I only purchased insurance with Darwin 3days before I needed to claim 😭 (an unfortunate bump with a deer). I phoned the claims line and spoke with a lovely lady called Emma who was just amazing at ke... See more
Company replied
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Review summary
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A very patient young lady called Elieh spent quite a while finding my insurance quote and going through every detail with me. Such a refreshing change to actually speak to a human instead of an auto... See more
Company replied
Easy on line sign up with competitive pricing. Live chat on line, very helpful. Documents emailed speedily & easily downloaded. Very happy with my new insurers Darwin
Company replied
Darwin was easy to find on an internet search and its procedures were easy to carry out as in giving my details and answering questions. Once done I had no problem printing off my new insurance c... See more
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Company details
Written by the company
Ready to Help: Our claims customer service team are the same people behind some of the UK's best-known brands, so you know you're in good hands when you need help. Smart Pricing: We've developed a smart pricing system to provide a price based on you.
Contact info
The Wharf, Neville Street, LS1 4AZ, Leeds, United Kingdom
- 01733 300017
- darwin-insurance.com
4.8
Excellent
63K reviews
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Reply from Darwin Insurance
Hi Alan. We're so pleased you found our proposal arrangements good and easy to navigate. Thank you for your positive feedback and five-star review! Rachel
Reply from Darwin Insurance
Thanks for the five-star review, Colin. We're pleased to hear it was simple. Rachel
Reply from Darwin Insurance
Hi Sharon. We're so pleased you found our service very easy to use and that you were happy with our competitive price. Thank you for your positive feedback! Rachel
Very competitively price car insurance
Very competitive car insurance and very easy to arrange beat my previous insurance company by over £100 so am very pleased.
17 September 2026
Reply from Darwin Insurance
Hi Colin. We're so pleased you found our car insurance to be very competitive and easy to arrange, beating your previous company! Thank you for your positive feedback. Rachel
Reply from Darwin Insurance
Thanks for the five-star review, Hilary. We're thrilled to hear this. Rachel
Swift & Easy
Never used an "on line" system to process car insurance before. It was swift and easy to understand.
15 September 2026
Reply from Darwin Insurance
Hi Graham. We're delighted to hear that using our online system for your car insurance was a swift and easy-to-understand experience for you. Thank you for your positive feedback! Rachel
To be honest I did 95% of the leg work…
To be honest I did 95% of the leg work … Didn’t speak to a human at all. Guided myself through the whole process. Then received various emails with links to register for an online account where ALL my documents are held. So, again I did that all by myself. I dread to think how a non digital person (older generation) would cope with doing this purely online process for insurance.
15 September 2026
Easy online order and in person…
Easy online order and in person collection, good rate. Thank you.
15 September 2026
Reply from Darwin Insurance
Hi Martin. We're so pleased you found our online ordering and in-person collection easy, and that you were happy with the rate. Thank you for your wonderful five-star review! Rachel
Reply from Darwin Insurance
Hi George. We're so pleased to hear that you found the process to be very quick and easy. Thank you for your wonderful five-star review! Rachel
Feel a bit insecure about no paperwork
Feel a bit insecure about no paperwork
I am old fashioned , & no contact at all makes me feel nervous
I keep checking my account to make sure you have taken the money 😱
8 September 2026
Good good good
15 September 2026
Reply from Darwin Insurance
Thanks for the five-star review, Tadas. We appreciate it! Rachel
Very easy and simple to set up
Very easy and simple to set up, with everything information on screen what's included
15 September 2026
Reply from Darwin Insurance
Hi Michelle. We're so pleased you found the setup process easy and simple, and that all the necessary information was clearly displayed for you. Thank you for your five-star review! Rachel
Good quotes
15 September 2026
Reply from Darwin Insurance
Thanks for the five-star review, Yetunde. We love to see this. Rachel
Everyone I spoke to was clearly spoken
Everyone I spoke to was clearly spoken. They were very helpful. My experience was excellent and I felt respected.
15 September 2026
Reply from Darwin Insurance
Hi Diane. We're so pleased to hear that our team was clear and helpful. It's wonderful to know you had an excellent experience and felt respected. Thank you for your positive feedback! Rachel
As a pensioner I wanted easy…
As a pensioner I wanted easy instructions and straightforwad contact. Excellent service!
15 September 2026
Reply from Darwin Insurance
Hi Peter. We are so pleased to hear that you found our service excellent and our instructions easy to follow. We strive to make things as straightforward as possible for everyone. Rachel
Darwin insurance was cheaper than…
Darwin insurance was cheaper than previous insurance giving same cover
Advisor was very helpful
15 September 2026
Reply from Darwin Insurance
Hi Amanda. We're delighted to hear that you found our insurance to be more affordable than your previous provider while offering the same coverage. It's also wonderful to know that our advisor was very helpful. Thank you for your positive feedback! Rachel
Easy to switch and start a new policy
Easy to switch and start a new policy, straight forward process and well priced insurance.
18 September 2026
Reply from Darwin Insurance
Hi there. We're so pleased you found the process of switching and starting a new policy straightforward, and that our insurance was well-priced. Thank you for your positive feedback! Rachel
Excellent service and excellent value…
Excellent service and excellent value for money.
17 September 2026
Reply from Darwin Insurance
Hi there. We're so pleased you experienced excellent service and found our offerings to be of great value. Thank you for your positive feedback! Rachel
Reply from Darwin Insurance
Hi Janga. We're so pleased to hear that you found the process to be both quick and easy. Thank you for your positive feedback! Rachel
Found them on compare the meerkat ,very…
Found them on compare the meerkat ,very good price ,easy to set up online very happy so far
15 September 2026
Reply from Darwin Insurance
Hi Carol. We're so pleased you found us through Compare the Meerkat and that our price was very good. It's great to hear the online setup was easy! Rachel
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