Discounttoday Reviews 295

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the competitive pricing and often find products at lower costs compared to other retailers. The quality of the products generally meets expectations, with many receiving items as described and in good condition. Reviewers frequently highlight fast shipping and timely delivery, often receiving their orders sooner than anticipated. The ordering process is also often described as simple and straightforward. However, some people were dissatisfied with certain aspects of their experience. There are mentions of orders arriving incomplete, missing essential components, or appearing to be returns. Some customers experienced significant delays in receiving their orders or encountered issues with tracking information. A few other people also felt that the ordering process was problematic, with some not receiving confirmation emails or experiencing difficulties when trying to cancel orders. There are also concerns about product authenticity and order integrity.

What people talk about most

Product

Consumers have ambiguous experiences with products. Many report receiving quality products that are as... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast shipping, on-time... See more

Price

Customers generally express satisfaction with the pricing, often finding products at discounted rates or... See more

Order

Clients share ambiguous opinions on order experiences. While some customers report ease in ordering, quick... See more

Quality

Users describe positive interactions with quality. Many customers praise the products for being authentic,... See more

Based on these reviews

Rated 4 out of 5 stars

It gave the best deal available (that I know of) on a premium-brand K-cup, and shipping was free! Delivery took a day or two longer than expected, but it was worth the wait.

Company replied

Rated 5 out of 5 stars

Checked with them before placing order that item was available and new?, not a return or repack. They confirmed all good. Placed order and 6 days later got an email saying order refunded due to exte... See more

Company replied

Rated 5 out of 5 stars

Order 585931 Order an Ego Trimmer. It came without the Battery and Charger. Battery and charger arrived yesterday September 13. Their customer service dept. is awesome! They solve my problem... See more

Company replied

Rated 5 out of 5 stars

I loved the ease in ordering the coffee I wanted at discounted prices. The company shipped it true to schedule and the packaging was excellent to allow receding without any damage to product. I will o... See more

Company replied


Company details

  1. Shopping Mall
  2. Childrens Home
  3. Clothing Store
  4. Tool Store

Written by the company

Many special promotions, We cut out the middleman and pass the savings to you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I would not recommend buying anything…

I would not recommend buying anything from this company I ordered something from there website a week ago and now on the day I suppose to be receiving my package I get a email that my package has just been received and I will have to wait an additional 4 days to receive what I ordered 😡 unprofessional!!!!

14 April 2026
Unprompted review
Discounttoday logo

Reply from Discounttoday

Please accept our sincerest apologies for the frustration and inconvenience caused by the delay in your delivery. We understand how disappointing it is to expect a package on a specific day only to receive notification of a change in the schedule.

We have looked into your shipment status and would like to confirm that your tracking information has been updated. You should have received a separate email with the latest tracking link, which shows the current movement of your package.

We are doing everything we can to ensure your order reaches you as quickly as possible within this new timeframe. Your feedback regarding our communication is very important to us, and we are working to improve our notification system to be more accurate.

Thank you for your patience, and we apologize again for the unprofessional experience.

Rated 5 out of 5 stars

Good price

Good price; seamlessly transaction.

1 April 2026
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Reply from Discounttoday

Thank you so much for your kind words and the 5-star rating!

We are thrilled to hear that you were happy with our pricing and that your transaction was seamless. It is always our goal to provide a smooth and efficient shopping experience for our customers.

We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

I loved the ease in ordering the coffee…

I loved the ease in ordering the coffee I wanted at discounted prices. The company shipped it true to schedule and the packaging was excellent to allow receding without any damage to product. I will order again for future ordering.

1 April 2026
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Reply from Discounttoday

Thank you so much for your wonderful review!

We are so glad to hear that you enjoyed the ordering process and that your coffee arrived on schedule and in perfect condition. We take great pride in our packaging to ensure our products reach you exactly as expected, so it's rewarding to know it made a difference.

We truly appreciate your support and look forward to fulfilling your future coffee orders!

Rated 1 out of 5 stars

I ordered a power tool from…

I ordered a power tool from DiscountToday.net and 8 days later they emailed me saying "the order has been canceled due to extended shipping time."
If shipping was taking longer then why not offer me an updated shipping option or the option to cancel instead of just cancelling my order?

I do not recommend this company unless you want to gamble wasting your time on a product that wont arive bc they offered it at a price they can't deliver.

7 April 2026
Unprompted review
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Reply from Discounttoday

Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the cancellation of your power tool order.

Our goal is always to deliver products within a reasonable timeframe. In this specific instance, we were notified of an unexpected and significant delay from our supplier that exceeded our quality standards for delivery. We made the decision to cancel the order and issue an immediate refund to ensure your funds weren't held up indefinitely for a product that did not have a clear arrival date.

However, we hear your feedback loud and clear—we should have reached out to offer you the choice to wait or upgrade shipping before taking that step. We are currently reviewing our internal protocols to ensure we provide our customers with more options and better communication in the future.

We understand your time is valuable and regret that we fell short of your expectations this time. If you decide to give us another chance in the future, please reach out to us directly, and we will do our best to ensure a much smoother experience.

Rated 5 out of 5 stars

It was great .

It was great .

1 April 2026
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Reply from Discounttoday

Thank you so much for the 5-star rating!

We are thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great prices

Great prices. Super fast shipping!!!

1 April 2026
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Reply from Discounttoday

Thank you so much for the 5-star rating!

We are delighted to hear that you were pleased with our prices and that your order arrived so quickly. Our team works hard to ensure fast shipping, so it’s wonderful to know we met your expectations.

We truly appreciate your support and look forward to seeing you again soon!

Rated 5 out of 5 stars

Cooperation Works!

Just received notice that the seller is unable to fulfill my request, due to circumstances beyond their control.

My response? Thank you very much for your diligent efforts in trying to make things right. They were in constant contact with status updates.

I will do business with them when I need a product they're selling something I need. Thanks again!

Bob

1 April 2026
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Reply from Discounttoday

Thank you for reaching out and we sincerely apologize for the lack of updates regarding your missing item.

We would like to inform you that we have already addressed this issue and sent a detailed resolution to you via email recently. Please check your inbox (and your spam/junk folder, just in case) for our previous message, as it contains the specific details regarding your replacement or refund.

If you are still unable to find our previous email, please let us know immediately, and we will resend the information right away.

Rated 5 out of 5 stars

Good price

Good price. Fast delivery

12 February 2026
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Reply from Discounttoday

Thank you so much for your kind words!

We are glad to hear that you were satisfied with our pricing and that your order arrived quickly. Providing great value and fast service is exactly what we strive for.

We appreciate your support and hope to see you again soon!

Rated 1 out of 5 stars

They waited an entire week before they…

They waited an entire week before they cancelled my order due to "extended shipping time".

23 March 2026
Unprompted review
Discounttoday logo

Reply from Discounttoday

Thank you for your feedback. We sincerely apologize for the delay in notifying you about the cancellation of your order.

Our goal is always to deliver products as quickly as possible. In this case, we spent the week coordinating with our suppliers to see if we could expedite the "extended shipping time" to meet our delivery standards. Unfortunately, once it became clear that we could not guarantee a timely delivery, we made the decision to cancel the order and issue an immediate refund so your funds would not be held up further.

We understand that waiting a week only to have the order cancelled is frustrating. We are currently working on improving our inventory and supplier communication to ensure we can provide much faster updates in the future.

We appreciate your patience and regret the inconvenience this caused.

Rated 5 out of 5 stars

The process for ordering is so easy and…

The process for ordering is so easy and the prices are great! Thank you!

5 March 2026
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Reply from Discounttoday

Thank you so much for your wonderful feedback!

We are delighted to hear that you found the ordering process easy and were pleased with our pricing. We strive to make shopping with us as smooth and affordable as possible, so it’s great to know we hit the mark for you.

We truly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

I placed my order of over $300 and they…

I placed my order of over $300 and they refuse to give me a code to have my package left at my house two days in a row. Yesterday they said they'd give me the code today and they refused to today. This company is full of thieves who just keep taking a persons hard earned money without letting them have what they actually ordered and paid for.

12 March 2026
Unprompted review
Discounttoday logo

Reply from Discounttoday

Thank you for your feedback. We sincerely apologize for the frustration and stress caused by the delivery coordination for your recent order.

Following our recent email correspondence and support assistance, we have confirmed through our carrier records that your package has now been successfully delivered.

Regarding the door code or delivery instructions: For high-value orders over $300, our carriers often implement strict security protocols to ensure the package is handed directly to the resident or left in a secure manner to prevent theft. We understand that this created a significant inconvenience for you over the past two days, and we apologize if the communication regarding these security measures was not clear.

We are glad to know that you have now received your items. We value your business and the hard-earned money you spent with us, and we are committed to improving how we handle delivery instructions for high-value shipments in the future.

Thank you for your patience while we resolved this.

Rated 5 out of 5 stars

Easy to order

Easy to order, quicker delivery than expected, good price

6 February 2026
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Reply from Discounttoday

Thank you so much for your positive review!

We are thrilled to hear that you found the ordering process easy and that your package arrived even sooner than expected. It is also great to know you were happy with the pricing. Our team works hard to balance affordability with fast, reliable service, so your feedback is truly appreciated.

We look forward to serving you again soon!

Rated 1 out of 5 stars

Increase transparency into your…

Increase transparency into your marketing and offer greater customer service. If you are going to remarket Amazon’s products then please say that you intend to do so.

5 March 2026
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Reply from Discounttoday

Thank you for reaching out and sharing your honest thoughts with us. We truly value feedback that helps us improve our communication and service standards.

We understand your concerns regarding transparency. As a retail provider, we utilize a variety of supply chain partners and fulfillment networks to ensure we can offer the most competitive prices and reliable shipping speeds to our customers. We realize that the way an order is fulfilled can sometimes be unexpected, and we take your suggestion to be more explicit about our processes very seriously.

We are currently reviewing our website and order communications to better clarify how our fulfillment model works. Our goal is to ensure every customer feels fully informed from the moment they place an order until it arrives at their door.

Additionally, we are committed to enhancing our customer service experience to be more responsive and helpful. Thank you for holding us to a high standard and helping us identify areas where we can grow.

We appreciate your business and hope to provide you with a more seamless experience in the future.

Rated 1 out of 5 stars

TOTALLY BOGUS SITE

TOTALLY BOGUS SITE, STAY AWAY. I wish I would have read the reviews FIRST. I guess the price of the product I wanted was too good to be true. They "processed" my order and canceled it 5 days later. Let's see if they refund my money...

1 March 2026
Unprompted review
Discounttoday logo

Reply from Discounttoday

Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment caused by the cancellation of your recent order.

Our goal is always to provide high-quality products at competitive prices. In this instance, we encountered an unexpected inventory issue during the five days your order was processing that prevented us from fulfilling the item at the standard we require. We understand that waiting several days only to have an order cancelled is a poor experience, and we are working closely with our fulfillment team to identify these issues much sooner.

Regarding your payment, we want to assure you that a full refund was initiated immediately upon cancellation. Depending on your financial institution, the funds typically appear back in your account within 3–5 business days.

We understand your skepticism and regret that we didn't meet your expectations this time. We are committed to improving our inventory accuracy to ensure our offers remain both "true" and deliverable for our customers.

Rated 5 out of 5 stars
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Reply from Discounttoday

Thank you so much for the 5-star review! We’re thrilled to hear that you were satisfied with our pricing and that your order arrived right on time. We look forward to serving you again soon!

Rated 5 out of 5 stars

Dan's ink…

I received the ink I ordered quickly but, the driver who delivered it almost didn't give it to me because I was unable to repeat some code numbers to release the delivery to me.

12 February 2026
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Reply from Discounttoday

Thank you for your feedback! We’re glad to hear your ink arrived quickly and in good condition.

We sincerely apologize for the confusion during delivery. For certain high-value or essential items, our carriers use a "secure release code" to ensure the package reaches the correct person and isn't misdelivered or stolen.

We appreciate your patience with this security step, and we'll work on making sure these instructions are clearer in our shipping emails for your future orders. Thank you for choosing us!

Rated 5 out of 5 stars
Discounttoday logo

Reply from Discounttoday

We appreciate your feedback! It’s great to know our service and delivery speed met your expectations. Thank you for choosing us, and we look forward to serving you again soon!

Rated 1 out of 5 stars

The item did not come with a case as it…

The item did not come with a case as it does with Amazon. It arrived late and was not accepted as a return.

12 February 2026
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Reply from Discounttoday

We sincerely apologize for the frustration regarding your order and the delivery delay. We strive to provide the most competitive pricing, which sometimes means our product configurations or packaging may differ from other platforms like Amazon. We aim to list all included components clearly in our product description to ensure accuracy.

Regarding our return policy, we maintain a strict "no returns" policy unless the item is incorrect or damaged to keep our prices as low as possible for all customers. We truly value your feedback and will use it to improve our service and listing clarity moving forward.

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