Dan Thomas & Co Reviews 253

We recently sold our house through Dan Thomas estate agents, we had a very pleasant experience, everyone from our initial meeting with Dan to all the girls, Sharon, Claire, Lorraine and Abi, the whole team , what a good job with good communication all the way through. Thanks to all of you. D& P

We recently bought our home with Dan Thomas and had a very positive experience. The team are professional, friendly and responsive and we would recommend using them. Lorraine came to the viewings well prepared and was able to answer our questions and was very personable and the Sales Progression team kept us updated with the status of the purchase and were on hand to help. We would recommend using Dan Thomas.

When selecting which Selling Agent to go choose, I asked Dan why we should select his company over others. Whilst showing complete respect for other agents, he said, "My Team" . He wasn't wrong.
From the very beginning of a very smooth sales process, I can 100% endorse the professional, timely, effective and courteous service afforded by Claire, Lorraine, Abi, Marisa, Naomi and Sharon. Their standards and communication were first class.

Thank you all

Ian and Jen

I’m extremely pleased with the service I received from Dan Thomas & Co while selling my home. Dan priced our property realistically, which helped generate strong interest from the start. Lorraine was fantastic at conducting viewings—warm, knowledgeable, and very professional, which really helped showcase the property. Claire and Sharon were superb in the after-sales stage; they kept me fully informed, handled any issues efficiently, and made what could have been a stressful process feel straightforward. Abi and Marisia were also brilliant when showing us around potential homes to buy—friendly, patient, and extremely helpful throughout. Their communication and regular updates were excellent from beginning to end, giving us complete confidence throughout the whole process. A brilliant team and a highly recommended estate agent.

We recently viewed a few properties with Lorraine Cooper, and after seeing places with several different agents, I can honestly say no one has been as good as her. She has the perfect balance, friendly and chatty without being pushy, and she always gives us the space we need to look around and talk things through.

I also really appreciate how organised she is. She always sends clear reminders and messages with the exact address and all the details, so we never have to dig through a million emails to find anything. It makes the whole process so much easier.

Lorraine is truly amazing, an absolute star!

Dear Mr Thomas,

I am writing to express my sincere appreciation for the exceptional service provided by Lorraine during the viewing of 35 New House Lane. From the outset, her honesty, professionalism, and genuine approach immediately set her apart. Both myself and the children were struck by how open and straightforward she was, which made the entire experience comfortable and enjoyable. She even took the time to call me earlier in the day to confirm that the appointment still suited me and to offer a friendly reminder — a thoughtful gesture that I truly valued.
During the viewing, Lorraine demonstrated a level of professionalism that is rare in an industry often filled with overly pushy agents. Her conduct was simply second to none. She went above and beyond by sending me a video of the bunker in the property, something the children were particularly excited about. It is the first time I have used Dan Thomas, and my experience so far has been outstanding. The team has been honest, supportive, and never pushy about house purchases, which is refreshing, but meeting your experienced colleague Lorraine truly reaffirmed that I was dealing with the right company.

Lorraine is not only knowledgeable and courteous but also someone who clearly takes pride in offering an excellent service. She is a credit to your organisation and an asset to your team. It is interactions like this that give companies a strong and reputable name, and I genuinely felt privileged to have met her. I wanted to ensure this positive experience was acknowledged. Even after the offer was made, she was very robust and supportive and understanding collecting relevant documents. This is the best experience I ever had from an Estate Agent which I have not heard off previously. It simply has a distinctive capability. I would recommend Dan Thomas to anyone purchasing and selling a property.

Mr Dilip Sandhu

I've worked in New Homes for 30 years and deal with a lot of agents, so when I moved I had a good sense that Dan Thomas was the right choice, but the excelled my expectations. Let's be honest moving isn't fun, but if you have excellent agents like Marisa and Abi dealing with your buyers you have the best chance of getting the most out of every viewer. We sadly lost our first buyer, but the team really mobilised using different photos, feature properties on Rightmove Move and revisiting every lead to get us another buyer. Big thank you to Dan for negotiation the offer and giving our buyers a sense of urgency so that we could secure our dream home. The other thing I'd like to highlight is that selling is one thing, how you get to exchange and completion is often over looked. Sharon knew just what to say with just the right amount of pressure. Her calm authority put the other estate agents in to line and definitely helped my sanity. We've been in our lovely home a few months now, and the good news is that all the hassle is worth it, but do yourself a favour and definitely go with Dan Thomas 👍

What can we say other than "why go anywhere else!" Since the very first time Dan came round to our house to give us a valuation to the moment we stepped into our new property Dan and his team offered nothing but a first class service. We were added to a WhatsApp Group with the whole team and kept updated every step of the way. We didn't have the smoothest journey selling and buying our house but felt fully supported by Dan and his whole team, with messages being answered well after the working day had ended. Claire, Marisa, Lorraine were amazing seeing everything through from the beginning to the start of the sales progression when Sharon took over and was outstanding in getting us over the line, The whole of the team are professional, attentive and always go that extra mile. 5 Stars all round!

Through my years I have dealt with a number of estate agents, but none have come close to Dan Thomas & Co. Start to finish, the sale process of our house was professional and courteous at all times,… it was personable. We didn’t have one person dealing with our sale (including Dan Thomas) we had 6 members of the team helping and supporting our sale. A special thanks goes to Sharon, Claire, Lorraine, Naomi, Abi and Marisa who started the journey finding our buyers. If you want best in class service we highly recommend Dan Thomas & Co …. A*****

I recently had my property valued by Dan Thomas & co and was thoroughly impressed with the experience from start to finish. Dan was professional, knowledgeable, and incredibly thorough in his assessment. He took the time to explain the local market, comparable properties, and what factors were influencing current prices all in a clear and friendly manner.

What really stood out was Dan’s genuine interest in helping, not just providing a quick valuation. His advice was honest, realistic, and clearly backed by experience. The whole process was smooth, efficient, and far exceeded my expectations.

I wouldn’t hesitate to recommend Dan Thomas & co to anyone looking for a trustworthy and professional estate agent. Truly exceptional service!

The team at Dan Thomas and Co made our purchase experience much easier to navigate than we were expecting. There is a personal touch and highly professional approach which helped take out a lot of the pressure and stress of moving house. When we completed on our purchase, the team gave us the most amazing house warming gift full of very useful and thoughtful things.

We are particularly grateful to Sharon, Claire and Marissa who were incredibly helpful and professional from viewing to completion. I would highly recommend Dan Thomas and Co to anyone.

The team make the house sale as smooth and easy as possible. Speedy and supportive down to the small details of negotiating. Happy to recommend them

We had a wonderful experience with Dan & his team while buying our first home. From start to finish, Abi, Sharon, Claire, and Naomi were professional, approachable, and attentive. It’s rare to find such genuine care in the process, and we’re really grateful for their support. We would highly recommend Dan Thomas & Co to anyone buying or selling a home.

Dan Thomas sold my late mother’s house which had previously been on with another agent. The professionalism we received from Dan and his team, Abi, Claire, Lorraine, Marisa, Naomi and Sharon was second to none. Everyone was so kind, helpful and knowledgeable that it made a very difficult process so much easier. Put your trust in Dan Thomas and Co if you have a property to sell, you won’t be sorry.

Needed a valuation and Dan took no time in supplying us with this. Very helpful.

We bought a property through DT&Co a few months ago (and feel very bad we've taken this long to leave a review!).
We were really happy with the service we received from Abi and Dan. Dan kept us up to date with properties, gave us market advice and guidance and showed us the place we fell in love with off market.
At the time we felt like the process was really bumpy but actually we were just first time buyers and it was a new process to us. Abi and Dan did a great job of communicating efficiently between both us and the other side. They were easy to contact, friendly, completely understanding and not at all judgemental when we had a wobble and they're just decent good people.
Buying and selling isn't an easy process but it's certainly one that is stressful and I feel we were lucky to buy through them instead of volume based high street agent who wouldn't have cared nearly as much.
Thank you so much, Dan and Abi - we really appreciated all of your hard work, time and efforts and would recommend you to anyone looking to sell in the area.

We recently sold our home with the assistance of Dan, and we cannot recommend him highly enough! From the very beginning, Dan invested his own time in building a relationship with us, providing invaluable advice about whether to sell now, sell later, or even rent the property—long before we were committed to making a move. His passion for property is evident, and he confidently showcased his wealth of knowledge about the local market, highlighting niche potential buyers for our unique ‘marmite’ property.

What stood out to us was Dan's approach; he was never pushy or insistent about selling with him. When we were ready to move forward, he came prepared, having done thorough homework on current listings in our area. He provided us with thoughtful recommendations on pricing, as well as detailed advice on how to prepare our home for sale, including potential timelines for a successful launch.

After we dedicated a month of hard work every weekend to get the property ready, Dan graciously offered to come by again for a final review. With just a few more tweaks suggested, we felt completely prepared for the market. We took Dan’s recommendation for a photographer, and we were thrilled with the results. The photos captured our home beautifully, including stunning drone footage that highlighted the plot and the house itself.

Throughout the entire process, Dan and his team—Claire and Sharon—were an absolute pleasure to work with. They maintained a high level of professionalism while still offering that friendly, personal touch. They even set up a WhatsApp group for easy communication, keeping us informed about viewings and providing insights about each potential buyer, all of whom were pre-vetted, giving us great confidence in the process.

We were delighted to receive an offer on the very first day of going to market, and thanks to Dan's expert negotiation skills, we achieved our desired asking price!

A huge thank you to Dan, Claire, and Sharon for making us feel like we were their most important clients. They were always happy to provide advice or just listen. We truly could not fault them on anything and would highly recommend their services to anyone considering selling their property, especially if your property has its own unique charm.

Thank you, Dan!

I sold my flat with Dan Thomas & Co and received a brilliant service throughout the process. I previously had the flat on the market with another agency and the difference in the quality of service was very clear. All viewings were managed by staff (which wasn’t the case with previous firm). All staff were personable, professional and always kept us up to date on all relevant matters. Staff members included - Naomi, Abi, Marisa, Lorraine, Claire and Sharon

We recently rented a house through Dan Thomas & Co. As we all know moving can be a stressful process but from start to finish everything has been seamless and super easy! Thank you to Marisa and Claire who have helped us along the way and answered any questions we had really quickly. I would highly recommend them!

We recently completed on our sale of our home through Dan Thomas & Co and I couldn’t be more impressed with the experience. From the very beginning, the whole team played a valuable role throughout the process, being proactive and supportive right until the end of completion. Their communication was clear and consistent, and I always felt informed and reassured.

I would 100% recommend Dan Thomas & Co to anyone looking to sell their property. A fantastic team delivering excellent results.

Thank you to ALL at Dan Thomas & Co