Ordered a sterling silver necklace from them with 4 names on a heart. Was unimpressed with engraving when received as could only just read names . Wore a few times before necklace started to tarnish a... See more
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Company details
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Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...
Contact info
30 N Gould St Ste R, Sheridan, 82801, Wyoming, United States
- +1 307 217 8059
- support@diamofy.com
- diamofy.com
Replied to 2% of negative reviews
Typically replies within 24 hours
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Order not received
I placed an order early June 2025 and I have not received anything to date. I have also emailed the company to provide me with an update on my order or a refund and have not had any reply.
I would not recommend anyone orders from this company.
Not happy with item
Ordered on 30/6 , arrived finally in 18/7, after emailing a few times with no reply at all . Disappointed , not silver colour as per photo more like a pewter colour the chain , the heart was bit better . Should have been advised that 5 rings look silly on the heart as one stuck the top. If not smaller circles should be used for names when more than 4 needed or asked for . The engraving is on them but very hard to see as well . The heart isn’t joined at the top wither ? . Looks very cheap really I think , wouldn’t order again . Not very happy with purchase at all .
Heart bead necklace
Little disappointed with this necklace. Whilst it looks lovely and solid, the engraving on the beads is very poor and you have to look with a magnifying glass to see the names! Pointless really, so I won’t be repurchasing any items from here again
Urgent
Urgent: Order #199264 – Request for Update or Refund
Dear Diamofy Customer Service,
I hope this message finds you well. I am writing to follow up on my recent order (Order #199264), placed on July 1, 2025, for the Charming Heart Necklace with Engraved Beads (Gold) with the following customizations:
Bead 1: Fatema
Bead 2: Hasan
Bead 3: Khan
Since placing the order, I have not received any updates regarding shipping or delivery. I have also tried to get in touch but have not received any response from your team, which is disappointing.
Please understand that I need this item as soon as possible. If my order cannot be fulfilled immediately, I kindly request a full refund. I would appreciate it if you could look into this matter urgently and provide a clear update.
Thank you for your attention. I look forward to your prompt response.
Kind regards,
Mashkur
Grey Metal Badly Made
Item arrived in a timely manor as i ordered it in plenty of time . Item Is Grey Not Silver Badly made cant see the names and the heart is not joined up , i have emailed customer service if they do not reply then i will contact my credit card company and see what they can do .
The necklace is beautiful and it means…
The necklace is beautiful and it means alot to the wife she loves it thank you quality is excellent 👌
Quality
This will be my honest review for one of the best everyday jewellery purchased for myself.
I purchased the engraved drop pendant gold colour in April 2023, and have been wearing it every day since then. Its been 2 years now, and the colour is as good as new, i even wear it when i shower(too lazy to take it off) and it hasn't tarnished. Superb quality for the price. Best alternative to everyday real gold jewellery. Highly recommend

Reply from Diamofy
The necklace is beautiful with my…
The necklace is beautiful with my children’s names on so impressed with it thank you

Reply from Diamofy
Lovely and great value and variety
Great product and service delivery update will be recommending to friends

Reply from Diamofy
I ordered a personalised necklace in…
I ordered a personalised necklace in rose gold and after 5 weeks the colour wore around the pendant. I emailed them about it and they were so helpful and sent out a new necklace and apologised for this happening they also insisted that this was a one off and that it wouldn’t happen again. So far the new necklace has been fine.

Reply from Diamofy
They responded to my inquiry in a…
They responded to my inquiry in a timely manner. They were very helpful and my necklace is beautiful.
I have received only half of my order. The one I received, I have to say that I am very pleased with it. I have contacted the company about the rest, but heard nothing back.
I have only received half of my order! I ordered two items, and received one of them, fairly promptly. What I have received, I am really pleased with. However, I can't seem to get them let me know where the other item is. I have entered my order number on the tracking and it doesn't give any information.
Last week I bought a necklace from a…
Last week I bought a necklace from a company called Diamofy. I got a quality product for less money. I am very happy to be able to buy from their online platform. I want to buy more different products from them. Thank you Diamofy.
I purchased a necklace a few weeks ago.
I purchased a necklace a few weeks ago.
I received a receipt number. However never received a tracking number.
It is past the expected delivery date. I have emailed a numerous times regarding the tracking and the status of my purchase with absolutely no reply from Diamofy.
Absolute scam! Never entertain a purchase from this website.
Item as described and delivery not…
Item as described and delivery not waiting too long
Ordered a necklace before Christmas…
Ordered a necklace before Christmas didn't arrive was asked if I still wanted the necklace or a refund opted for a refund still not got anything
Scam! 0/10
I would give 0 stars if I could.
I purchased a necklace a few weeks ago.
I received a receipt number. However never received a tracking number.
It is past the expected delivery date. I have emailed a numerous times regarding the tracking and the status of my purchase with absolutely no reply from Diamofy.
Absolute scam! Never entertain a purchase from this website.
Shame on you Diamofy.
Another who has received nothing !
Another who has received nothing !
No bracelet , no communication !
Purchased to have my 4 children’s names together including my deceased eldest .
Avoid !
Should come with a magnifying glass 🔍
Arrived but the writing is so small, defies the point of having a necklace with your loved ones names on it if you need a magnifying glass to see them! I have emailed but no response. Very disappointed 😞
I am so disappointed and upset
I am so disappointed and upset ! I ordered a necklace on the 16th December.I was so exited to give a gift to my sister for her birthday which has already been a month ago. I have emailed them and tried calling them and got no answer back I am honestly disappointed. Do not order order from this company it’s an actual scam!
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