Cura  Reviews 

310
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the online ordering process is exceptionally straightforward, while the helpful staff provides wonderfully attentive support throughout every single step of the procedure. Many buyers also note that prices remain highly competitive and the overall after-sales assistance runs smoothly without encountering any unexpected problems. Consumers additionally appreciate the prompt shipping times and excellent communication regarding upcoming delivery schedules. People consistently observe that temperature-controlled products arrive safely, being carefully insulated and packed with ice packs to fully maintain their quality. Reviewers express high satisfaction with this reliable service, stating they will definitely continue utilizing the provider for future needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently noting that staff are prompt, helpful, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptional communication... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to use and navigate when... See more

Product

Customers consistently note positive experiences with product, highlighting that items requiring... See more

Staff

Consumers find staff to be positive, highlighting that team members are quick to respond, very helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been using Cura on and off for a few years and they really offer a fantastic service. The prices are the most competitive online, their shipping is usually next day, the communication is ext... See more

Rated 5 out of 5 stars

Excellent customer service regarding ordering chemo for my dog. Half the price of getting this medication from the vets. Speedy ordering. Easy to communicate with When I over ordered on my prescri... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. The treatment I need for my dog has to be kept refrigerated and it was delivered fully insulated with ice packs! The company also made great effort to communicate with me to ensure... See more

Company replied

Rated 5 out of 5 stars

I have a repeat vet prescription for one of my dogs. I send the prescription and then order the medication. Very easy. The medication is temperature controlled and they ask you to identify a day for... See more


Company details

  1. Veterinary Pharmacy
  2. also in
  3. Online Pharmacy

Written by the company

Helping UK pet owners save money on veterinary prescriptions and pet care essentials — from a trusted, vet-run online dispensary. Founded by a practising UK vet with over 20 years’ clinical experience, Cura was created to offer a trusted alternative to higher-priced veterinary medicines. We supply prescription and non-prescription pet medicines for dogs, cats and horses, helping owners save money on essential treatments and everyday supplies. Alongside our products, we provide clear, reliable information to help you make informed decisions when ordering pet medication online in the UK. Whether you’re managing a long-term condition or simply supporting your pet’s wellbeing, we’re here to make the process straightforward, safe and affordable. Our mission is simple: to make pet care more accessible, and to treat every pet as if they were our own.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

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4.9

All reviews

(310)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time using Cura for insulin and…

First time using Cura for insulin and buying from anywhere other than our vets. Firstly the price was really competitive and makes a refreshing change to be able to buy essential medication for a reasonable price . Secondly the communication was top notch as was the delivery - packed with ice and clearly marked as medication . Brilliant service, Cura deserves the amazing reviews !!

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

We’ve been using Cura for a couple of months now and honestly can’t fault them\. The customer service has been amazing from the start\.

They always let us know when they’ve received our order, and because we have refrigerated items, they contact us to check which day we’ll be home for delivery\. Everything then arrives exactly when they say it will\.

Whenever I’ve contacted them, they’ve been so quick to respond and always really helpful and friendly\.

The value for money is brilliant too — we are literally saving a fortune compared to what we were paying before\!

So pleased we found Cura\. Fantastic service, great prices and people who actually seem to care about their customers\.

Thank you, Cura\! 😊

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Cura went above and beyond with my…

Cura went above and beyond with my recent order for vet nary supplies for my horse, delivery is prompt, prices are competitive and the service they offer is exceptional. I will be using you for all my future orders. Many thanks Jo

3 July 2026
Rated 5 out of 5 stars

Fantastic

Quick, personal, efficient service with great value for money compared to some other pharmacies - and the ability to have a conversation with the dispensing vet over any questions as opposed to dealing with a representative in a huge team. Now more important than ever to support our small independant providers who are here to help teams in practice.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

The service is amazing

The service is amazing. My pets medication has to be sent out temperature control which is arranged to suit me…after the order they drop me an email and arrange it…a real person not AI. It sounds small but it makes a difference

6 April 2026
Rated 5 out of 5 stars

Great service

Always kept up to date with progress of order and exact details of delivery. Have used Cura numerous times now and have always had great service

29 March 2026
Rated 5 out of 5 stars

The Cura-pet.co.uk website was very easy to use

The cura-pet.co.uk website was very easy to use to complete my order. The delivery service met my needs, and I received the item the next day. The after-sales service was also first-class and passed without a problem. I will definitely be using this company in the future.

26 March 2026
Rated 5 out of 5 stars

1st time using Cura

1st time using Cura, and have to say,it was a fantastic experience. Excellent price, and kept well informed of when, my item would be sent out, and delivered. Would highly recommend Cura, and would use them again.

29 March 2026
Rated 5 out of 5 stars

Very very helpful

Very very helpful, never dealt with such a professional company that always put the client first. Asked them so many times to dispatch the medication for my very poorly pet faster than the delivery I paid for, they just did it without extra charge . Honestly, the most helpful company and the prices are good as well

26 March 2026
Cura  logo

Reply from Cura

Hi Roxana,

Thank you so much for taking the time to write such a lovely review. We are glad that your pet's medication arrived quickly and so pleased that we could help.

Cura Team

Rated 5 out of 5 stars

Great experiences with Cura

I’ve had great experiences with Cura twice now. The communication with them has been great and they act very promptly.

25 March 2026
Cura  logo

Reply from Cura

Hi Kathy,

Thank you for your review and kind words. We always strive to make the customer experience as great as we can.

Cura Team

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