I’ve been using ddownload.com for a while now, and I’m really impressed with the speed and reliability. The downloads are always fast, and I’ve never had any issues with files or broken links. The int... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using ddownload.com for quite some time now, and I’m truly impressed! 🌟 The service works incredibly fast, and downloading files is absolutely hassle-free. Everything is clear and easy... See more
In principle, DDownload can be used every day. However, there are also restrictions that reduce traffic. The daily limit could be increased slightly. If you want to pay annually and remain anon... See more
Overall, I’m very satisfied. Since the hard drive replacement, I haven’t encountered any issues. Unfortunately, the download speed has dropped to around 5 MB/s over the past three months, whereas I pr... See more
Company details
Written by the company
DDownload is a fast, secure, and affordable cloud service for online storage, remote backups, and high-speed downloads. With DDownload Premium, users benefit from instant file access, 200 GB daily download volume (6000 GB/month), parallel downloads, and no speed limits – all at a great price. We support most download managers and ensure fast delivery worldwide. Whether you need to store, share, or download large files, DDownload is your reliable solution. Trusted by thousands of users, our service focuses on performance, privacy, and simplicity. Start with a free account or upgrade to Premium anytime. We value every review and appreciate your honest feedback to help us improve. Leave your rating today and experience the power of truly unlimited downloads.
Contact info
183 Queen's Road Central, Hong Kong, Hong Kong, Hong Kong
- +85281930311
- info@ddownload.com
- ddownload.com
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 38% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service received is as promoted
Service received is as promoted. I had issues with my ISP limiting the bandwidth when connecting, but thet wasn't DDownload's fault. Great customer service.
14 January 2026
Unprompted review
The platformGreat value and reliable service offers excellent…
The platform offers excellent price-performance — reliable, consistent, and absolutely worth the cost. One thing people should know: there are often very attractive promotions for annual access, which make it even more affordable. Definitely worth keeping an eye out for those!
14 January 2026
Unprompted review
Steady fast speed
14 January 2026
Unprompted review
Invoice for purchase now available - after 2 mails and this review
I purchased a yearly subscription, to use the service for business purposes. After 2 mails and this review being a 1-star review initially, I received a reply and access to the invoice. With this reaction, I am now very happy, especially as the technical performance of the service is pretty good.
2 January 2026
Unprompted review
Reply from DDOWNLOAD
Dear Wolfgang Schmolke,
Thank you for reaching out, and we sincerely apologize for the delayed response. We understand how important a proper invoice is for accounting purposes, especially when using our service for business.
We are happy to inform you that as of yesterday, invoices are now available directly through your user dashboard.
You can download your invoice by following these steps:
1) Log in to your account
2) Go to Dashboard
3) Scroll down to Settings
4) In the tab navigation, select “Purchase History” (last tab)
There you will be able to download the invoice for your yearly subscription
We apologize for any inconvenience this may have caused and appreciate your patience. If you encounter any issues accessing the invoice or need further assistance, please don’t hesitate to contact us.
Kind regards,
DDownload Support
Quick downloads and easy to handle.
Quick downloads and easy to handle.
Good overview of my account and all the information I need but the most important fact was the price. 29,99 $ for a full year was the reason to re-activate my old account.
14 January 2026
Unprompted review
My favorite
My favorite when it comes to speed, availability and value for money.
I have premium until 2029 because I am confident that everything will continue to work smoothly in the future.
14 January 2026
Unprompted review
Stable Performance, but Slower Downloads Lately
Overall, I’m very satisfied. Since the hard drive replacement, I haven’t encountered any issues. Unfortunately, the download speed has dropped to around 5 MB/s over the past three months, whereas I previously reached about 30 MB/s with three simultaneous downloads. I hope this will improve again.
14 January 2026
Unprompted review
I dont know how many years already i…
I dont know how many years already i use ddl .
Always fast traffic and no problems at all.
And so is the price for me important. Ddl is affordable for everyone
Thank you
14 January 2026
Unprompted review
Easy to buy Premium Account
Easy to buy Premium Account. Easy to renew. It is always working, never a problem. Had it for years, first monthly, now yearly subscription. Highly recommend .
13 January 2026
Unprompted review
good performance
11 September 2025
Unprompted review
Honestly the best side with the best…
Honestly the best side with the best price out there to be able to download multiple files at a decent speed. Also they have many discounts offers during a year like for easter and years end. Highly recommend this provider and will stay with them forever.
13 January 2026
Unprompted review
Great Platform
No Problems, Full Spead, Easy System.
You can use it with Download Programs like JDownloader.
If you have Problems, the Support Team is very fast and reply my question very helpful and quick.
Thumbs up.
13 January 2026
Unprompted review
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
“As a premium user, I am very satisfied. No waiting times, high download speeds, and reliable file availability. The support team responds quickly and professionally. Clear recommendation!”
13 January 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.