Excellent professional service from a good local cycle shop. Good communication from online staff. Only downside is more TNT than the shop, but when I spend £1700 I really expect free postage, yes I... See more
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See what reviewers are saying
Bought Genesis carbon forks, £50 less than anywhere else. Good communications and delivered by TNT, two working days after ordering. Parcel left exactly where I asked them to leave it whilst I was not... See more
My sons electric scooter arrived after just 3 days, he was so happy with it but disappointed it arrived scratched. After emailing Soanes a partial refund was offered which my son accepted. Communicat... See more
These guys are great. They've looked after our family's MTBs for a few years and always give good service. Recently had to swap out a shifter they had fitted previously which inexplicably broke after... See more
Company details
Written by the company
Soanes Cycles is a family run cycling shop based in Colyton, Devon. Established over 100 years ago. We sell all types of new & used bikes.
Contact info
Soanes Cycles, EX24 6JX, Colyton, United Kingdom
- 01297552308
- soanes@devoncycles.co.uk
- devoncycles.co.uk
No history of asking for reviews
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Brilliant
Not only, did Soanes have what I think might have been the only Marin Fairfax XL available in the UK.
But also, delivery was seriously quick.
Great bike great service!
Thanks for excellent service
Thanks for excellent service, quicker than advertised delivery and a brilliant price.
Great communication and delivery was…
Great communication and delivery was provided on time , thank you
Great communication
Great communication, very helpful and prompt delivery. Would recommend.
Impressed with the service and extra…
Impressed with the service and extra quick delivery.
Bike was easy to build. Highly recommend!
Excellent professional service from a…
Excellent professional service from a good local cycle shop. Good communication from online staff.
Only downside is more TNT than the shop, but when I spend £1700 I really expect free postage, yes I was up near Aberdeen but they class this as 'not mainland! Check your geography! Apart from that happy purchase!
Excellent Service
Super easy on line service. Bike arrived in perfect condition and full wrapped, no complaints. Great service thus far. FYI - hard to even find a decent bike in stock but to pick up a Marin San Quentin at this price point was amazing
Brilliant Service!
I had a great experience with Soanes Cycles! Easy to order and the delivery was super quick and only took 2 days! Also their customer service is incredible and got an answer to my query within an hour and all resolved same day. If you’re looking anything cycle related these are the guys to come to.
Returned item.
All thought I had to return the item, the seller refunded me very quickly. Happy with the service.
Excellent service
Excellent service. Called to check availability and a few other points, got to speak to a really helpful/knowledgable person. Placed order on basis of 3-5 day delivery, and the bike was with me in 43hrs, on the other side of the country. Well packed and good tracking of delivery.
High quality service
After seeking this bike for some time and seeing it online for sale, I immediately phoned to confirm stock and completed my purchase online from there.
Purchased on a Tuesday and delivered on the Thursday 2 days later.
Brilliant service and can now fully enjoy my new bike for the bank holiday weekend.
Top stuff team
Superb service
Superb service, fast delivery, well packaged bike, great communication during buying process. Highly recommended.
Soanes Cycles were brilliant
Soanes Cycles were brilliant. I was let down by another supplier who sold me a bike that wasn't in stock. Shame I hadn't known about Soanes the first time as they were brilliant. highly recommend.
Prompt delivery of a bike part I…
Prompt delivery of a bike part I previously had trouble sourcing elsewhere. Came with appropriate cabling and parts.
Robust packaging.
Good service / quick delivery
I found an online listing for a specific requirement I had for a pair of Shimano Tiagra 10 speed hydraulic shifter / caliper disc brake kits for my Giant Defy. I ordered there and then receiving a confirmation of the order.
The items were confirmed as despatched within 24 hours of my order and arrived within a few days. They were well packaged and the communication regarding the order and despatch was excellent. Highly recommended supplier, will keep Soanes Cycles on my preferred list.
Friendly and clear advice given from…
Friendly and clear advice given from shop before placing the order Clear advert, product came quickly.
Very speedy service
Very speedy service. Ordered Sunday afternoon. Received Tuesday morning.
Bike exactly as described and good…
Bike exactly as described and good follow up support too
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