Diamofy Reviews 230

Still waiting for a refund from this company .
Awful necklace sent out cheap looking and certainly not worth the money .
Was told a refund would be sent out but still not received it.
Please do not buy from this company .

Don’t do it. Received a cheap piece of metal.
Customer service is non existent!

What an amazing company. After ordering a beautiful ring from them, it was delivered but unfortunately the courier left it hanging out of my letterbox and being so close to the road I think somebody swiped it. After checking in with Diamofy, they immediately said they would send a replacement, which they did but, alas, this one was lost in transit. They were very concerned that I hadn't received my order and insisted they send out another with a few precautions in place. It arrived today and it really is so beautiful the picture doesn't do it justice. So, to say that I'm over the moon with my purchase would be an understatement, I love it.
Diamofy's customer service is absolute, they really care about the service they provide and i 200% recommend them to anyone looking to buy an inexpensive jewellery piece.

Ordered on october 16th, just got an email that the order has been recieved. Nothing after that. I am still waiting on a response on order update. Have sent them couple of emails, tried calling multiple times on both US and UK numbers. No response. This is a shady business. Stay away.

Order #200151
I ordered a necklace for my sister with the names of her grandchildren engraved on beads. The necklace received was a MESS! It was completely discolored and illegible. I wish I could forward a picture of it! I complained and was assured multiple times that a replacement would be provided. It was not! So my order was a complete WASTE OF MONEY!

SCAM……
Do not buy. Not received my goods. Had an email today to say my order has been delivered. I placed the order back early Sept. Said 5-7 working days. Do not waste your money. I received the necklace today, quality is terrible, nothing like the photo online. Requested a refund. Avoid this company.

I ordered a heart necklace with names. The one on instagram looked lovely. The one I eventually received didn’t! I contacted them and they eventually contacted me to say they would replace it and apologised. Needless to say, despite them telling me the new one had been dispatched, I didn’t receive it! Save your money and don’t buy. First placed my order in July, now mid October!

The picture of the necklace looked as if it was a lot bigger than ia lot bigger than it was .
You can't read the engraved names on heart .
I shall be asking for refund

DO NOT ORDER FROM THIS COMPANY. The item I ordered came fine. But the quality felt like a light weight plastic instead of a metal heart pendant. When I wanted a refund I was told it was sent and to allow 7-10 business days. Well it’s been a month. Hit and miss with replies from them. I’m assuming now it’s not coming!!! Don’t waste your money. Same item can be found on Temu at a fraction on the price if you are prepared for tat!!!

AVOID AVOID AVOID
Ordered a necklace on the 30th July still waiting sent numerous emails to be told it's on its way how they can treat customers in this way then the cheek of them to send me a 30% off code stick that where the sun doesn't shine im gonna put a claim back through the bank

Ordered a necklace which took over the time to come. Was satisfied with purchase. But after 1 week it all faded. I sent photos as evidence and was promised a new necklace. Would never use them again and advise anyone else to. Ive asked for a refund to be told its on its way. Still not received anything.

Do not buy from this company. Necklace purchased with names engraved so small they were illegible so complained and promised a replacement that never turned up and now not replying to emails. Can't believe given the reviews here they are still in business.

Great product, better than I expected. Personalised necklace is absolutely gorgeous and fantastic quality for the price. Good communication. Definitely use again.

This company should be closed down immediately. Ordered necklace on 17/8 with 3-5 workings days delivery.
Still not received it after 13 days. Asked for money back and cancel order but just appear to ignore you

Ordered a heart necklace with a name, it was delivered without the engraving.
Tried contacting via email initially which was never answered, so used FB messenger, 1st messaged got a reply to send photographs, which I did, but nothing since despite several further messages (which have been read and ignored) and further emails

2 payments were taken from
my mastercard. No confirmation of order & have had no communication whatsoever. They do not reply! Do not use this company!

I placed an order on 28th June, I still haven’t received my bracelet, they reply occasionally and say it’s in transit and I will receive it 3-5 days, I have repeatedly asked for a refund but nobody replies. Don’t use this company, their customer service is diabolical.

I ordered a name necklace on 12th July, it's been over a month, they took my money and sent me an order confirmation email and nothing since, I have emailed them asking about my order, I have messaged them on Facebook and had no replies what so ever, it us the 15th August today and still nothing

I paid for a necklace with 5 engraved beads. When I received it there was no engraving with the names. 5 plain beads. False advertising. You cannot get through to their customer service number. It is not manned by anyone. I called the overseas number it is not in service. What a hoax.