like, nobody answered phone calls. They respond messages within several hours. But if you have some quick questions, you can't get an answer right away. This was my first experience with Discounttoday.net. I am happy. I have got exactly what I ordered and super fast.
28 August 2024
Unprompted review
Reply from Discounttoday
Thank you for your feedback! We're thrilled to hear that your order arrived so quickly and that you're happy with your purchase. We apologize for the delay in phone support and appreciate your understanding. We're constantly working on improving our customer service response times, and your input helps us do better. We hope to serve you again soon!
It seems strange that all your reviews…
It seems strange that all your reviews are for none shipment and you state it is fraud. How can 100% of your sales be fraud?
16 August 2024
Unprompted review
Reply from Discounttoday
We understand your concern and want to clarify the situation. Unfortunately, we've been targeted by several fraudulent websites impersonating our brand, which has led to confusion for many customers. These websites have been deceitfully using our name, logo, and even our address to mislead people.
While it might seem alarming, these fraudulent activities do not reflect our actual sales or customer service. We are a legitimate business, and our official website is https://discounttoday.net/. Orders placed through our official site are processed and fulfilled with care.
If you’ve encountered any issues, especially if you've received an order number starting with "2," it’s highly likely that you placed your order through one of these fraudulent sites. We’re actively working to shut them down and appreciate your patience during this time.
If you believe you've made a purchase through our official website and are experiencing issues, please contact us directly at cs@discounttoday.net. We're committed to assisting you and resolving any concerns.
Thank you for your understanding.
discount today please give my order i…
discount today please give my order i asked my dad to buy me a g29 with a logitech shifter for my birthday and now there not giving my order please contact me for my order
12 August 2024
Unprompted review
Reply from Discounttoday
We want to bring to your attention the recent rise in fraudulent websites impersonating our brand, Discounttoday.net. These deceptive sites are unlawfully using our logo and address to mislead customers. Please remember that our official and only website is https://discounttoday.net/.
If you receive an order number starting with the digit "2," please be aware that it is not from our system. We are taking swift action to report and eliminate these fraudulent sites.
If you believe you've placed an order with us but haven’t received a confirmation email, we encourage you to reach out to our customer service team at cs@discounttoday.net. We’re here to help resolve any concerns.
Thank you for your understanding and continued support.
Reply from Discounttoday
Thank you for your feedback! We're glad to hear that your delivery was timely. If you need anything else, feel free to reach out.
i bought a g29 and a logitech shifter…
i bought a g29 and a logitech shifter but they scammed me dont buy anything from there this people are liars
13 August 2024
Unprompted review
Reply from Discounttoday
We want to bring to your attention the recent rise in fraudulent websites impersonating our brand, Discounttoday.net. These deceptive sites are unlawfully using our logo and address to mislead customers. Please remember that our official and only website is https://discounttoday.net/.
If you receive an order number starting with the digit "2," please be aware that it is not from our system. We are taking swift action to report and eliminate these fraudulent sites.
If you believe you've placed an order with us but haven’t received a confirmation email, we encourage you to reach out to our customer service team at cs@discounttoday.net. We’re here to help resolve any concerns.
Thank you for your understanding and continued support.
They don't really sell anything
I placed two separate orders for two different chain saws about a week apart and both times the order was "cancelled" after about 5 days with the reasons being that the item could not ship in a reasonable time. Both chainsaws are still listed on their website as available so I call BS. Fool me once... Steer clear and save yourself the aggravation.
5 August 2024
Unprompted review
Reply from Discounttoday
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced.
We understand your frustration with the cancellation of your orders. The decision to cancel was made because we were unable to fulfill your order within a reasonable timeframe, which falls outside our shipping policy. We strive to keep our inventory up to date, but in this instance, there was a delay in reflecting the actual availability on our website.
We are currently working to improve our inventory management and communication to prevent such issues in the future. We appreciate your feedback, and it helps us identify areas where we can do better.
If you’re still interested in purchasing the chainsaws, we can notify you once they are back in stock, or assist you in finding a suitable alternative. Please let us know how you would like to proceed.
Once again, we apologize for the inconvenience and hope to have the opportunity to serve you better in the future.
Reply from Discounttoday
Thank you for your kind words! We're thrilled you enjoyed our pricing and quick delivery. If you have any further questions or need assistance, don't hesitate to ask.
Reply from Discounttoday
Thank you for your feedback! We're glad you were satisfied with the fast shipping and product quality. We always strive to offer competitive pricing, and we'll take your comments into consideration. If you have any other concerns, feel free to reach out.
a total scam
a total scam. after i made an order, my credit card has been deducted, discounttoday say they never received my order.
2 August 2024
Unprompted review
Reply from Discounttoday
We want to bring to your attention the recent rise in fraudulent websites impersonating our brand, Discounttoday.net. These deceptive sites are unlawfully using our logo and address to mislead customers. Please remember that our official and only website is https://discounttoday.net/.
If you receive an order number starting with the digit "2," please be aware that it is not from our system. We are taking swift action to report and eliminate these fraudulent sites.
If you believe you've placed an order with us but haven’t received a confirmation email, we encourage you to reach out to our customer service team at cs@discounttoday.net. We’re here to help resolve any concerns.
Thank you for your understanding and continued support.
Reply from Discounttoday
Thank you for your feedback! We're glad to hear that you had a hassle-free experience and received your order quickly.
If you need any further assistance, please don't hesitate to reach out.
Reply from Discounttoday
Thank you for your kind words! We're thrilled to hear that you enjoyed our great prices and quick delivery.
If you have any questions or need assistance, please feel free to reach out.
The prices are great
The prices are great. Communication only by email, no phone assistance. Fast refund of a product delayed by carrier. Shipment was free!
1 August 2024
Reply from Discounttoday
Thank you for your feedback! We’re glad to hear that you appreciated our great prices, fast refund process, and free shipping. We apologize for the limitation of communication to email only and appreciate your understanding.
If you have any further questions or need assistance, please don’t hesitate to reach out.
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