Deefocus Reviews 138

'Furry Tail of New York'
Deefocus Scammed me immediately: curiosity had me clicking on checkout which immediately triggered an order learnt of by an almost immediate notification of order from PayPal.com. And reflected 10 minutes later by Deefocus.com order carrying a 40% increase in item cost that any reasonable potential buyer would immediately excercise the choice to not buy, but which the use of the checkout button to trigger order unlawfully removes from browsing curious or potential buyer. Order details from PayPal.com received 10 minutes to midnight of Christmas Eve with Deefocus order timed 1 minute past midnight into Christmas Day GMT, 7.01 Eastern Time: : a furry rat's tail of New York indeed.
Ian T Hinchey hitime.co.uk
PayPal.com has since refunded the inflated cost in full, and I hold Deefocus property awaiting their informing me as to when their paid-for courier will be picking up their property, if it is valuable enough for them to spend the usd equivalent of £9.99 to get it returned, that is.

Awful- ordered and after not receiving a shipping link after a week (advertised as within 24 hours) contacte theme they rolm me my address was wrong so they hadn't been able to ship. Hadn't bothered to contact me to tell me this though. Tried to cancel the order and magically they'd now been dispatched. After 3 weeks of chasing backwards and forwards they finally arrived and honestly I whish they hadn't. What an ugly pair of glasses they look cheap and nasty and don't improve vision whatsoever. Turned the pathetically fiddly knobs all the way both ways and nothing changed at all. Absolute piece of garbage. Contacted them within an hour of them finally being delivered and have so far been offered 30% and 60% discount to keep them. Can't seem to get it through to them that keeping them is a waste as they are not fit for purpose. Raising a fraud claim with my bank as we speak.

Thanks folks. I came verrrrrry close to 'biting' on this one. Trustpilot to the rescue!

I came across this company and their products on Amazon and was very intrigued as my partner is constantly swapping between glasses. On visiting their rather swanky website I was surprised to read that Deefocus are very clear that their products are not available on Amazon, which was a surprise as one swipe of my screen and oh yes they are. No surprise then that this made me question hitting the yes please to 50% off my purchase to the silent tune of count down clock ticking away at the bottom of the screen. Apparently I only had 5 mins left on a January offer (today being the 4th) so off I toddled to trusted Trustpilot. THANK YOU to all those that have posted in confirming that my fears were indeed founded before they became nightmares. Sounds like you lovely people have saved me a fortune in both money and stress and I am very grateful for that and goes to show the great work that Trustpilot can do.

I owned a pair of these, which lasted a few minutes before the adjusting screws broke ( plastic). The construction is poor, and they didn’t even work satisfactrorly.

A Real scam!!!. Many Thanks for those people who wrote the reviews.
I nearly bought them. But decided to look at genuine reviews. That has saved me lots of hassle and my hard earned money.

I feel bad for all the people that ordered this garbage. This product comes from Communist China or other countries in southeast Asia that are owned by Chinese companies. I can't help repeating that any product that you pay for that you are not familiar with you must use your credit card. Credit card companies are familiar with these scams , and after about a week, your account will be credited. The people that run these scams know that China has no laws against these scams. Other countries like the U.S. and Great Britain would throw these people in prison. Unfortunately scams and dishonesty have become wide spread. Don't let them wear you down and give up. Remember, always use a credit card.

Website misleading, thought the glasses were going to cost £49,99 instead the company tried to take £147 from our credit card, fortunately our bank on not recognising this as our usual spend declined the payment. Certainly wouldn't recommend them to anyone.

Wow, thanks for all the great alert reviews. I almost hit the buy button but decided to read these reviews. Most likely these reviews saved me a lot of time and energy. It's too bad scams like this persist on the web. Kudos to all of you that took the time to write about your experience.

Poor construction has the pair I received not working straight out of the box. Dial to adjust one side of the lenses does not function. These cheap, plastic abominations are only suitable for use by the snowperson my kids built in the front yard. I must have been drunk to even fantasize that these would work as advertised. I want my money back, but I know better than to go down that rabbit hole.

Prior to purchase read reviews and decided NO FOR ME.

Note: There are other sites offering the same type of glasses. If you google it, and might be the same scam.

((( Alert to all ))) -- check out on you tube titled:
( You tube scam ads exposed! no gas electric plasma torch! ) -- Commentary by nothin but gadgets

Fyi update -- Just ran across a yahoo ad of a blow torch lighter.

Item called blazara, as it follows the same scam tactics mentioned in the youtube video.

By nothin but gadgets ( same scam 2.0 )

Note: If you want one then google it for 80% discount less then the dealer price.

Explains exactly the marketing tactics that is being used on us on these scams.

Five factors used for scamming consumers in the you tube video explained. 1: wow 2: secret 3: crowd 4: urgency 5: greed

After watching this you tube video, as it confirms and supports my title on this post.

That a firm can use different names to do shady business on the same product.

Still making profits, while consumers giving bad reviews, requesting and getting a refund on their purchases of a product.

If I could put minus 100 stars I would. Total scam from Lithuania. As others have said, I ordered one pair as my eyesight is crap. It then gave option to change the order for 2 pairs at the same price for one. As I'd already put my PayPal info in, as soon as I pressed add to basket ( for the deal) it didn't give me an option to review the order. So then they charged me £139 for 3 pairs and double shipping! As soon as I saw this, within minutes I requested to cancel through PayPal and the company's support email and literally 12 minutes later it said dispatched. 12 minutes!? That's impossible. I've opened a case with PayPal who are helping me, but the extra money they took without my authorisation was Xmas money. PayPal shouldn't associate themselves with known fraudulent sites and they have a duty of care for users. Hopefully they will cover this but I have to wait 10 days. 3 days before Xmas. I'm heartbroken. Also as an added bones, they somehow set up future authorised payments on my PayPal. I've cancelled this and had to change my password in the process. I suggest you check with your bank or PayPal to cancel this access. It's a real shame as so many low income people would love glasses that they can adjust, as cost effective, but they are ripping us all off. Anyway forget trying to contact them. Go through your payment issuer.

I should have done a research before that I ordered this low construction low quality glasses beside been over priced they don't adjust or focus as they claim, not matter what I do they don't improve vision everything is all blurry? a set of reading glasses do better people please don't fall victim as I did they don't work

Like to thank the people who have taken the time to alert people to the shoddy overpriced claims if Deefocus glasses ...I consider myself pretty aware but admit I was prepared to give them a go until reading Trust Pilot reviews ,thanks folks

I recently purchased a pair of Deefocus adjustable glasses. They are poor quality, uncomfortable to wear, difficult to adjust, and even when adjusted give poor vision. I have tried six times to contact the company by e-mail for a full refund, but every time it comes up with Mail Delivery Service Failure. A dreadful product and company.

This review is based upon my 90-year old mother’s experience of ordering from this company.
Mum watched an advert on YouTube for “Self-Adjusting Eye-Glasses”. Shortly afterwards, Google emailed her a link to the Deefocus website.
She intended only to purchase a single pair (“Starter Pack”) for £34.99. However, after she had entered her card details, 2 additional glasses and extended warantees somehow crept into her basket.
Two days later, she was astonished to discover £160.89 debited from her bank account. She contacted DeeFocus support to let them know of their error and cancelled the order. But they simply ignored her request.
Her package arrived one week after the order was placed. It contained 3 pairs of spectacles and a few lens cloths.
I inspected the items. The “Self-Adjusting spectacles” are of obviously poor quality. I can’t imagine anyone finding these satisfactory.
Subsequently, I discovered a similar (perhaps identical) product marketed on Amazon (“Katslyn Deefocus”) for £8.49 with a 2-Star rating. Personally, I would not have thought they were worth even that much.
Mum then tried to engage with the return procedure. It’s tricky - you can’t simply reply to previous emails. If you do, you just get an auto reply with a boilerplate message. You’ve got to write a completely new email, having to re-iterate in all the previous details.
Finally we got a reply. They give you a choice: you can get a 100% refund, but you need to cover all postage costs. Or you can keep the goods and get an immediate 50% refund (which still leaves the unit costs of the spectacles 100% higher than Amazon). The weblink for both options contains an empty T&C link - I don’t believe either option would actually result in a refund.
(NB. If goods are “unsolicited” - as the extra spectacles were - it seems unreasonable for the unwilling recipient to be expected to pay for return postage. Check out “Unsolicited Goods” on the Citizens Advice website.)
In the end, we contacted Mum’s bank to report the £160.89 as a suspected fraudulent transaction. Nationwide were super-helpful, and mentioned that the vendor had already tried to make 2 further (unauthorised) debits against Mum’s account. The card has now been cancelled, and the vendor has been blocked from making further debits against Mum’s account.

Summary: avoid DeeFocus like the plague.

Just want you to know I'm very thankful for your candid reviews. The product looks awesome. If it does what it claims I'm on board. Ninety six percent give it a 1 star.
I think that explains it all. Thank you all for taking the time.

Product does not work, blurry and not perfect vision. Actually worse when trying these.

Like many others who've posted here, I did not like the product and returned it following their instructions. They refuse to refund me, saying it was too late. Well they didn't respond and didn't refund me, that is why it is too late. This is a rip off and I wish I'd researched this company before buying.
HORRIBLE PEOPLE AND A RIP OFF