Katie was so clear in her instructions and demonstrating. She also helped by going through my set up as we were training to ensure that everything was right. Katie was friendly, helpful and a genuine... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Adam was great and really helpful resolving an issue that had been ongoing for a couple of months. He informed me of all the different options and if he wasn't sure he informed me he would find out th... See more
I requested some support on running monthly reports. Katie was great and even saved them for me so I can easily access them in future. She even helped with another issue we've been trying to get resol... See more
Commuicantion was excellent from Hassin in daisy, we were moving offices and he was able to arrange different dates for us with the ISP. It wasnt an easy install by any mean but with Hassin's help it... See more
Company details
Written by the company
Daisy is the one of the UK's largest independent providers of voice, connectivity, mobile, IoT, cyber security, phone systems, cloud and IT services. As an independent provider, we work with all of the major telecommunications networks and suppliers, meaning we’ll always get the best deal in the market for our customers. We combine straightforward solutions with friendly, helpful people to help businesses collaborate, communicate and connect.
Contact info
20 Lindred Road, BB9 5SR, Brierfield, United Kingdom
- 0330 037 2632
- executiveresolutions@daisycomms.co.uk
- daisycomms.co.uk
4.8
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I spoke to Nick this morning &…
I spoke to Nick this morning & everything was sorted very quickly.
On behalf of my Mother in Law who is now in a Care Home, her final bill was sent & will be sorted out by her Bank.
Very stressful sorting all this out but it was made easier this morning. Thank-You!
23 June 2026
Very helpful and answered my query
23 June 2026
Wow ! great service
Wow , what a great guy Azan was , very patient and explained everything really well . Got us set up , went through it step by step .. clearly knows his job very well .
Thank you AZAN
23 June 2026
Excellent service
Katie was extremely helpful and offered solutions to an issue I was experiencing. She was very helpful, polite and could not do enough for me.
23 June 2026
Great service from start to finish
Great service from start to finish! Faryaad was friendly, professional. Explained everything in a simple way and fixed the issue quickly without any hassle. Really appreciated the patience and attention to detail—highly recommend! Thank you!
23 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible upgraded the internet to fibre…
Terrible upgraded the internet to fibre digital engineer came to install and daisy still haven’t sent handset or the socket adapter unhelpful unorganised but quick to get your money
22 June 2026
Reply from Daisy Group
We sincerely apologise for any inconvenience or dissatisfaction you have experienced. We deeply value your feedback, and want to assure you that we are taking your complaint seriously. Our team is actively working on addressing your concerns and reviewing your account in light of your recent request.
Our team will update you to discuss the matter further to work towards a resolution.
Thanks, The Daisy Team
We have been extremely disappointed…
We have been extremely disappointed with the level of service and communication received from Daisy Communications. We have experienced ongoing mobile signal issues for an extended period, including dropped calls and little to no coverage in areas where our business operates, yet our concerns have not been addressed in a meaningful way.
Despite raising a formal complaint and sending multiple follow-up emails, we have repeatedly had to chase for updates. We have also made phone calls to follow up, only to be met with delays and a lack of clear communication. Months have passed without responses, leaving us with no confidence that our concerns are being taken seriously.
As a business that relies heavily on reliable communications, these issues have had a direct impact on our day-to-day operations. We expected a proactive approach and regular updates, but unfortunately our experience has been one of poor customer service and inadequate support.
Stay away from Daisy Communications!!!
22 June 2026
Unprompted review
Reply from Daisy Group
Hi,
We are truly sorry to hear about the ongoing mobile signal issues and the difficulties you've experienced with our service and communication.
We recognise the critical impact this has had on your business operations. We are committed to investigating these concerns thoroughly and improving our support.
We have requested your account details to ensure we can resolve this amicably.
Thanks, The Daisy Team
Very helpful and a friendly voice
Very helpful and a friendly voice. Credit to your company.
22 June 2026
Always love the customer service…
Always love the customer service provided by Daisy. Thank you for helping me update my phone line
18 May 2026
Setting up equipment and helping with a fault.
I would like to say a great big thank you to Alex for helping out with a minor problem I had, He was very polite and very helpful and sorted everything out quickly.
22 June 2026
You still need human contact!
Lynn Jones on chat line was helpful, otherwise finding out basics on account was cumbersome. You still need humans! ‘Y issues were resolved on chat, but getting to that service was a very slow login and detail process
22 June 2026
Resolved the problem very quickly and…
Resolved the problem very quickly and efficiently with a follow up call to ensure resolution was reached.
9 June 2026
Really fast helping out with the batter…
Really fast helping out with the batter issues i was having.
22 June 2026
Was helpful and resolved my issue
22 June 2026
They will repeatedly sign you up to…
They will repeatedly sign you up to business assurance that you never asked for and charge you for it with out your approval.
22 June 2026
Unprompted review
Reply from Daisy Group
Hi,
We value your feedback and apologise that you had a poor customer experience. We work hard to deliver exceptional customer service and have requested your account details to investigate your review further.
Thanks, The Daisy Team
Excellent service off scott hartley
22 June 2026
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