Looked at this style for a while before purchasing. Price was very good as it was significantly reduced from RRP. Delivery from purchase also good. No nonsense with order/delivery/ price , looks like... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Not being very knowledgeable about machining I have leaned on the sales support team at Cutwel to guide me through. The website is very good but when I had questions Nathan was able to help me. They w... See more
Company replied
Was having difficulty finding left hand thread taps but saw exactly what I was looking for on Cutwel’s website. Easy ordering process with a quick delivery. Good quality product (not Chinese).
Company replied
Cutwel have a great service overall. Their catalogue is full of the essentials and some other niche equipment which is very useful at times. The overall quality of their gear is great, especially cutw... See more
Company replied
Company details
Written by the company
Cutwel are one of the UK & ireland's leading engineering tooling suppliers. With over 25,000 products in stock and expertly trained staff, we can offer our customers unbeatable value and quality.
Contact info
Unit A, BD19 4DH, CLECKHEATON, United Kingdom
- 01924 869 610
- sales@cutwel.net
- cutwel.co.uk
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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100% On time delivery
18 May 2026
Reply from Cutwel
Thank you for the 5 star review, we really appreciate it.
Web site is misleading
Web site is misleading
2 occasions in 7 days
Stock is showing online then delivery is either short or not coming
19 May 2026
Reply from Cutwel
Thank you for the review. We appreciate you letting us know this has happened twice in such a short space of time, and we understand how frustrating it is when the website shows stock but the delivery ends up short or delayed. Your feedback is noted, and we’ll be looking at this to make sure the information shown online is clearer and more reliable.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for your comments and review, we really appreciate it.
Reply from Cutwel
Thank you for the review. We appreciate you choosing us for your first order, and it’s great to hear the service was excellent and the shipping was fast.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for your comments and 5 star review, we really appreciate it.
Great choice, experience and quality
Great choice, website was easy and clear to navigate. Great range of delivery options.
Excellent communication.
I would definitely recommend.
6 May 2026
Reply from Cutwel
Thanks for the feedback. Great to hear the online ordering was hassle‑free.
Reply from Cutwel
Thank you for the review. We appreciate you finding what you needed easily on the website and are glad the process was straightforward.
Kind Regards
Caroline@Cutwel
Very professional company would…
Very professional company would recommend this company to anyone
26 April 2026
Reply from Cutwel
Thank you for your lovely comments and 5 star review, we really appreciate it.
Once again let down by DPD
6 May 2026
Reply from Cutwel
Thank you for the review. We appreciate you letting us know you were let down by DPD again, and we understand how frustrating repeated delivery issues can be. Your feedback is noted, and we’ll keep doing what we can on our side to minimise problems like this.
Kind Regards
Caroline@Cutwel
Great company to deal with .
Great company to deal with from initial contact to delivery
21 April 2026
Reply from Cutwel
Thank you for your feedback and 5 star rating, we really do appreciate it.
Excellent service as always
29 April 2026
Reply from Cutwel
I'm so glad to see your 5 star review, we really appreciate it.
Reply from Cutwel
Thank you for the review. We appreciate you letting us know the transaction was straightforward and hassle‑free, great to hear everything went smoothly from start to finish.
Kind Regards
Caroline@Cutwel
The product and quality type is…
The product and quality type is exceptional, delivery, the way in which the product is packaged unsurpassed. The company offers an excellent service.
26 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you taking the time to share such positive feedback, it’s great to hear the product quality, packaging and delivery all stood out for you. Really pleased the overall service hit the mark.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. We appreciate you letting us know your order arrived quickly and that you were pleased with the product, it's great to hear both delivery and quality were spot on.
Kind Regards
Caroline@Cutwel
Item was sent to the wrong address
Item was sent to the wrong address. Which is impressive as it was an online order and all the forms were filled out at that point.
28 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you letting us know the item was sent to the wrong address, and we understand how frustrating that is, especially when everything was entered correctly online. Your feedback is noted, and we’ll make sure this is looked into so it doesn’t happen again.
Kind Regards
Caroline@Cutwel
Placing my order was very easy right…
Placing my order was very easy right through to delivery, everything was perfect.
Good quality products at exceptional prices.
24 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you letting us know the whole process, from placing the order right through to delivery was smooth and that everything arrived perfectly. Great to hear the quality and pricing hit the mark too.
Kind Regards
Caroline@Cutwel
Great Advice and customer service
When calling the sales team the person gave excellent advise / instruction as to where to look on their website. We ordered easily online and delivery was very fast.
27 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you sharing your experience with the sales team, it's great to hear the advice was clear, helped you find what you needed on the website, and that the order process and delivery were both smooth and fast.
Kind Regards
Caroline@Cutwel
Was having difficulty finding left hand…
Was having difficulty finding left hand thread taps but saw exactly what I was looking for on Cutwel’s website. Easy ordering process with a quick delivery. Good quality product (not Chinese).
24 April 2026
Reply from Cutwel
Thank you for the review. We appreciate you letting us know you found the left‑hand thread taps you needed, especially after struggling to source them elsewhere. Great to hear the ordering was easy, delivery was quick and the quality met your expectations,
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thank you for the review. We appreciate you letting us know the product, delivery and communication were all good, great to hear everything met expectations across the board.
Kind Regards
Caroline@Cutwel
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