Looked at this style for a while before purchasing. Price was very good as it was significantly reduced from RRP. Delivery from purchase also good. No nonsense with order/delivery/ price , looks like... See more
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Review summary
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Not being very knowledgeable about machining I have leaned on the sales support team at Cutwel to guide me through. The website is very good but when I had questions Nathan was able to help me. They w... See more
Company replied
Was having difficulty finding left hand thread taps but saw exactly what I was looking for on Cutwel’s website. Easy ordering process with a quick delivery. Good quality product (not Chinese).
Company replied
Cutwel have a great service overall. Their catalogue is full of the essentials and some other niche equipment which is very useful at times. The overall quality of their gear is great, especially cutw... See more
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Company details
Written by the company
Cutwel are one of the UK & ireland's leading engineering tooling suppliers. With over 25,000 products in stock and expertly trained staff, we can offer our customers unbeatable value and quality.
Contact info
Unit A, BD19 4DH, CLECKHEATON, United Kingdom
- 01924 869 610
- sales@cutwel.net
- cutwel.co.uk
4.4
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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From order to delivery everything was…
From order to delivery everything was smooth and easy.
20 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you letting us know that everything from placing the order through to delivery was smooth and easy, it's always good to hear the full process worked well for you.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. We appreciate you letting us know your order arrived quickly and that you were happy with the quality of the products, great to hear both delivery and items met expectations.
Kind Regards
Caroline@Cutwel
Great stock and most importantly really…
Great stock and most importantly really good communication from sales team for any out of stock items .
Well done
16 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you highlighting the stock availability and, most importantly, the positive communication you had with the sales team regarding any out‑of‑stock items. Great to hear the updates were helpful. Well done to them indeed.
Kind Regards
Caroline@Cutwel
Seemingly genuine tools and great prices
Seems to be genuine tools and have good prices. Also, I bought two items with "ship next day label", but next day I didn't get the email "order dispatched", but it arrived in time. Overall trustworthy in my opinion.
15 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you sharing your experience, and it’s great to hear you were happy with the prices and that everything arrived on time in the end. Just to reassure you, we’re based here in Yorkshire and all our tools are definitely genuine 😊
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. We appreciate you letting us know your queries were answered promptly, always good to hear the team were able to respond quickly and keep things moving for you.
Kind Regards
Caroline@Cutwel
Cutter delivery…
I ordered ten small cutters and only five arrived. Fair enough, they were delivered very quickly, were very good value and work very well, so top marks for all that. However, on the delivery note it just said “180 days”. Presumably this means the balance will be delivered within 180 days? Any chance they could be delivered a bit sooner? A few more words of explanation would have been more helpful.
31 March 2026
Reply from Cutwel
Thank you for the review. We appreciate you taking the time to explain what happened with the cutters. It’s good to hear the ones you received arrived quickly and are working well, but we understand why the “180 days” note caused confusion. Your comments are helpful, and we’ll make sure the wording on delivery notes is clearer so it’s obvious when the remaining items are due.
Kind Regards
Caroline@Cutwel
simple to find and order what i needed
simple to find and order what i needed, speedy and hassle free all round, thamk you
15 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you mentioning how easy the website was to use, it's always good to hear it’s working well for customers.
Kind Regards
Caroline@Cutwel
Great service and communication
Great service and communication. Product as described. Not the cheapest but good value noting the quality. Recommended.
14 April 2026
Reply from Cutwel
Thank you for the review. We appreciate your comments on the service, communication and product quality. It’s great to hear you felt the value matched the standard and that you’d recommend us.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. We appreciate you finding the website simple to navigate and are glad the process was clear and quick.
Kind Regards
Caroline@Cutwel
Product details are misleading
The product details are very misleading, the details very clearly state 10pcs so i thought i was ordering 1 pack of budget blades yet only 1 individual blade was delivered. Maybe my mistake for lack of knowledge on the price of these things but the description definitely needs clarifying.
10 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you pointing out the confusion around the product details, and we understand why you felt the description suggested a pack rather than a single blade. Your feedback is helpful, and we’ll make sure the wording is reviewed so it’s clearer for future orders.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for your 5 star review, we really appreciate your feedback.
Website was straightforward to use and…
Website was straightforward to use and delivery was super speedy! Excellent supplier.
10 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you letting us know the website was easy to use and that your delivery arrived so quickly. Great to hear you rate us as an excellent supplier.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. We appreciate you letting us know your tapping collet arrived quickly. Always good to hear delivery was prompt.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. We appreciate you letting us know everything arrived just as you expected. Always good to hear an order lands smoothly.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. We appreciate you highlighting the good quality, the range available, the packaging and the pricing. Always nice to hear everything landed as expected.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. We appreciate you letting us know you still hadn’t received your order, and we understand how frustrating that is. Your feedback is noted, and we'll keep trying to improve.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for taking the time to leave a rating, we appreciate it.
Misleading carriage charges
When ordering using the Website it says carriage paid on ALL orders over a certain value.
This is NOT the case.
If ordering liquids you go through the whole transaction (still says carriage free) it's not until you go to the final order review that it then informs you that it in not carriage paid and the cost is added to your order.
Very misleading.
7 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you raising this and understand why the way the carriage charges appear online felt misleading. The team have already looked into your order and done what they can to explain the situation, but we do take your comments on board. Your feedback helps us improve how this is shown on the website so it’s clearer for future orders.
Kind Regards
Caroline@Cutwel
Ordered at 5pm and received the next…
Ordered at 5pm and received the next morning, parts received were good quality and good price.
7 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you letting us know your order arrived the next morning, especially after placing it at 5pm. Great to hear the parts were good quality and good value too.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. I’m so sorry your delivery hadn’t arrived at the time you wrote this , we appreciate you letting us know, and we understand how frustrating that situation was. Your feedback helped us flag the delay internally so the team could investigate what went wrong and get things moving for you.
Kind Regards
Caroline@Cutwel
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