Direct Security Reviews 81

Reece was very pleasant young man . Very thorough and explained everything well. Thanks

We have used Direct Security at one of our work sites for a number of years and they have always been very responsive, helpful and professional. We recently upgraded our alarm at another site with Direct Security and again they were incredibly helpful. I would have no hesitation in recommending them.

The engineers who make the annual visits are always good. Today Reece was the engineer and he was polite, helpful in his explanations and was quick and efficient.
Regarding booking the annual visits - I would prefer to be able to book a slot for a two hour time frame rather than a whole morning or afternoon as it would reduce the amount of time waiting at home for the visit.

Engineer was friendly, professional and explained every step involved in the maintenance visit.

We were very impressed with Reece who came today to do the maintenance on our alarm system. Very informative explained everything he was doing. Very quick too. Also very impressed because he took off his shoes when entering the house. Thank you Reece

Been with direct security for over ten years. Always great service. Reece our engineer this year (annual maintenance) was polite, efficient, and quick - excellent customer service thank you!

Reece came to service our alarm today. He was very clear with what he needed to do and any disturbances we may have in the time he was in the building. Great service 🙏🏼

I was very impressed with Reece who came to do the maintenance service on our alarm on Friday. He arrived on time, was very polite and explained clearly what would be done in the appointment and any potential problems there might be.

I had new alarm boxes fitted outside and service of system. I like the option of the additional features available on a possible upgrade from Direct Security. Good efficient service!

We were fortunate to have Simon, the engineer, visit our three sites to upgrade our intruder alarm system. Simon's professionalism and determination to get the job done were truly commendable. His extensive knowledge and clear explanations of each new device in the upgrade were invaluable. Simon is undeniably a tremendous asset to Direct Security.

Just had our annual alarm maintenance carried out by the very friendly Reece! Super efficient, took care and very happy to explain things to me.

We had Reece come out to service our alarm. Reece was very polite and efficient.

Just had an alarm upgrade. Simon was our engineer and he was very efficient & informative. He was a very clean and tidy worker and explained the operation of the new alarm system very clearly.

Reece came to service our alarm today . He did an excellent, thorough job and was extremely polite and friendly.

I have been a client of Direct Security for a few years now and have always found them to be very helpful. Reece came earlier to service my alarm system and he was very polite, efficient and knowledgable!

I was offered an appointment for the same day and Reece arrived within the hour. He serviced the alarm promptly, told me what was required and was professional throughout.

Thank you for a professional service. Your engineer, Reece, arrived on time, explained clearly what today’s service involved and what he would be doing. A polite and efficient experience. I highly recommend Direct Alarms

We had a lovely young man do our alarm today very polite and helpful address 30 gwendolen ave sw156eh

Reece was very polite and thorough! Thank you!

Reece came to service alarm system today.

Polite, considerate and soon sussed out how to test our old alarm system.

Talked me what he was doing. Step by step.

Great service