CV ELECTRONICS LTD Reviews 

188
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally helpful and friendly staff who answer questions clearly and make every interaction an absolute pleasure. Many consumers note that the team is extremely knowledgeable and always ready to assist with any complex electrical problems. Reviewers are also very impressed by the prompt service, efficient procedures, and fast turnaround times for all repairs. Clients consistently appreciate the quick collection and reliable delivery options that keep their commercial vehicles running smoothly. People regularly praise the outstanding communication and seamless support provided throughout the entire repair process.

What people talk about most

Service

Clients share satisfaction on service, frequently praising the extremely quick turnaround times and helpful,... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as extremely helpful,... See more

Product

Consumers experience mixed feelings regarding the product, with many praising the fast delivery of repaired... See more

Customer service

Customers had great satisfaction with customer service, frequently praising helpful phone support and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Quite simply excellent. We had a faulty transmission power pack for our Iveco Eurocargo ZF gearbox. The collection of our unit was very quick and our refurbished unit was ret... See more

Company replied

Rated 5 out of 5 stars

CVE could not have been more helpful! Sent a faulty ECM to them on a Wednesday, had a fully functioning unit back on Friday and Truck back on road that day. Manufacturer didnt even have a unit in... See more

Company replied

Rated 5 out of 5 stars

Our Unimog instrument panel had a few issues and I initially thought a replacement was the only option. After a quick google I found CV Electronics. They were very efficient from the first call. In... See more

Company replied

Rated 5 out of 5 stars

CV electronics has provided an ideal repair option for the wiring loom for my DAF adblue harness. Instead of replacing the complete harness from DAF costing over £150 CV Electronics has provided an... See more

Company replied


Company details

  1. Truck Parts Supplier

Written by the company

The UK’s Premier Remanufacturer of Commercial Vehicle Electronics Good service is everything to us and we would love the opportunity to prove that to you. We specialise in the remanufacturing of Instrument Clusters, ECU’s, Adblue Pumps and can repair the majority of the other Electronic parts on Volvo, Scania, DAF, Mercedes, MAN, Iveco, Alexander Dennis, Optare and Wrightbus. Please take a look at our latest Catalogue. We collect your parts free of charge and aim to turn them around the following day. All parts we service have a 24 month warranty. Our Customer Portal allows you to have full visibility of your part/s during its refurbishment journey. It not only allows you to access the status of your current jobs but also previous jobs & invoices for ease of use. The company has over 60 years of experience and are always happy to assist you with any technical assistance we can. Feel free to contact us if you wish to discuss the faults you are experiencing before sending in your parts. Let CV fix it for you


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(188)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish. Collected, repaired and returned at very short notice leaving truck downtime to a minimum.

26 June 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Paul for your positive feedback! We're glad we could minimise your truck's downtime and meet your needs promptly. We appreciate your business and look forward to serving you again

Rated 5 out of 5 stars

Very very Excellent service from start…

Very very Excellent service from start to finish! Scania coo7 ecu fixed with no problems! Down time on lorry very minimal thanks to CV Electroniss…11/10…fully recommend that’s for sure. Many Thanks Lee @ LRC Haulage

26 June 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you, Lee! We're thrilled to hear you had an excellent experience from start to finish. It's great to know your Scania COO7 ECU was fixed promptly, minimising downtime. We appreciate your 11/10 recommendation!

Rated 1 out of 5 stars

The worst service I have ever received

The worst service I have ever received! Took my man multi media in on 12th April and only just received a text and invoice last week(june18th). I paid the invoice only to be told at the counter ( after driving 50 miles to collect) that the price had changed - up by another £300!would not give me my system back and then cancelled invoice- complete scammers. Michelle lied and said I could have a broken one back( mine hadn’t been repaired when I didn’t want to pay the new surcharge!! Disgusting Service- do not use. Will cost me now as I have to raise a CC claim. Don’t give people a quote and invoice and then change this when they arrive to collect to almost double.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Daf ecu repair

Had my daf engine ecu repaired here
Excellent customer service and turnaround in 24 hours
Got an owner operator back on the road with minimal downtime
Definitely recommend this company to anyone

29 May 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Andrew for your great review! We're glad our quick service got you back on the road with minimal downtime. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Outstanding service

The entire team were so helpful and worked quickly with us so the down time on our vehicle was minimal. Paula went out of her way to make sure we had the unit back within one working day even with a bank holiday. I can't thank the team enough!

28 May 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for your brilliant review. We're thrilled our team, especially Paula, could minimise your vehicle's downtime and return your Gearbox Lid promptly despite the bank holiday.

Rated 5 out of 5 stars

First class service and very friendly…

First class service and very friendly and helpful staff, highly recommended. Thank you.

16 May 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Lee,
Thank you for your wonderful review! We're thrilled to hear that you received first-class service and found our staff friendly and helpful. Your recommendation means a lot to us. We appreciate your kind words and look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual.
Man tgx adblue pump dropped off at 11.30am ready same day at 14.30 fully refurbished, you can't get better service than that and it comes with a 2 year guarantee. The girls in the office are friendly as well.
And now for the best bit free sweets included with every order.

16 May 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Jason,
Thank you for your fantastic review! We're delighted to hear that you received excellent service and that your MAN TGX AdBlue pump was fully remanufactured and ready on the same day. We take pride in our quick turnaround times and the quality of our work, which is why we offer a 2-year warranty. We're also glad you enjoyed the friendly service from our office team and the sweet treats! We look forward to serving you again in the future.

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish.
Collected my DAF AS-Tronic gearbox modulator and was returned and back on the vehicle within a week. Highly recommended

10 May 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Sam,
It's great to know that your DAF AS-Tronic gearbox modulator was collected, repaired, and returned promptly. We appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

very reliable service

quick quote , very quick turn around on repair , friendly staff . Good price .

26 April 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Lynsey
Thank you for your review! We're thrilled you were pleased with the quick service, friendly staff, and our pricing. We look forward to helping you again soon!

Rated 5 out of 5 stars

excellent

excellent
helpful
quick turnaround
brilliant firm to deal with
reasonable price as well

15 April 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Alan,
Thank you for your excellent review! We're delighted you were pleased with our service and pricing. Looking forward to serving you again!

Rated 5 out of 5 stars

Excellent service and repair

Excellent service from start to finish, ecu picked up promptly by courier company, informed of progress of repair through their portal, and delivered back all in 3 days, fitted ecu back on coach and it fired up, so downtime was minimal, coach back out on service

4 April 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Ian,
Thank you for your positive review! We're glad our efficient service and quick turnaround met your expectations and minimized your coach's downtime. We look forward to serving you again!

Rated 5 out of 5 stars

Scania dash problem

Hey Brilliant job we got the dash back in after you returned it from a job very well done in fixing it everything is working lovely again no issues so far and I would like to add excellent service from you guys very impressed with the whole process from start to finish very professionally done and much appreciated it’s so nice to deal with nice people and that care too, just like we run our company so thanks again ,
Definitely be back if we have any problems in the future,
Highly recommend 👍🏻

16 March 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for your kind words and recommendation! We're thrilled to hear you're satisfied with our service. It's always our goal to provide professional, caring service just like you do in your company. Looking forward to assisting you again in the future!

Rated 5 out of 5 stars

Cant recommend enough

Cant recommend enough, had a few ecu's repaired now. Always come back fully working, guaranteed and they stand by their work. They even sorted out rebooking collection as we missed the first date. Always quick turn around 2-3 days max. Thanks

27 February 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Matthew
Thank you for your excellent review. We're glad our Remanufacturing services, warranty, along with our quick turnaround have met your needs. We appreciate your trust and look forward to helping you again. Thanks for choosing us

Rated 5 out of 5 stars

Top Service

Top Service - ACM was collected, repaired and return super fast. Better still saved ££££££'s
Highly recommended

23 February 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Paul,
We are thrilled you had a great experience with our fast and cost-effective remanufacturing of your Mercedes MP4 ACM. Thanks for the high recommendation! We look forward to serving you again.

Rated 5 out of 5 stars

Excellence service

Excellence service
Fast turn around (very surprised)
Will use again and will recommend to other hauliers and garages

1 February 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi James,
Thank you for your great review! We're thrilled you appreciated our fast service and are happy to hear you'll use us again and recommend us to others.

Rated 5 out of 5 stars

quick efficient and easy to use service

15 January 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Lewis,
Thank you for the positive review! We're glad you found our service quick and easy to use. We're here to assist whenever you need us.

Rated 5 out of 5 stars

The team at CV Electronics Ltd

The team at CV Electronics Ltd, were very professional from start to finish our ECU was back with us within 4 working days absolutely amazing and thank you!

12 January 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Roger
We're delighted to hear that you had such a positive experience with CV Electronics Ltd! Thank you for your feedback and for choosing us.

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