Very much an ad-hoc customer, but always the highest standard of service and advice. Last week it was for a few niche milling cutters needed reasonably urgently. Problems solved, and cutters despatche... See more
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Cutwel are one of the UK & ireland's leading engineering tooling suppliers. With over 25,000 products in stock and expertly trained staff, we can offer our customers unbeatable value and quality.
Unit A, BD19 4DH, CLECKHEATON, United Kingdom
Replied to 65% of negative reviews
Typically takes over 1 month to reply
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Very professional company would recommend this company to anyone
Great company to deal with from initial contact to delivery
The product and quality type is exceptional, delivery, the way in which the product is packaged unsurpassed. The company offers an excellent service.
Item was sent to the wrong address. Which is impressive as it was an online order and all the forms were filled out at that point.
Placing my order was very easy right through to delivery, everything was perfect.
Good quality products at exceptional prices.
When calling the sales team the person gave excellent advise / instruction as to where to look on their website. We ordered easily online and delivery was very fast.
Was having difficulty finding left hand thread taps but saw exactly what I was looking for on Cutwel’s website. Easy ordering process with a quick delivery. Good quality product (not Chinese).
From order to delivery everything was smooth and easy.
Great stock and most importantly really good communication from sales team for any out of stock items .
Well done
Seems to be genuine tools and have good prices. Also, I bought two items with "ship next day label", but next day I didn't get the email "order dispatched", but it arrived in time. Overall trustworthy in my opinion.
I ordered ten small cutters and only five arrived. Fair enough, they were delivered very quickly, were very good value and work very well, so top marks for all that. However, on the delivery note it just said “180 days”. Presumably this means the balance will be delivered within 180 days? Any chance they could be delivered a bit sooner? A few more words of explanation would have been more helpful.
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