Direct Courier Solutions Reviews 77

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

THIS WAS OUR FIRST TIME USING D C S. WE FOUUND THE STAFF VERY HELPFUL THE BOOKING PROCESS WAS VERY CLEAR AND EASY THE DELIVERY SERVICE WAS FIRST CLASS wE WILL CERTAINLY USE THEM AGAIN WHEN NEEDED

Rated 5 out of 5 stars

Mike arranged for 3 deliveries to Scotland on our behalf. It went really smoothly and our customer came back to us to say how well it went and he would recommend to others. Mike and his team including... See more

Company replied

Rated 5 out of 5 stars

A great experience - picked up on a Sunday afternoon from London and in Edinburgh the next morning. Direct check in on the mobile and really responsive. All clear and will use again.

Rated 5 out of 5 stars

Excellent company. So easy to book and so efficient. I was very nervous as I was having precious jewellery delivered and I was completely reassured by Aimee who was so helpful and lovely over the phon... See more

Company replied

Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Logistics Service

Written by the company

Direct Courier Solutions, based in Blackburn, North West England, is an independent national logistics provider with over 20 years of industry experience. We specialise in connecting people with the courier services they need, offering haulage vehicles, same-day couriers and overnight deliveries across the UK, Europe, and globally. In response to our growing customer base, we've recently expanded our fleet and updated our in-house technology to enhance the efficiency of our logistics services. Our focus on customer feedback has earned us a reputation as a reliable and trustworthy courier service, fostering long-term relationships with our clients. For assistance with your logistics requirements, whether it's urgent deliveries, same-day shipments, overnight service, or handling parcels to pallets, call us today. We are committed to providing practical solutions without unnecessary embellishments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars

FIRST CLASS

THIS WAS OUR FIRST TIME USING D C S. WE FOUUND THE STAFF VERY HELPFUL THE BOOKING PROCESS WAS VERY CLEAR AND EASY THE DELIVERY SERVICE WAS FIRST CLASS
wE WILL CERTAINLY USE THEM AGAIN WHEN NEEDED

23 January 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience - picked up on a Sunday afternoon from London and in Edinburgh the next morning. Direct check in on the mobile and really responsive. All clear and will use again.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

The highest standard of customer service

I called out of office hours, my inquiry was fully understood and managed efficiently.
I had a challenge with admin of the transaction and Direct Courier Solutions found a way to resolve that as well.
They completely diffused a stressful and challenging situation and took care of what was requested.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Needed a car seat shipped from the Scottish borders down to central England. These guys were brilliant, very helpful always on the end of the phone. Picked up next day and delivered the day after, couldn't be happier.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Service - wouldn't hesitate to use again

Mike arranged for 3 deliveries to Scotland on our behalf. It went really smoothly and our customer came back to us to say how well it went and he would recommend to others. Mike and his team including the driver are very efficient and friendly. The website is a really useful tool, updating you when goods have been collected,delivered and showing PODS. Would definitely use again as it is rare these days to find such a reliable and easy to use company. Thank you!

4 August 2025
Unprompted review
Direct Courier Solutions logo

Reply from Direct Courier Solutions

Thanks for taking the time to leave us such a great review Claire, we really appreciate it and look forward to working with you again soon.

Rated 5 out of 5 stars

Excellent company

Excellent company. So easy to book and so efficient. I was very nervous as I was having precious jewellery delivered and I was completely reassured by Aimee who was so helpful and lovely over the phone. I could track my parcel the entire time and the delivery driver was so friendly. I couldn't recommend this company more highly. Just brilliant.

13 July 2025
Unprompted review
Direct Courier Solutions logo

Reply from Direct Courier Solutions

Thank you so much for the great review!
We're really pleased we were able to help and glad you had a positive experience with us. If you ever need support with courier services in the future, we’d be more than happy to assist.

Rated 5 out of 5 stars

It was great that I booked a courier…

It was great that I booked a courier about 7pm & the consignment was delivered the following day The consignment was picked up & delivered in prime condition within the time slots arranged
The courier was polite, friendly & brought my 3m cills into the Hse carefully.
I liked the updates of when the items were picked up & their travel to destination
The courier made contact as per instructions with the after sales team & the items were sourced easily

18 June 2025
Unprompted review
Direct Courier Solutions logo

Reply from Direct Courier Solutions

Thank you so much for your detailed review, we really appreciate you taking the time to share your experience.

It’s great to hear that everything ran smoothly from booking through to delivery, and that your items arrived safely and on time. We’re especially pleased our courier made a positive impression and handled your consignment with care and glad the updates and communication throughout the journey were helpful

If there’s anything you need in the future, we’ll be more than happy to help again.
We take it personally.

Rated 5 out of 5 stars

Many thanks to Ammie for all her help…

Many thanks to Ammie for all her help organising the pick up for my parcels. Really helpful and patient.
Being a silver surfer she made things very easy in organising everything.
Steve
South Shields

11 April 2025
Unprompted review
Direct Courier Solutions logo

Reply from Direct Courier Solutions

Hi Steve,
Thank you so much for your kind words! We’re really pleased to hear that Aimee was able to make the process smooth and stress-free for you it’s great to hear her support made all the difference.
If you ever need help again, don’t hesitate to get in touch, we’ll be more than happy to assist.
We take it personally.

Rated 5 out of 5 stars

Excellent Courier Company.…

From start to delivery this courier company gave a really excellent service. It was particularly good to be able to communicate by phone and email with a representative from the sales team who was very helpful.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Really friendly team to work with

Really friendly team to work with, trys hard to make sure everything runs smoothly. Mike ( on the phone) explained how it would work, as id never used this service before. Mark ( the driver) was really helpful, on time and happy in his work. Overall a pleasent experience, and a company i would most certainly use again

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

What a fantastic company, needed a sofa picking up. The staff couldn't of been more helpful and the delivery driver arrived exactly on time. Cannot recommend them highly enough.

24 February 2025
Unprompted review
Direct Courier Solutions logo

Reply from Direct Courier Solutions

Thank you for taking the time to leave feedback Steve, we really do appreciate it. We're pleased we were able to assist you and thanks for the 5 stars! We hope to hear from you again.

Rated 5 out of 5 stars

Decent company

I gave them a bad review today. After that I called them and have a talk with one of their managers. That talk made me to realise it wasn't their fault. When you made a mistake you need to have the bone admitting it.
So, our talk was very professional, so in conclusion I believe it's a decent company trying to do their living in the crazy world we live today.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

They went above and beyond to help us!!!

So happy with this amazing service!!! The kind lady who took our call went out of her way to find a driver who could help us immediately. We had lost our car keys and were 3 hours from home. She arranged for a driver to pick up our spare set from home within minutes of our call and drive 3 hours non-stop to where we were staying!!! Our highest recommendations!!!

15 October 2024
Unprompted review
Rated 5 out of 5 stars

A very reliable company with great…

A very reliable company with great prices who have successfully completed all my deliveries. I ship guitars and they have always arrived at their destination next day, and most importantly undamaged!
Thanks DCS
Mick

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Easy to deal with and reasonable charge

This company were easy to deal with. Their staff are super efficient and courteous. They transported a mobility scooter for me from Cumbria to West Sussex at a very reasonable price. I would highly recommend them.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Needed 4 items moving super urgently…

Needed 4 items moving super urgently and DCS were first class from start to finish. Aimee was brilliant to deal with and they have a system that keeps you notified every step along the way from departure to delivery.

7 February 2024
Unprompted review

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